Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Beaumont
Real Stories, Real Results
- Specialty S.via Google
- Gail F.via Google
Owner Response:
“Ms. Fontenot thank you 😊 for the 5 Star ⭐️ ⭐️⭐️⭐️⭐️. We really appreciate you and glad you are happy with our service.”
- Janell J.via Google
Owner Response:
“Ms. Johnson thank you for the 5 ⭐️⭐️⭐️⭐️⭐️ review. It’s nice to see customers happy and we met their expectations. We are here when you need us. Thank you again.”
- Dana N.via Google
“Mr Larry or Mr. Appliance was very nice. I like that he called me ahead of time before arriving to the house and he also sent a picture so I would know who my worker would be and who to look out for I have never received that from no other repair service he came in and diagnosed what was wrong and he offered to come back that evening to repair it but we did it the next morning and as soon as he put the part on it started working very well and I will be using him in the future and I recommend him and his technicians to anyone that's looking for someone dealing with appliances they were very nice accurate and on time”
Owner Response:
“Ms. Naville thank you for the 5 ⭐️⭐️⭐️⭐️⭐️. It was such a pleasure serving you. Thank you for the opportunity you gave us. We cherish these opportunities and do not take them likely. Thank you again.”
- Westley H.via Google
“Good service, good advice”
Owner Response:
“Thank you for the 5 ⭐️⭐️⭐️⭐️⭐️ review. We strive to educate our customers. This help build strong relationships with the customers. They they know they can get honest and good information when it comes to their appliances.”
- David H.via Google
Owner Response:
“Thank you Mr. Hall for the 5 ⭐️⭐️⭐️⭐️⭐️ we really appreciate you giving us the opportunity to service you.”
- Drenda T.via Google
Owner Response:
“Thank you for the 5⭐️⭐️⭐️⭐️⭐️review. We strive to meet your expectations. Customer service is very important to us here at Mr Appliance of Beaumont. ”
- Monument R.via Google
“We recently had Mr. Appliance come out to take a look at an issue with our ice machine… and they did a fantastic job! From scheduling the appointment to completing the repair, everything was smooth and professional. The technician was knowledgeable, respectful of our space, and took the time to explain what was going on. It’s working great now, and we’re glad we called them. Highly recommend!”
- Kim E.via Google
“Excellent help even over the phone”
- Louis P.via Google
“Very fast and friendly service. Richard, our repair tech, was friendly and knowledgeable. They had our washer up and running fast. Thank you!!!”
Owner Response:
“Another 5 ⭐️⭐️⭐️⭐️⭐️ because we care about leaving a smile on your face when we leave your home. Thank you for giving us the opportunity to service you. Thank you again can’t say it enough. ”
- Crystal Z.via Google
“Larry and his partner gave me honest and helpful information about my repair. He Scheduled and repaired my fridge within 3 days. They were very friendly and made sure I had no problems or questions before he ever left the house. I have had many other companies make repairs before but no one I would ever recommend until now.”
Owner Response:
“Thank you Mrs Zimmerman! We really appreciate the 5 ⭐️⭐️⭐️⭐️⭐️ review. We appreciate the opportunity you gave us to replacing your compressor and getting your LG Refrigerator back operating properly. We believe in educating and being honest with our customers. I want to say thank you for trusting us. ”
- Gwen W.via Google
“Very professional company. Owner also came and was very helpful with my questions. He was able to fix my refrigerator quickly. I will certainly call this company in the future.”
Owner Response:
“Mr Wilson it was a pleasure getting you LG Refrigerator back freezer you food properly. That you for trusting us to given you the best service you require from your service company. Thank you for the 5⭐️⭐️⭐️⭐️⭐️ review. We are here when you need us.”
- Mary A.via Google
Owner Response:
“Thank you Mr. O’Burke for the 5⭐️⭐️⭐️⭐️⭐️. We strive to to bring our customers the best service and price. Remember we are here when you need us.”
- Michele L.via Google
“My refrigerator quit cooling. I called Monday morning at 8am and they were at my house by 11. Diagnosed the problem and at 11am the next morning it was fixed. Can’t say enough about Larry and his technician. Knowledgeable, friendly, punctual, and no price gouging. I will use Larry and Mr Appliance for all our appliance needs from now on.”
Owner Response:
“Thank you Mrs. Larcade we really appreciate the opportunity you gave us to service you. Thank you for the 5 Star review. Just know we are here when you need us.”
- Kylevia Google
“Very professional and got job done quickly. Would definitely use again”
Owner Response:
“Thank you Mr Kyle for the 5⭐️⭐️⭐️⭐️⭐️review. We really appreciate the opportunity you gave us to service you. ”
- Regina G.via Google
“Awesome job. Fast and efficient. Diagnosed my problem and we did our own work. Will def use again”
Owner Response:
“Thank you for the 5 ⭐️⭐️⭐️⭐️⭐️ review. Our goal is customer satisfaction in every way. Letting you know you can trust us and believe we have your best interests in mind.”
- Robert H.via Google
“Responsiveness and courtesy are key to customer experience. Mr. Appliance excels at both. Superior service and strong technical acumen combined for an outstanding performance of this repair. Highly recommended.”
Owner Response:
“Thank you Mr.. Hunter for the amazing 5⭐️⭐️⭐️⭐️⭐️ reviews. We strive to make customers service the foundation of our business. Going back to putting customers first. We are here whenever you need us. ”
- Thomas E.via Google
“Technician was clean, friendly and extremely knowledgeable. On time & repairs completed without any further issues.”
Owner Response:
“Thank you Mr. Ellison for taking the time to write this 5 ⭐️ ⭐️⭐️⭐️review. We want to provide excellent service and leave the customer with a smile 😊. Thank you for taking the time to writing this amazing review.”
- Rachel C.via Google
“They were great, accommodating & easy to work with.”
Owner Response:
“Thank you Mrs Cordova we really appreciate the opportunity you gave us to service your appliances needs. Thank you for the 5 star ⭐️ ⭐️⭐️⭐️⭐️ review. We strive to give you excellent service.”
- vickie J.via Google
“- very professional - skilled technicians - kept me informed on changes - answered all my questions - very courteous, easy to talk to Would definitely recommend Mr Appliance to family and friends!!”
Owner Response:
“Thank you so much for the amazing 5⭐️⭐️⭐️⭐️⭐️reviews. We want to make sure we make our customers feel valued like a true neighbor. We are your neighborly company. It was very enjoyable talking to you. May the lord continue to bless you and your family. We are here whenever you need us .”
- Layla O.via Google
“Great service, friendly and knowledgeable!”
Owner Response:
“Thank you for the amazing 5⭐️⭐️⭐️⭐️⭐️ reviews. We love taking good care of our customers and leaving them happy with a smile. If you need us don’t hesitate please call us. We will be there for you.”
- Karen R.via Google
“Great Company and great guys!!! They are very reasonable in cost and offer a 1 year warranty on all their work!! I will continue to use them!!”
Owner Response:
“Thank you Mr Robin for the amazing 5 ⭐️⭐️⭐️⭐️⭐️ review. We want to be the Appliance repair company to have your back with your appliances. Be there when you need us. While giving you service that you can trust and count on. Thank you”
- Suzanne R.via Google
“Prompt and professional service, all prices discussed ahead of repairs. I was sent a picture of who would be doing my work and they arrived within the time given. I will most definitely use them for any future needs and recommend them to friends and family.”
Owner Response:
“Thank you Mrs. Reed for the amazing 5⭐️⭐️⭐️⭐️⭐️review. Mr. Appliance of Beaumont values your safety and knowing who is coming to your home. But more we want to provide you with excellent service that leave a smile on your face. Thank you 😊 ”
- Rhonda W.via Google
“Polite, quick, friendly and knowledgeable. They actually answer the phones with a person, usually the owner. I felt valued, not a dollar amount for their books.”
Owner Response:
“Thank you Mrs. Waldrep for the 5⭐️⭐️⭐️⭐️⭐️review that my team smiles about know they are leaving customers with a smile. We value you as a customer that our promise to you. ”
- Scott L.via Google
“Came out the day we called to diagnose the issue with the oven. They were back the next day with the part needed to fix it. Very pleased with service and price! Thanks Richard”
Owner Response:
“Thank you Scott for the 5 ⭐️⭐️⭐️⭐️⭐️ review. We really appreciate the opportunity you gave us to service you. I strive to meet your expectations. Remember we are here when you need us. Thank you again”
- Shirley A.via Google
“Service was very fast, they were very professional and aware of the problem. He took the part I ordered to fix the problem. I highly recommend Mr. Appliances and will be using them again.”
Owner Response:
“Thank you Mrs. Alexander for you amazing 5 ⭐️⭐️⭐️⭐️⭐️ review. We believe customer service is the number one thing we strive to achieve. Making sure we are taking care of the customer. That you for letting us service your appliances need. We are here when you need us.”
- PAt B.via Google
“Akron was so professional and so knowledgeable! He was on time and took care of our oven and dryer with such efficiency! If you have an appliance issue I highly recommend you give them a call!”
Owner Response:
“Thank you for the amazing 5 ⭐️⭐️⭐️⭐️⭐️ we truly appreciate the time you took to write this review. We believe our customers are the number one priority. Our goal is meeting your and our customers expectations and needs. We are here when you need us so don’t hesitate to call us.”
- Amy T.via Google
“Absolutely best service ever! Will definitely use them again in the future!”
Owner Response:
“Thank you Mrs Tucker for the 5⭐️⭐️⭐️⭐️⭐️. We really appreciate the opportunity you gave us to service you. We always want to meet your expectations and leave you with a smile.”
- preston C.via Google
Owner Response:
“Thank you Mr. Cooper for taking the time to leave us a 5⭐️⭐️⭐️⭐️⭐️ star review. Just know we are here for you when you need us. Thank you again ”
- Linda C.via Google
“Richard is a very good representative of this company. Asking for him again for my stove.He took care of the problem in less of an hour, placed everything back, and clean up any mess.”
Owner Response:
“Thank you for the 5 Star review!! Richard is an excellent that cares about taking care of the customers. Richard e is packed with a lot of knowledge and care deeply about his job!”
“Dryer repaired the same day! AJ was very professional and so knowledgeable. I highly recommend Mr. Appliance!!”
Owner Response:
“That you for the amazing 5 ⭐️⭐️⭐️⭐️⭐️ review. We pride ourselves on professionalism, customer service and going the job right.. We love seeing customers happy. Thank you again.”