Commercial Ice Machine Repair Service

Mr. Appliance service professionals are thoroughly trained to perform commercial ice machine service on all major brands including:

• Manitowoc - Known for reliability and high-volume ice production
• Hoshizaki - Famous for their distinctive crescent ice shape
• Scotsman - Pioneers in specialized ice types including flake and nugget
• Ice-O-Matic - Recognized for energy efficiency and water conservation
• Follett - Specialists in healthcare-grade ice systems

We understand that different businesses have specific ice needs, from restaurants requiring crystal-clear cubes to healthcare facilities needing chewable nugget ice. Our expertise covers them all.

To verify we service your specific ice machine model, check our complete brand listing.

Most commercial ice machines last 7-10 years with proper care. How long yours lasts depends on:

Where you place it

Ice machines in hot kitchens break down faster than those in cooler, cleaner areas. Keep yours away from heat sources and grease-producing equipment.

Your water quality

Hard water leaves mineral deposits that damage internal parts over time. Installing quality water filters can add years to your machine's life.

How well your commercial ice machine is maintained

Ice machines serviced every 3-6 months by professionals typically last 2-3 years longer than neglected ones. This routine care prevents small issues from becoming expensive problems.

How much you use your commercial ice machine

A machine that runs constantly at maximum capacity wears out faster than one that cycles throughout the day.

Most commercial ice machines need service every 3-6 months to keep performing at their best:

• High-volume operations may need service every 3 months
• Lower-volume operations might stretch to 6 months
• Locations with hard water require more frequent descaling
• Dusty or greasy environments demand more cleaning

During each commercial ice machine service, your service professional will:

• Deep clean all food-contact surfaces
• Sanitize water distribution systems
• Check refrigerant levels and pressure
• Inspect electrical components
• Calibrate sensors and controls

Daily wipe-downs and weekly cleaning of removable parts help maintain ice quality between visits, but don't skip professional service.

Contact your local appliance specialist to set up a commercial ice machine service that works for your business.

Yes, most commercial ice machine problems can be repaired, saving you thousands compared to buying new.

If your machine is under 7 years old, repairs usually make financial sense. Machines over 10 years old may be better to replace, especially with recurring problems. Occasional fixes are normal, but needing service every few weeks signals it's time for an upgrade.

Newer models use less energy, which can offset replacement costs through lower utility bills if your current machine is over 8 years old. Compare repair costs to about 50% of replacement price. When repairs exceed this threshold, a new machine often makes better financial sense.

Your local service professional can give you an honest assessment without pushing for unnecessary replacements.

When your commercial ice machine is not properly releasing ice, first check for water supply problems. Low pressure or partially closed valves can prevent proper ice formation. Mineral deposits in water lines can also restrict flow to critical components.

Dirty or misaligned sensors may also be the culprit if they fail to trigger the release cycle when ice is ready.

Otherwise, mechanical failures may be preventing ice from dropping properly, whether it's worn harvest components, refrigeration system issues, uneven machines, or malfunctioning control boards. Ice that forms completely but stays stuck suggests harvest problems, while slow or incomplete ice formation points to water or refrigeration issues.

Contact a service professional for a quick diagnosis and commercial ice machine repair to get your ice production back on schedule.