Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Newnan
Real Stories, Real Results
- RON L.via Google
- Cindy B.via Google
“Although our stove was too old 🙄 to be repaired, Mr Appliance was quick to diagnose our issue. They were thoroughly professional, from our first contact phone inquiry, through communicating and confirming our appointment, to the tech coming to our home. I would definitely call again for other service if needed. They were truly professional, organized and pleasure to work with. Compliments to Tysen for his excellent service.”
- Elizabeth S.via Google
“Sebastian, our tech was absolutely amazing. Not only was he incredibly knoledgable but he was quick,professional and understanding of pur problems with our washer and dryer. He went above and beyond with our service and made a stressful situation a comforting one. Thank you so much. We will always refer you and use your service from this day forward.”
- BRYAN R.via Google
“technician was very knowledge and professional. He found the issue almost immediately and ordered the required part. I will definitely use Mr Appliance in the future”
- DEBRA B.via Google
“The customer service was great when I called to make a service call. The technician was super nice and show me how everything works the refrigerator.”
- Carroll P.via Google
“Extremely happy with company. Fixed everything within a short time. Even came a little earlier than expected. They asked if it was ok to come early before coming.”
- JEREMY M.via Google
“They got to me on the same day and were very friendly and helpful. Marvin, the technician was very pleasant and easy to work with. He made the repair quickly and efficiently. I would definitely recommend them and use them again.”
- Jennie B.via Google
“Very professional, friendly, and knowledgeable his work. We asked questions and felt comfortable with the findings of our appliance.”
- George K.via Google
“Timely, professional and very experienced. Also, a very nice person.”
- JAN T.via Google
“Sebastian, the service technician, was amazing. I have an aga oven/stove. He had never worked on one. That did not deter him. He had to order a part. He was back the next week to repair it. Sebastian was amazing. Great attitude! Thanks to Mr. Appliance and Sebastian!”
- David L.via Google
“My appliance tech Sebastian did an incredible job. He was courtesy, professional and prompt!”
- Bernadette B.via Google
“I requested service due to my French door refrigerator and ice maker not working. Sebastian, was able to complete a thorough diagnostic by stripping my refrigerator apart to figure out the issue. After the thorough assessment, and testing there was no signs of malfunctions. Mr. Sebastian continue to work on the refrigerator by unplugging and resetting techniques. He was very patience and knowledgeable. He even agreed to come back to the home to check if the refrigerator will start working. Around 7:30pm, I checked the refrigerator and it was cooling and making ice. Won’t he do it. Although, the refrigerator was working, Sebastian still came by the house as promised. He test the temperature of the fridge and the ice maker and everything was working perfectly. Thanks Mr. Sebastian for your help!”
- Jessica L.via Google
“They truly went above and beyond to locate a hard-to-find part for my oven and get it fixed quickly. Excellent service, I'm very pleased with my experience.”
- Happy G.via Google
“Excellent service that began with a simple on line scheduling request. Tech showed on time and after a text telling me he was on the way. Fixed my issue in about 45 minutes. Will definitely use Mr Appliance Newnan again. Service: Refrigerator/freezer repair Service: Refrigerator/freezer repair”
- Breccia C.via Google
“My Samsung washing machine began having some issues- displaying Ub code and not completing a full wash cycle. My husband and I looked at the reviews for Mr Appliance in Newnan and we saw that people were pleased with their service. We scheduled an appointment and our service man was named Sebastian. Wow- Sebastian was on time, extremely kind but most of all, very knowledgeable about my washing machine and its issue. His knowledge made me feel confident and comfortable that he knew what he was doing. Sebastian resolved it by replacing the worn suspension rods. He even offered feedback on how to keep the suspension rods from wearing down as well as other pertinent advice for future appliance purchases/investments. I really appreciate Sebastian and his expertise. To the managers, leaders and CEO of Mr Appliance, you truly have a jewel with Sebastian. Thank you again Sebastian!”
- TAYLOR H.via Google
“Called for a dryer repair. They came out same day and fixed the issue. Would recommend these guys, no problem. Service: Dryer repair Service: Dryer repair”
- Kelvin M.via Google
“Very professional, on time, and good pricing.”
- CONSTANCE K.via Google
“I needed my washer/dryer connected due to a new move in. I called Mr. Appliance on Thursday and they arrived Friday. Great work. I thought they were a little pricey but everything works great! Service: Household appliance installation Service: Household appliance installation”
- Arethavia Google
“The technician (Sebastián)that serviced my dryer was very professional and personable. He also explained the problem with my dryer, and fixed it. I highly recommend and will use thier services again if I need to. Service: Dryer repair Service: Dryer repair”
- ANN W.via Google
“Very professional. On time. Great service Service: Dryer repair Service: Dryer repair”
- Raven H.via Google
“The technician was excellent, professional and prompt. Highly recommend this company as they were willing and able to repair my Kitchenaid dishwasher promptly. Service: Dishwasher repair Service: Dishwasher repair”
- Joy H.via Google
“We have used Mr. Appliance two times in the past year and we have been extremely satisfied with the service. I would recommend their team to anyone who has appliance repair needs. We are certainly grateful for the knowledge and swift service.”
- Dennis O.via Google
“Our technician, Sebastian diagnosed the problem, ordered the necessary parts for the repair, and completed the repair in a timely manner. He was very knowledgeable, professional, respectful, and courteous. Outstanding job!!! Service: Refrigerator/freezer repair Service: Refrigerator/freezer repair”
- D M.via Google
“THEY CAME OUT DIAGNOSED THE PROBLEM GAVE ME A QUOTE . I SAID YES TO REPAIR THEY ORDER THE PART CAME BACK WHEN PART CAME IN AND REPAIRD MY REFRIGERATOR IN MY CAMPER . TECH SEBASTIAN WAS GREAT TO DEAL WITH”
- Mario S.via Google
“Sebastian was awesome. Completed the work quickly and professionally and explained everything he was doing. Highly recommended!!! Services: Dishwasher repair, Refrigerator/freezer repair Services: Dishwasher repair, Refrigerator/freezer repair”
- Glen F.via Google
“Fantastic Business! Mr. Appliance fixed our LG Refrigerator in March of last year, and our LG Dishwasher this week. Jordan was our Technician both times. Flawless! HIGHLY recommend!”
- John H.via Google
“My wife and I were recently met with news that our dryer needed parts the cost of which exceeded its value. We've used Mr. Appliance (in Newnan) over the years for service-related needs and have ALWAYS been VERY happy with the service they've provided! So we called their new appliance department yesterday. Brian answered our SOS call at about 12:00 pm. By 12:30, he had researched various options and delivered 3 quotes. By 4:30 pm, he and Bruce were delivering a GE Profile One-And-Done (all-in-one) washer/dryer combination to our home and, by 5:30, were hauling-off the old washer/dryer, after professionally installing and explaining how to use our new all-in-one machine! While the machine is quite impressive, I was equally impressed with Brian. As a business owner, myself, I know that people aren't our greatest resource - the RIGHT people are our greatest resource. Brian's phone etiquette, attitude, responsiveness and professionalism made a hard day a little better. The new washer/dryer was expensive, but Brian's help and can-do attitude brought tremendous value! He was mighty helpful and delivered a wonderful service with a smile. I was impressed and would absolutely recommend Mr. Appliance (in Newnan) and encourage you to call Brian with your new appliance needs - you won't be disappointed. John Harris”
- DAWN Q.via Google
“In and out in no time. Service was at the level I expected. Thank you! Service: Oven repair Service: Oven repair”
- Sylvia W.via Google
“Mr. Appliance did a great job repairing my refrigerator. The tech was able to determine what was wrong, order the part needed and came back and installed the new part quickly. Would hghly recommend.”
- Nia L.via Google
“Sebastian, the technician that did my repair, was knowledgeable, gave explanations, and showed me details of what was going on with my fridge. He even said I could call him with any questions/concerns. Excellent! Service: Refrigerator/freezer repair Service: Refrigerator/freezer repair”
“Courteous, knowledgeable, explained everything. Fixed my washer in no time. Waiting on a complete wiring harness slowed him down. Works great, Very Pleased!”