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Total number of 5 star reviews :124
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Mr. Appliance of Alexandria
Independently Owned and Operated
Change Location
Mr. Appliance of Alexandria
Independently Owned and Operated
Our Results
Work was done as scheduled. Repairs seem to be working well.
Hi Jack, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!
Hi Tommy, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!
It was great service and very friendly. They will be our new company moving forward for everything in our house.I’m
Hi Jonathan, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!
Had a great experience with this company. Mohammed came to fix my dishwasher. Other than the inconvenience of not having a dishwasher for a week due to having to order the parts - Mohammed did the job flawlessly! We are happy campers!
Hi C, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!
Within 2 days of delivery, my new Sub Zero refrigerator’s interior water dispenser failed. Mr Appliance is one of 3 authorized sub zero providers in my area. Muhammad was assigned, came in 2 days and identified the non-functioning switch in very short time. He ordered the part through Sub Zero who had identified and sent the wrong part. Mohamed confirmed and reordered the correct part according to Sub Zero contact part number. He completed the repair within two days of the part’s arrival. Muhammad communicated several times to confirm each appointment and just before confirming his time of arrival. He was completely on time. He was meticulous to keep the work area clean & neat, and very considerate of items in the kitchen and the refrigerator shelves/lights and controls. I will happily request Muhammad for any future appliance repairs. He is well experienced, courteous, polite, and on time. Thank you from a happy customer.
Hi David, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.
Sammy was very knowledgeable and figured out an issue that I would have spent hours on the wrong track trying to resolve myself had I relied on YouTube.
Hi Neal, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!
Our technician, Mohammed, was friendly and professional and diagnosed our oven issue quickly. Repair cost was reasonable. Would definitely recommend this company.
Hi Barb, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.
Prompt, fair, knowledgeable and great to work with!
Hi Nats, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!
Excellent service. Courteous, professional, and timely.
Hi Ann, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!
Josh arrived promptly and handled the service incredibly professionally and quickly! Highly recommend!
Hi Courtney, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!
Hi Katherine, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.
Joshua is an excellent technician, he.checked everything in our subzero refrigerator and explained to me the problem.
Hi Celerino, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!
Took care of replacing the ignition coil fairly quickly, but at our convenience
Hi Annemarie, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!
I’m totally satisfied with the service provided by Mr. Appliance Alexandria/Northern VA. The technician, Muhammed, arrived my home on time, he was very polite, explained all the important details of the service and took good care of everything (the hard floor, keep the kitchen clean, etc.)
Hi Mauricio, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!
Hi Kristien, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!
Josh did a fantastic job repairing our range- he was efficient, courteous and got the job done.
Hi David, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.
Joshua arrived on time and was able to quickly install a new burner in our GE Cafe range/oven. He was courteous and professional, and I would not hesitate to recommend Mr. Appliance to others.
Hi Pete, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!
Josh was incredibly kind, knowledgeable and patient. Plus he did incredible work! As someone who is not good with appliances, he took the time to explain what he had done, why and what I could do to prevent needing to call him again. So grateful and will definitely call him again!!
Hi Kaitlin, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!
Very pleased with the services provided by Mohammed. He outperformed the previous technician from a different company. Explained everything for a layman and gave important advice /suggestions when asked. Subzero parts are crazy expensive—just a heads up.
Hi J, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!
Friendly service. Solved the problem on the first visit!
Hi Brian, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!
Total number of 5 star reviews :124
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