4.8/5

125 Ratings

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Katherine Magruder
Katherine Magruder via Google

Response from Owner

Hi Katherine, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Celerino Magbuhos
Celerino Magbuhos via Google

Joshua is an excellent technician, he.checked everything in our subzero refrigerator and explained to me the problem.

Response from Owner

Hi Celerino, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Annemarie McGavin
Annemarie McGavin via Google

Took care of replacing the ignition coil fairly quickly, but at our convenience

Response from Owner

Hi Annemarie, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!

Mauricio Lopez Prada
Mauricio Lopez Prada via Google

I’m totally satisfied with the service provided by Mr. Appliance Alexandria/Northern VA. The technician, Muhammed, arrived my home on time, he was very polite, explained all the important details of the service and took good care of everything (the hard floor, keep the kitchen clean, etc.)

Response from Owner

Hi Mauricio, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

Kristien Zenkov
Kristien Zenkov via Google

Response from Owner

Hi Kristien, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!

David Murray
David Murray via Google

Josh did a fantastic job repairing our range- he was efficient, courteous and got the job done.

Response from Owner

Hi David, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Pete Loomis
Pete Loomis via Google

Joshua arrived on time and was able to quickly install a new burner in our GE Cafe range/oven. He was courteous and professional, and I would not hesitate to recommend Mr. Appliance to others.

Response from Owner

Hi Pete, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

Kaitlin Sighinolfi
Kaitlin Sighinolfi via Google

Josh was incredibly kind, knowledgeable and patient. Plus he did incredible work! As someone who is not good with appliances, he took the time to explain what he had done, why and what I could do to prevent needing to call him again. So grateful and will definitely call him again!!

Response from Owner

Hi Kaitlin, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!

j j
j j via Google

Very pleased with the services provided by Mohammed. He outperformed the previous technician from a different company. Explained everything for a layman and gave important advice /suggestions when asked. Subzero parts are crazy expensive—just a heads up.

Response from Owner

Hi J, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Brian Foster
Brian Foster via Google

Friendly service. Solved the problem on the first visit!

Response from Owner

Hi Brian, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!

Jakob Evans
Jakob Evans via Google

Dryer repair … drum stopped rotating. Great company! First time that I’ve experienced a service company being so client friendly!! Had no idea what to expect, but Mr. Appliance came trough with flying colors. Easy to schedule appointments and great at communicating status of service call. I want to commend Joshua on his great service and keeping me informed on his arrival time and describing the issue and what the repair needs were. Highly recommend Mr. Appliance!! Jack Alexandria, VA

Response from Owner

Hi Jakob, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!

Caroline Kaufmann
Caroline Kaufmann via Google

Mr. Appliance was on time, efficient, and polite. He fixed the oven quickly and cleaned up after the work. I will definitely use Mr. Appliance again.

Response from Owner

Hi Caroline, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!

William Cameron
William Cameron via Google

Being unfamiliar with the co. initially, I was reluctant to call but did eventually (because of their good ratings). I was pleasantly surprised with the professionalism on the call (help/appointment desk) and with the repair specialist. The level of comfort they provided immediately invokes trust. The repair was billed, scheduled and completed on time with one year warranty. Bottom line, I was not ripped off (which is too common these days). They are my 'go-to' appliance repair from now on.

Response from Owner

Hi Will, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!

Mary Carawan
Mary Carawan via Google

The technician, Joshua , was so nice and personable as well as quick and professional. He showed and explained the issue to me, and he made sure that the repair was done as soon as the part arrived.

Response from Owner

Hi Mary, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

Robert Gauthier
Robert Gauthier via Google

Very professional and answered all my questions.

Response from Owner

Hi Robert, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!

Bob Sewell
Bob Sewell via Facebook

The technician - Muhammad - was punctual, professional, pleasant and well-prepared! I had made my previously intermittent microwave problem worse with my attempt at a repair, and he was able to uravel what I had done and get everything working properly. Great service! 🙂

Danyel Henry
Danyel Henry via Google

Excellent service! Our dryer was broken and they fixed it quickly and were very accommodating to my schedule. The service tech was very knowledgable and nice . Highly recommend

Response from Owner

Hi Danyel, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

Mark Graves
Mark Graves via Google

Service was prompt, Josh was professional and did a great job!

Response from Owner

Hi Mark, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Omri Malul
Omri Malul via Google

Highly recommend Mr Appliance. Responsive, on time, well priced. Fixed my freezer. Will call them again.

Response from Owner

Hi Omri, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

M Hauschild Bowkett
M Hauschild Bowkett via Google

The technician was very helpful and fixed the problem I was having with my freezer- and explained why the problem was occurring.

Response from Owner

Hi M, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Total number of 5 star reviews :114

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