Total number of 5 star reviews :341
Everything was perfect, from the initial call until the new part was installed and fixed they issue. They will be the first call I make next time I have an appliance issue.
David was courteous, drove all over getting parts for our fridge, and had them installed that same day. A very good experience.
Making the appointment was easy online. Quick turnaround on getting someone to my house to repair my washer. Diagnosis of the problem was immediate. The two-person team that was sent to my house was professional and went to pick up the part needed and installed it with in 2 hours. I did a load of laundry as soon as they left and everything works great.
Service was prompt. David was very friendly and knowledgeable. He left to complete his other appointment at the end of the day and then even came back to finish the job with us staying until about 7 PM.
Service technician Jacob was efficient, friendly and a pleasure to meet. I definitely will continue to use Mr. Appliance in the future.
Thank you for taking the time to share your positive experience with Mr. Appliance of Ann Arbor, Kathleen! We look forward to serving you again in the future.
The serviceman found the problem fast but needed dome kind of spproval before fixing; the appliance was under warranty. It took 2 extra weeks to get fixed, but probanly not this company’s fault. The repair was done quickly the srcond visit; the repairman was pleasant and knowledgeable
Thank you for sharing your feedback, Lois. We're glad to hear that our serviceman was able to quickly diagnose the problem and that the repair was done efficiently. We appreciate your understanding of the delay as we waiting for approval to move forward from your warranty company. Please don'y hesitate to reach out if we can help again in the future!
I had a number of appliances that had some issues. Jacob was persistent in trying to resolve them and was professional and pleasant.
Thank you for taking the time to share your experience with Jacob and Mr. Appliance of Ann Arbor. We appreciate your feedback and look forward to serving you again in the future.
Staff were very helpful, polite, and friendly. They called when an appointment opened up so we could get service sooner. Email and text communications were very convenient. Service tech was on time, friendly, and thorough. The assessment and repair service calls took less than an hour each.
Thank you for taking the time to leave such a positive review! We are thrilled to hear that our staff was helpful, polite, and friendly throughout your service experience. We appreciate your feedback and look forward to serving you again in the future.
Thank you so much for taking the time to leave us a 5-star review, Hank! We are thrilled to hear that you had a positive experience with Mr. Appliance of Ann Arbor. If you ever need any appliance repair services in the future, please don't hesitate to reach out.
Prompt and efficient service! Thank you for your help!
Thank you, Beth! We're glad we could assist you promptly and efficiently. Let us know if you need anything else in the future.
Thank you so much for taking the time to leave us a 5-star review, Jack! We are thrilled to hear that you had a positive experience with Mr. Appliance of Ann Arbor. If you ever need assistance in the future, please don't hesitate to reach out.
Wonderful from start to finish!
Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance of Ann Arbor. Have a great day!
Thank you for your positive review, Sandra! We appreciate your business and look forward to helping again should the need arise in the future.
Frederick arrived on time, was courteous, and - most important- fixed the pro lem with our dryer in a timely manner.
Thank you for taking the time to leave a review, Georgia. We are pleased to hear that Frederick provided you with excellent service and was able to fix the issue with your dryer promptly. We appreciate your feedback and look forward to serving you again in the future.
Jacob was on-time, professional and honest. He was incredibly helpful - we will definitely call them again. Thank you!
Thank you for taking the time to leave such a positive review, Heidi! We are thrilled to hear that Jacob provided you with excellent service. We look forward to working with you again in the future.
Fantastic service! Fair, well organized and very careful with my cabinetry. Highly recommended!
Thank you, Steven, for your kind words and recommendation! We are delighted to hear that you were pleased with our service. If you ever need assistance in the future, please don't hesitate to reach out to us.
Jacob was thorough as well as friendly. He comminicated clearly what happened and how he repaired it. A very positive experience.
Thank you for taking the time to leave us such a kind review, Mary Christine. We are thrilled to hear that Jacob provided thorough and friendly service, and that you had a positive experience overall. If you ever need assistance in the future, please don't hesitate to reach out.
Great experience. Very accommodating working around my schedule. The service professional was very good. Took the time to sort out the problem and discuss next steps etc.
Thank you for taking the time to share your feedback, Greg. We are delighted to hear that you had a great experience with our service professional and that they were able to effectively address the issue with your appliance. We always strive to provide excellent service and we appreciate your kind words.
We found Jacob to be a thorough and very competent repairman. He was professional, polite, and patiently answered all of our questions. We are very pleased with his repair service.
Thank you so much for taking the time to share your positive experience with Jacob. We are happy to hear that you were happy with the service, and we will share your comments with him. We appreciate your feedback and look forward to serving you again in the future.
Total number of 5 star reviews :341