Total number of 5 star reviews :635
Awesome professional service!!! Highly recommend!!!
Did a great job very easy to talk to
Thank you for your kind words! Our technicians work hard to make sure you have all the information you need and your repair questions are answered. Thank you for choosing us for your Maytag washing machine repair and we appreciate your review!
Thank you for your review! We appreciate the opportunity to assist with your Kenmore dryer!
Not cheap. But they get the job done right. Christian ordered the part needed and finished the job on Christmas Eve. 👍
Thank you for the opportunity to assist with your Kenmore washing machine. We work hard to provide you with speedy service that will allow you to get back to the important things in your life. Our pricing includes our professional expertise and our warranty to give you peace of mind. Thank you for your review!
We returned from a trip on the evening of the 23rd December to find our dryer was not working properly. I called the repair company with the highest ratings on Yelp, and the owner told me he was closed for Christmas and try again in the new year. I called Mr Appliance and they scheduled an appointment for me the day after Christmas, but said they would try to make it on Christmas Eve if they could fit us in the existing schedule. Sure enough, they sent a text that morning and arrived at 9am. Christian was the tech who came and inspected the dryer and provided a very reasonable quote to repair. He took apart the dryer, cleaned it out, replaced the bad parts and had us up and running in less than one hour. He was professional, personable, and answered all my questions during the repair. I am very satisfied with the entire experience. And, I’m even feeling a bit lucky that the first guy was taking the holidays off. Five stars!
We are so happy that we were able to assist with your Whirlpool dryer in a way that exceeded your expectations. Our whole team understands that when your appliances stop working, it can be stressful and worrisome - especially during the holidays - and we are committed to working hard to get you up and running as professionally, efficiently and quickly as possible. Thank you for your awesome review! We are overjoyed to earn the loyalty of such great customers! Happy Holidays!
Setting up an appointment was simple. Tech was on time and knowledgeable. Quickly figured out the issue and completely resolved the problem. Local owned !! Very important to me.
Thank you for taking the time to share your experience! We are glad to hear that we exceeded your expectations from first call to completed Maytag dryer repair. We take pride in being a locally owned business and appreciate your support and your review!
Absolutely the BEST. VERY PROFESSIONAL, CAUTIOUS, DID A GREAT JOB.
We are grateful for the opportunity to work with you on your GE gas range. Our technicians always have your best interest in mind and are considerate of your appliances, your time and your repair. We appreciate your review!
Thank you so much for taking the time to leave us a 5-star review, Berry! Your Maytag dryer repair is important to us and we are thrilled to hear that you had a positive experience with Mr. Appliance of Arlington.
Brock was a fantastic technician. Very professional and personable. I would definitely use this company again for any future needs.
Thank you so much for taking the time to leave such a great review. We are proud of all of our professionals and we agree - Brock is FANTASTIC! Thank you for allowing us to assist with your LG washing machine and for allowing us to earn your loyalty!
From start to finish, our experience with Mr. Appliance was exceptional. The receptionist was friendly and helpful in scheduling the appointment. The technician, Christian, was incredibly professional and knowledgeable. He thoroughly assessed the issue with our washing machine and provided honest advice on whether a repair or replacement was the best course of action. The part arrived sooner than expected, and the Receptionist promptly scheduled a follow-up appointment to minimize our inconvenience. Christian’s attention to detail was impressive, even going so far as to wear shoe covers to protect our floors. While I can't say for certain if the repair cost was the absolute lowest, I believe it was fair considering the high level and quality of customer service we received. I would highly recommend Mr. Appliance to anyone in need of an appliance repair.
Thank you for taking the time to share your experience with Mr. Appliance of Arlington, Jane. We are delighted to hear that our team provided exceptional service for your Whirlpool washing machine from start to finish. It is our priority to ensure that our customers receive professional and knowledgeable assistance, and we are glad that Christian and our receptionist exceeded your expectations. We appreciate your recommendation and are grateful for your loyalty!
I’m a repeat customer. They fixed my washer the previous time. This time Brock the technician fixed the dryer and cleaned it. Really knowledgeable and upfront on the cost of repairs. A real nice guy. Caution don’t buy Samsung washer or dryer.
Thank you for being a repeat customer, Jamal - we really appreciate your loyalty! We're glad to hear that Brock was able to fix your Samsung dryer and provide excellent service. We appreciate your review!
Technician showed up right on time, was conscientious of the property, and addressed issues with the replacement part with skill. Price quoted was a bit higher than told initially, but was fine considering the extra work involved.
We appreciate your review! We make it our top priority to provide you with conscientious and efficient repairs and are happy to have helped with your GE washing machine.
Serviceman Brock was on time, he had diagnosed the issue with my refrigerator several days earlier. He came in and actually took the time to let me know the exact problem my appliance was having. He performed his job quickly and professionally. My appliance immediately was working as it should. This is the kind of professional I want working on my appliance. I would like to have him personally dispatched for any future issues I may have. This is what customers like, a true professional. Thank you, Brock
We love to get reviews like this! We are so happy to have earned your loyalty and your review. Brock is a top notch professional; your GE refrigerator repair and your satisfaction and confidence are his priority. Thank you again for your review and your loyalty!
Prompt,courteous,very knowledgeable and very thorough in completing the job. My microwave door is like new.
We are very happy to have assisted with your KitchenAid microwave. Your business is important to us and we appreciate your review!
Christian came to check out our dryer. He fixed it quickly and professionally. He was friendly, kind, and patient. Thank you, Christian!
More than anything else, we are proud of our technicians - their great attitudes and their willingness to help. We are always happy to hear that our customers have wonderful experiences with them. We are thankful for your review and for the opportunity to assist with your Maytag dryer!
We’ve used Mr Appliance for years. I like that they are a “one-stop” shop. I don’t have to keep track of this repair service or that. Their technicians are knowledgeable and competent. They are also polite, professional, friendly, and honest. If it’s time to replace the unit, they will tell me rather than spend $ on a repair that won’t last. This last time on a Saturday, our ice maker failed. I immediately jumped on their website and schedule someone to come out on Monday. I honestly didn’t expect them to fit me in on such short notice; they were knocking on my door at 1000 Monday morning. We heartily recommend Mr Appliance.
We are so thankful for our repeat customers and we work hard to make sure we are continue to deliver everything you have come to expect from us. We are grateful for the review and the recommendation and will continue to be there to assist you and your Arlington neighbors with all of your appliance needs!
Great follow up- professional and experienced team- Chris did a great job fixing dishwasher- respectful of my home- fair prices
Thank you for your review! We are happy to have been able to assist with your GE dishwasher and really appreciate the recommendations of our Arlington customers like you!
Brock from Mr. Applicance was on time and very friendly. He was very efficient in running the diagnostic test for my needed repair. Brock provided me a simple breakdown of what the findings and cost would be. He was able to do the repair same day and completely resolved my repair issue. I would highly recommend Brock’s service and recommend using Mr. Applicance again in the future.
We can't thank you enough for your loyalty. Our friendly and professional technicians are the reason we are able to provide quick and efficient service to our Arlington customers. We appreciate your call for service on your Kenmore dryer and thank you for you review!
Our Refrigerator was running about 15 degrees warmer than normal, so we contacted Mr. Appliance to come take a look at it. Brock is the repair tech they sent out to work on our unit. Brock was professional and very congenial, he took great care to keep the work area clean. Within 5 minutes of arriving he already knew what the problem was. He explained to me that the defrost fan had Ice built up around it and couldn't turn and melt the ice build up and the drain tubes had been damaged by the expanding Ice. He showed me a way to do a manual defrost cycle on the refrigerator's control panel, to help improve the temperature until he could get the repair kit to make the proper repairs. Once the kit came in Brock came back and replaced & installed all of the parts needed to fix the unit. Walked me through the entire process and completed the job quickly. Although his work was outstanding, it was his personality and friendliness that really shined. Mr. Appliance is Blessed to to have such a fine, caring employee who can work at such a high skill level. I am pleased we called Mr. Appliance for this repair. and feel fortunate that Brock answered the call. Thank you, and God Bless, Tom Merryman
Wow! Your review has made our day! We are blessed to have Brock as one of our team - his professionalism and knowledge of our business from the office to the field makes him invaluable to us. We are honored to have been able to assist with your Samsung refrigerator and are so grateful for customers like you!
We had a great experience, they were able to come out and assess the issue, unfortunately the part we needed is no longer manufactured, but within 20 minutes of the tech leaving, their office manager, Donna, called and informed me they found a part and we were able to get it purchased and installed.
Thank you for your review - it was a pleasure for both the office and the technician to work with you on your GE microwave. We are dedicated to giving you the information and the technical expertise you need and top priority service you can count on. Thank you for your review!
Total number of 5 star reviews :635