4.7/5

42 Ratings

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Travis Thompson
Travis Thompson via Google

Response from Owner

Hi Travis, Thank you so much for the 5-star review and for allowing us into your home to repair your range! We truly appreciate your trust and are so glad we could help get things back in working order. Also, just a quick reminder about our Mr. Appliance Wellness Program! It’s designed to keep your appliances running smoothly with regular maintenance, helping to prevent unexpected breakdowns and extend their lifespan. If you're interested in learning more or signing up, we’d be happy to assist. Thanks again for choosing Mr. Appliance. We’re always here when you need us! Warm regards, Mr. Appliance Team Phone: 3347580200 Website: mrappliance.com/auburn

Sarah Watts
Sarah Watts via Google

Very professional! Highly recommend.

Response from Owner

Hi Sarah, Thank you so much for the 5-star review and your kind words! We’re thrilled to hear that you had a great experience with us, and we truly appreciate your recommendation. Since you’ve already experienced our repair services, we wanted to let you know about our Appliance Wellness Program. This program is designed to keep your appliances running smoothly and help prevent unexpected breakdowns. Regular maintenance can extend the life of your appliances and save you money on costly repairs in the long run. If you'd like to learn more or sign up, feel free to reach out. Thanks again for trusting us with your appliance needs—we’re always here to help! Warm regards, Mr. Applaince of Auburn

Sarah Watts
Sarah Watts via Google

Very professional! Highly recommend.

Tammy Lee
Tammy Lee via Google

The service was the best! Very responsive, and came when they said. Our repairman was friendly and didn’t waste time fixing our problem! Will definitely use again!

Response from Owner

Hi Tammy, Thank you so much for your wonderful review and the 5 stars! We're thrilled to hear that you had such a great experience with our service. Being responsive, on time, and efficient are all part of our commitment to making appliance repair as smooth and stress-free as possible, and it’s great to know that we hit the mark for you! Since you mentioned wanting to use us again, you might be interested in our Appliance Wellness Program. This program focuses on preventive maintenance to keep your appliances running longer and help avoid unexpected breakdowns. It's a great way to save money and keep your home running smoothly! Also, as a little tip, don’t forget to clean your icemaker every six months. Regular cleaning helps prevent clogs, improves ice quality, and keeps everything fresh and running at peak performance. If you need help with that, we’d be happy to assist during your next visit. Thanks again for choosing us. We truly appreciate your support and look forward to serving you again in the future! Best regards, Mr. Appliance of Auburn Helping You Save Money, One Appliance at a Time!

JOYCE ROBINSON
JOYCE ROBINSON via Google

Service was great! Matthew has been here several times to help with an issue with my oven. He has always been very professional and patient. He’s committed to getting the job done correctly. Could not ask for better service, thanks!

Response from Owner

Thank you, Joyce, for your kind words and 5-star review! We're so glad to hear that Matthew provided the professional and patient service we strive for every time. He’s truly committed to getting the job done right, and it’s great to know his efforts have made a positive impact during his visits. To keep your oven and other appliances running smoothly, don’t forget about our Appliance Wellness Program! It’s designed to help prevent issues before they happen, saving you time, money, and stress down the road. Feel free to reach out if you'd like more details. Thanks again for being a valued customer—we truly appreciate your trust in us! Mr. Appliance of Auburn

prayer works
prayer works via Google

Very knowledgeable, sufficient, & fast!

Response from Owner

Thank You for Your Review! We’re thrilled to see your 5-star review! Thank you for trusting us with your appliance repair needs and for taking the time to share your positive experience. Your feedback means the world to us, and we’re so glad we could help you save money and keep your appliances running smoothly. To keep your appliances in top shape and prevent future breakdowns, don’t forget to check out our Appliance Wellness Program! With regular maintenance, we can extend the life of your appliances and help you avoid costly repairs down the road. If you’d like more details or want to schedule your first maintenance visit, feel free to reach out—we’re always here to help! Thanks again for your support, Mr. Applaince of Auburn Affordable. Convenient. Proactive Care.

Danita Chatman
Danita Chatman via Google

Response from Owner

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. It was our pleasure to work on your Samsung washer, and we're glad we could get it back in top shape for you. To help keep your washer and other appliances running smoothly, don’t forget about our Appliance Wellness Program! With regular maintenance, we can catch small issues before they turn into costly repairs. Let us know if you'd like more details—we’d love to help you extend the life of your appliances! Thanks again for your support, and if you ever need anything, we’re just a call away. Best, Mr. Appliance of Auburn 3347580200

Sallie Eiland
Sallie Eiland via Google

The service was as described and the technician communicated accurately all arrival times. Would use them again.

Response from Owner

Thank you for your kind review! We're glad to hear that our service met your expectations and that our technician kept you informed along the way. We’d love to continue helping you keep your appliances in top shape—be sure to check out our Appliance Wellness Program! It’s designed to prevent costly breakdowns and extend the life of your appliances with regular maintenance. Let us know if you’d like more details! We appreciate your support and look forward to serving you again. 😊

Larry Stephens
Larry Stephens via Google

Technician was very knowledgeable and friendly. Got the job done quickly. Outstanding

Response from Owner

Thank you for your five-star review! We're thrilled to hear that our technician provided knowledgeable and friendly service while getting your gas cooktop up and running quickly. We truly appreciate your support! Don't forget about our Appliance Wellness Plan—it’s a great way to keep your appliances in top shape and avoid unexpected breakdowns. If you ever need any more help, don’t hesitate to give us a call. We’re always here for you! Thanks again for choosing us! — Mr. Appliance of Auburn

Misael Brown
Misael Brown via Google

Very prompt and courteous .Michelle Brown

Response from Owner

Thank you for your kind words! We’re glad to hear our technician was prompt and courteous during your dryer repair. Our Appliance Wellness Program is designed to help keep your appliances running efficiently, and we’re always here if you need anything. We appreciate your support and look forward to serving you again!

Weston Heartsill
Weston Heartsill via Google

Response from Owner

Mr. Heartstill, Thank you for your kind review! We truly appreciate you allowing us into your home to repair your washing machine. It was our pleasure to get it back up and running for you! As a reminder, our Appliance Wellness Program is a great way to keep your appliances in top shape and help prevent unexpected breakdowns. Regular maintenance can extend the life of your appliances and save you money in the long run. If you're interested, we'd be happy to share more details! Thanks again for choosing us—we look forward to serving you in the future!

Devin Long
Devin Long via Google

Response from Owner

Thanks, Devin, for welcoming us into your home! We’ve installed the new control board on your oven, and it should be working smoothly now. If you ever need any more help, don’t hesitate to reach out! Also, don’t forget to ask us about our Appliance Wellness Program—it’s a great way to keep all your appliances running efficiently and avoid costly repairs down the road. Let us know if you’d like more info!

Lisa Bond
Lisa Bond via Google

I was referred to Mr. Appliance by a Viking and Wolf distributor. Wade answered all of my questions and even provided suggestions that greatly assisted in getting our range into operation. It's very hard to find good customer service these days, but Mr. Appliance knows how to treat their customers!

Response from Owner

Lisa, Thank you! We look forward to working with you again. If you should have any more questions about your Viking and Wolf appliances we are here to help. Our phone number is 3347580200.

Gwinn Frazier
Gwinn Frazier via Google

Matthew was very knowledgeable and very personable. I appreciate his quick ability to assess the issue with my Thermador dishwasher, resolve it, and he even gave me a maintenance tip for the future. Great job and I will definitely be using Mr. Appliance of Auburn with my future appliance repair needs!

Response from Owner

Thank you so much for your kind words! We're thrilled to hear that Matthew provided you with knowledgeable and personable service. Keeping your appliances running smoothly is our top priority, and we're glad he could resolve your Thermador dishwasher issue quickly while sharing a helpful maintenance tip. Since you appreciate proactive care, you might be interested in our Appliance Wellness Program! It’s designed to keep your appliances in top shape with regular maintenance, helping to prevent breakdowns and extend their lifespan. Let us know if you'd like to learn more—we’d love to help keep all your appliances running like new! Looking forward to serving you again in the future! - The Mr. Appliance of Auburn Team

Bill Baas
Bill Baas via Google

Positive experience today, Matthew arrived and quickly diagnosed my issue with my refrigerator. Reasonably priced. I will call them again for sure.

Response from Owner

Thank you for your kind words! We're glad to hear that Matthew provided a great experience and got your refrigerator issue diagnosed quickly. We appreciate your trust in us and look forward to helping you again in the future! Since you had a great repair experience, you might be interested in our Appliance Wellness Program—a proactive service designed to help prevent breakdowns before they happen. With regular maintenance, we keep your appliances running efficiently, extend their lifespan, and help you avoid costly repairs down the road. Let us know if you'd like more details—we’d love to help keep your home running smoothly!

Shannon Dendy
Shannon Dendy via Google

Very Professional, knowledgeable and quick to respond. I had igniter on gas stove go bad, they replaced it promptly and when the new part failed, I called and they came out and replaced it free of charge. I would recommend them and if the need arises I will use them again

Response from Owner

Thank you so much for your kind words and for trusting us with your gas stove repair! We’re thrilled to hear that you found our team professional, knowledgeable, and quick to respond. At Mr. Appliance, we stand by our work, which is why we offer a ONE-YEAR PARTS AND LOBOR WARRANTY. This means that if a part we’ve installed fails within a year, we’ll replace it at no additional cost to you—just like we did in your case. We’re glad we could get your stove up and running again, and we truly appreciate your recommendation. If you ever need us in the future, don’t hesitate to reach out!

Tony Delmonico
Tony Delmonico via Google

Matthew showed up fast and once diagnosed the issue they ordered the part fast and fixed within 2 days! Thx Matthew!

Response from Owner

Anthony, Thank you for welcoming us into your home to repair your Maytag washer! We appreciate your trust in our service. To help keep your appliances running smoothly and prevent unexpected breakdowns, consider our Appliance Wellness Program. Give our office a call for more details—we’d love to help you save time and money on future repairs! Best, Mr. Appliance of Auburn

Brandon Taff
Brandon Taff via Google

Response from Owner

Thank you for the 5-star review! It was a pleasure visiting your home and getting your washer back in working order. We look forward to assisting you again in the future! Don't forget about our APPLIANCE WELLNESS PROGRAM—it helps prevent problems before they happen, saving you time and money. Let us know if you're interested!

Elizabeth Lewis
Elizabeth Lewis via Google

Our dryer went down on Thanksgiving day! Called first thing Friday morning and we had a working dryer by noon. Matthew was our service tech and was amazing. Definitely will call again!

Response from Owner

Thank you for your wonderful review, Elizabeth! We're glad to hear that Matthew was able to get your dryer working so quickly after Thanksgiving. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

Christie Leigh McHugh
Christie Leigh McHugh via Google

Matthew arrived timely and was extremely professional. He took the time to diagnose the issues on my cooktop and fridge. He then explained them all to me in great detail. Very happy with the service and will use them again if any other appliances have issues!! He even helped me move the fridge so we could plug it back into the correct outlet! 10/10 recommend!!

Response from Owner

Thank you for your positive feedback, Christie! We pride ourselves on our honesty and professionalism. We are always willing to help customer understand how their appliances work and look forward to assisting with any future appliance needs. Remember that we have an appliance wellness plan to help keep your appliances working for you.

Total number of 5 star reviews :39

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