4.8/5

1357 Ratings

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sftwengnr
sftwengnr via Google

Will came on time as expected. He looked like his picture. Will is a very serious guy. He was focused and did not waste time. As an engineer I like that. I would definitely engage them again for other appliance issues.

Response from Owner

Thank you for your wonderful review! We're glad to hear that Will met your expectations and provided efficient service. Your support means a lot to us, and we look forward to assisting you with any future appliance issues. Thank You! - Mr. Appliance of Aurora Team

Suzanne Perry
Suzanne Perry via Google

Will was very knowledgeable and professional and friendly!

Response from Owner

Thank you for your wonderful feedback, Suzanne! We're glad to hear that Will provided knowledgeable, professional, and friendly service. Our team strives to make every experience a great one! Thank You! - Mr. Appliance of Aurora Team

Norm Bayens
Norm Bayens via Google

Great service and friendly people, The service rep was very nice and did a good job.

Response from Owner

Thank you for your kind words, Norm! We're thrilled to hear that you had a great experience with our service team. Your feedback motivates us to continue providing excellent service. We appreciate your support! Thank You! - Mr. Appliance of Aurora Team

Michael M
Michael M via Google

Will was great! Arrived right within his window and completed a timely service repairing my dryer!

Response from Owner

Thank you for your positive review, Michael! We're glad to hear that Will provided timely and effective service for your dryer repair. We appreciate your feedback and hope to assist you again in the future! Thank You! - Mr. Appliance of Aurora Team

Christoph Streubert
Christoph Streubert via Google

Great service, professional, on time, clean, and friendly

Response from Owner

Thank you for your wonderful feedback, Christoph! We're thrilled to hear that you had such a positive experience with our service. Your appreciation motivates us to keep delivering high-quality service. We look forward to serving you again! Thank You! - Mr. Appliance of Aurora Team

Jeri Frickey
Jeri Frickey via Google

Will was always on time. Explained everything to me. Was friendly and courteous

Response from Owner

Thank you for your wonderful review, Jeri Anne! We're glad to hear that Will provided you with excellent service and took the time to explain everything. Your satisfaction is our priority, and we appreciate your feedback! Thank You! - Mr. Appliance of Aurora Team

Anna Laney
Anna Laney via Google

Response from Owner

Thank you for the 5-star rating, Anna! We appreciate your support and look forward to serving you again. Thank You! - Mr. Appliance of Aurora Team

Veronica Renteria
Veronica Renteria via Google

Fast and friendly, great work.

Brent Morrison
Brent Morrison via Google

Eugenia Parham
Eugenia Parham via Google

The technician was very professional and explained everything to me clearly.

Janell Johnson
Janell Johnson via Google

Response from Owner

Thank you for the 5-star rating, Janell! We're glad to know you had a positive experience with us. Your support means a lot! Thank You! - Mr. Appliance of Aurora Team

Robert Shedd
Robert Shedd via Google

As always professional and polite. Used in the past and same technician

Response from Owner

Thank you for the 5-star rating, Mary! We appreciate your support and look forward to serving you again. Thank You! - Mr. Appliance of Aurora Team

Carla LaRosa
Carla LaRosa via Google

Very happy with this service. I will definitely call Will again, and definitely recommend him for appliance repair.

Response from Owner

Thank you for your wonderful feedback, Carla! We're thrilled to hear that you were happy with our service and Will's assistance. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thank You! - Mr. Appliance of Aurora Team

Greg Hartl
Greg Hartl via Google

Will was very timely, knowledgeable, professional, and courteous. He had our refrigerator fixed in an expeditious manner. Thank you

Response from Owner

Thank you for your kind words, Gregory! We're thrilled to hear that Will provided you with timely and professional service. Your satisfaction is our priority, and we appreciate your feedback! Thank You! - Mr. Appliance of Aurora Team

Don Merrill
Don Merrill via Google

Very professional, Quick diagnosis,quick repair, a bit pricey, but done right there on the spot.

Response from Owner

Thank you for your positive review, Don! We're glad to hear that you found our service professional and efficient. We appreciate your feedback regarding pricing and strive to provide quality repairs. Your support means a lot to us! Thank You! - Mr. Appliance of Aurora Team

Bart Rivkin
Bart Rivkin via Google

What a great group of people, and excellent company Mr. Appliance of Aurora is. I called today the 16th of December around 10 am, I was greeted by a friendly professional representative, I stated that our Bosh dishwasher stopped working and had an E-23 code flashing on the panel. I was informed that a technician could come out today as soon as he finished the job he was at. The office representative explained pricing, and sent a picture of the technician who would be coming over. Will arrived in about 45 minutes, he was very clean cut, friendly professional and polite, he had shoe covers, which I let him know he did not need as we have tile. Will was able to diagnos the problem with the dishwasher in a few minutes, he explained what was wrong, the part replacement needed, and cost, and asked if I wanted the repair done while he was at our home which I very happy agreed too. Will was able to complete the repair as he was prepared with the correct parts, he put everything back together and ran the dishwasher to make sure it was opporrating properly. He was meticulous, there was nothing for us to clean up. Will gave us a choice of payment's, What a really fantastic experience with this company and representatives we had. Marci and I are so grateful to have found this company. I would absolutely recommend Mr. Appliance of Aurora for their exceptional service and very competitive rates and pricing. Thank you from the bottom of our hearts, and making our holiday season less stressful. We hope you all have a wonderful holiday season, and a very happy healthy and successful New Year. With much Gratitude, Barton and Marci R.

Response from Owner

Thank you so much for your wonderful review, Barton and Marci! We're thrilled to hear about your positive experience with our team, especially Will. Your kind words truly motivate us to keep providing exceptional service. Wishing you a joyful holiday season and a fantastic New Year as well! Thank You! - Mr. Appliance of Aurora Team

Terese Guevara
Terese Guevara via Google

My tech Ron was fast at identifying and completing the job and let me know step by step what he was doing. Would highly recommend to my friends

Courtney Thomas
Courtney Thomas via Google

I was able to get a service person here within 24 hours to diagnose the problem. Rod was back in a week and spent over 4 hours on the repair of my microwave. He was prompt and courteous and the oven is now working.

Neil Morgan
Neil Morgan via Google

Pepi Spurr
Pepi Spurr via Google

Total number of 5 star reviews :1247

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