4.7/5

4290 Ratings

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Judy Nelson
Judy Nelson via Google

Scott was knowledgeable, courteous and offered great advice on next steps.

Response from Owner

Thank you for sharing your review, Judy! We're glad to have Scott on the team, and we're delighted his expertise helped you feel peace of mind. We're always here to help you whip those appliances back into shape! Mr. Appliance of Austin

Juan Ontiveros
Juan Ontiveros via Google

Response from Owner

Thank you, Juan! We hope to have the opportunity to assist you with future appliance needs! Mr. Appliance of Austin

Yomi alimi
Yomi alimi via Google

He is a professional, knew his craft 100%. On time and got right on to work. less than 20 minutes already started troubleshooting.. An excellent job and got it working. He explained what went wrong and what he did, don't worry about throwing my frozen food in the trash anymore. Thanks

Response from Owner

Yomi, we’re glad we could get your appliance back up and running so quickly! It’s always our goal to diagnose and fix the issue efficiently while keeping you informed. Thanks for sharing your experience and great review! Mr. Appliance of Austin

jamie gardener
jamie gardener via Google

Always professional and they have successfully repaired two different appliances now.

Response from Owner

Jamie, thank you for your review! We're grateful to be your go-to for all your appliance repair needs. Mr. Appliance of Austin

Brenda Rudd
Brenda Rudd via Google

Bret came on time, diagnosed the problem in short order. Once the needed part arrived, he installed it, checked the refrigerator, and had it up and running. He was courteous, considerate, and professional. He earned a 5-star review.

Response from Owner

We're glad Bret could earn your five-star approval with his prompt diagnosis and fix of your refrigerator, Brenda! Our team works hard to provide unrivaled professionalism and care. Thank you for sharing your review! Mr. Appliance of Austin

sheirly nye
sheirly nye via Google

I was having a problem with my dishwasher, the upper rack was broken and we had seen some water on the floor. I called Mr. Appliance and they came right out, chipped all my seals in the dishwasher and the only problem we really had was with the dishwasher rack. Dale our technician found our part and before he lleft, I had a price to have it repaired. Deal with very professional and personable. The whole experience is very positive.

Response from Owner

Thank you for your review, Shirley and Bill! We're glad you were satisfied with our prompt response and quick diagnosis of the issue with your dishwasher. We look forward to assisting you with your appliance repair! Mr. Appliance of Austin

CHRISTINE CANTERBURY
CHRISTINE CANTERBURY via Google

Very professional and on time! Great company!

Response from Owner

Christine, thank you for your kind words. We’re glad we could provide professional and timely service for your appliance repair needs. Mr. Appliance of Austin

arye shapiro
arye shapiro via Google

Scott W., one of Mr. Appliance's repair technicians, really "went the distance" to repair my refrigerator and microwave oven. Each required replacement of multiple parts. He made 3 visits to my home to complete the repairs.

Response from Owner

Thank you for your review, Arye! We're glad to hear Scott's dedication and expertise were valuable in assisting you with the repair of your refrigerator and microwave. We're here for all your future appliance needs! Mr. Appliance of Austin

Elizabeth Richmond
Elizabeth Richmond via Google

Efficient and professional service. Scott was excellent and resolved the issue with our LG fridge perfectly.

Response from Owner

Thank you for sharing your review, Elizabeth! We're delighted to hear Scott's dedication and expertise stood out to you and we're glad he could resolve the issue with your fridge. We're always here to whip those appliances back into shape! Mr. Appliance of Austin

Silver W
Silver W via Google

My dryer wouldn't heat, I booked online, very easy and a window of only 2 hrs for their arrival so I wasn't stuck home all day waiting. They texted me to confirm who was going to do the job with picture and all, and called me 30 mins prior to him coming. Great service, got the job done, very professional. I'm definitely calling them again in the future.

Response from Owner

Silver, thank you for sharing your experience! It's our pleasure to make it a seamless one from start to finish and ensure clear communication every step of the way. We're glad we could whip your appliance back into shape, and we look forward to helping you with any future appliance repair needs you may have! Mr. Appliance of Austin

Tory Ketter
Tory Ketter via Google

Response from Owner

Thank you, Tory, for your fantastic rating! We hope to help you again. Mr. Appliance of Austin

Kelly Lawrence
Kelly Lawrence via Google

I was impressed with the polite professionalism of the business staff and the the service man, Ben. My plumber recommended Mr. Appliance and I will thank him for it.

Response from Owner

Kelly, thank you for your kind feedback! We're glad our team provided superior service every step of the way and look forward to passing your comments along to Ben. Mr. Appliance of Austin

Stacie Rudd
Stacie Rudd via Google

Holly Doyel
Holly Doyel via Google

Tech arrived on time, was polite and had the part we needed on hand. Fixed the washer in less than 30 minutes!

Lynn Abney
Lynn Abney via Google

Alex was very polite and professional. He went above and beyond to locate a replacement ice maker for my freezer. Same day service…he picked up the part and returned to install. Great customer service! Thank you, Alex!

brandon bauch
brandon bauch via Google

Easy to set up appointment and I didn’t have to wait a long period of time. Technician Jeremy was on time and they text you a pic of the person along with their name in advance. They also have a real live person answer the phone.

Rema Hariharan
Rema Hariharan via Google

Response from Owner

Thank you, Rema, for your five-star rating of our appliance repair services! Mr. Appliance of Austin

Native Texan
Native Texan via Google

Scott is a courteous repair person who is knowledgeable, flexible and extremely honest in the area of appliance repair. I will absolutely contact them again when we have a broken appliance! Hopefully all their repair people are like him.

Response from Owner

Thanks so much for your feedback! Scott will be pleased to hear you appreciate his service. We're proud to be your new go-to team for appliance repair projects! Mr. Appliance of Austin

Clavier-Werke South Nathan Allen
Clavier-Werke South Nathan Allen via Google

Response from Owner

We appreciate your review! Thanks for choosing us for your appliance repair needs. Mr. Appliance of Austin

Julian Salas-porras
Julian Salas-porras via Google

5 Stars I had a great experience with Mr. Appliance! The technician arrived right on time, quickly diagnosed and fixed the issue with our washing machine. They were professional, knowledgeable, and even took the time to suggest some helpful cleaning techniques to keep the machine running smoothly. Excellent service all around – I highly recommend Mr. Appliance!

Response from Owner

We're grateful you spread the word about our services, Julian! Thanks for letting us know your washing machine repair was seamless. We're happy to hear our cleaning and maintenance recommendations were valuable! Mr. Appliance of Austin

Total number of 5 star reviews :3905

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