4.9/5

1104 Ratings

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Joe Lawson
Joe Lawson via Google

Tom was friendly and very knowledgeable

Eric Braddom
Eric Braddom via Google

Jimmy was prompt, quickly found the problem with our dishwasher and fixed it. He was friendly and a great communicator. I enthusiastically recommend him and Mr. Appliance.

Response from Owner

Thank you for your kind words, Eric! We're thrilled to hear that Jimmy provided prompt and effective service. It's great to know he was friendly and communicated well throughout the process. Your recommendation means a lot to us! We look forward to serving you again in the future.

Diana Bitting
Diana Bitting via Google

Setup time, kept the appt as planned, assessed the issue quickly, and repaired the dryer. And the price was reasonable. The technician, Mike, I think, was personable and efficient!! Very happy with service. Your magnet in on our fridge!! Thanks.

Response from Owner

Thank you for the wonderful feedback! We're thrilled to hear that Mike provided you with efficient and personable service while repairing your dryer. It's great to know you found our pricing reasonable and that you're happy with the results. We appreciate your support, and we're honored to have a place on your fridge! Thank you for choosing us!

Nicole Smith
Nicole Smith via Google

This is our 3rd time using the company. Each time has been a good experience-staff were knowledgeable, explained the issue, and were able to make the needed repairs same day.

Response from Owner

Thank you for your continued trust in our services, Nicole! We’re thrilled to hear that your experiences have been consistently positive and that our team has been able to assist you efficiently. We appreciate your feedback and look forward to serving you again in the future!

Bart Davidoff
Bart Davidoff via Google

Really happy with the professional, knowledgeable, and friendly service we received from Tom Greenwood of Mr. Appliance. He provided expert advice on how best to deal with our appliances and quickly repaired our dryer. We will definitely use his services again when needed.

Response from Owner

Thank you for your wonderful review! We’re thrilled to hear that Tom provided you with professional and friendly service. It’s great to know your dryer was repaired quickly, and we appreciate your trust in us for future needs. Your satisfaction is our priority, and we look forward to serving you again!

Giovanna Aiello'pang
Giovanna Aiello'pang via Google

Tom was Prompt and upfront. I just knew he would be able to fix the problem. Our fridge wasn’t cooling so it was an emergency to us Tom was out the next day on time and knew what could be the problem and brought the parts. Left the workspace clean and fridge running! Will be my go to in the future.

Response from Owner

Thank you for your kind words! We're thrilled to hear that Tom was able to address your fridge issue promptly and effectively. Our goal is to provide excellent service and leave our customers satisfied. We appreciate your trust in us and look forward to being your go-to for any future needs.

Chris Barton
Chris Barton via Google

Ryan was on time, thorough and the repair was well explained. I appreciate it!

Response from Owner

Thank you for your positive feedback! We're glad to hear that Ryan provided thorough and clear service. We strive to ensure our customers are informed and satisfied. Your appreciation means a lot to us!

Carolyn Foerester
Carolyn Foerester via Google

Technician courteous & friendly

Response from Owner

Thank you for your feedback! We're glad to hear that you found our technician courteous and friendly. Providing excellent customer service is our top priority, and we appreciate your recognition of our team's effort. If you need any further assistance, feel free to reach out.

Pamela Hosgood
Pamela Hosgood via Google

Tom is a great technician, efficient and thorough.

Response from Owner

Thank you for your kind words about Tom! We are glad to hear that you found his service efficient and thorough. Your feedback is greatly appreciated and motivates our team to continue providing excellent service.

Charles Seawright
Charles Seawright via Google

Mr. Appliance service is highly appreciated,we called and they came out the next day. I guess we were lucky that day...lol. Our dryer is purring like a cat now.

Response from Owner

Thank you for your positive feedback! We're thrilled to hear that we could assist you quickly and that your dryer is working perfectly. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, don’t hesitate to reach out.

Henry C. Nagel II
Henry C. Nagel II via Facebook

Fast to respond and somewhat reasonable in price. I think they (Tom) are honest and trustworthy. would use them again!

Response from Owner

Thank you for your kind words, Henry. We're glad to hear that you were satisfied with our response time and pricing. It's wonderful to know that you found Tom to be honest and trustworthy. We look forward to the opportunity to assist you again in the future.

Mary Esposito
Mary Esposito via Google

This is the second time using Mr. Appliance. Both times have been a wonderful experience. The office was sympathetic to my situation and got a technician out right away. My technician Ryan is awesome! Professional, knowledgeable, and very nice. He fixed the problem quickly and perfectly.

Response from Owner

Thank you for your kind words, Mary! We're thrilled to hear that you had another wonderful experience with Mr. Appliance and that Ryan was able to assist you so effectively. Our team strives to provide prompt and professional service, and we're glad to know that we met your expectations. We look forward to serving you again in the future!

Joe Spiewak
Joe Spiewak via Google

Response from Owner

Thank you for your outstanding rating! We're delighted to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon.

Joe Tepper
Joe Tepper via Google

Response from Owner

Thank you for the 5-star rating, Joe! We appreciate your support and look forward to serving you again.

Ricardo Mackenzie
Ricardo Mackenzie via Google

Response from Owner

Thank you for the 5-star rating, Ricardo! We're thrilled to have your support and look forward to serving you again in the future.

Elaine + Scott Darden
Elaine + Scott Darden via Google

Response from Owner

Thank you for your 5-star rating! We're thrilled to hear that you had a great experience with us. If you have any suggestions or feedback in the future, feel free to share. Your support means a lot to our team!

Augustine Circello
Augustine Circello via Google

Great experience, Tom ( our service tech) was on time, very efficient and explained everything thoroughly. 10/10 would use them again.

Response from Owner

Thank you for your wonderful feedback, Augustine! We're thrilled to hear that Tom provided you with excellent service. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

Deanna Deguiseppe
Deanna Deguiseppe via Google

Great experience. Customer service was top notch!

Response from Owner

Thank you for your fantastic review, Deanna! We're glad to hear that you had a great experience and appreciated our customer service. Your support means a lot to us!

Shawn Manzi
Shawn Manzi via Google

Technician was extremely friendly, helpful and knowledgeable.

Response from Owner

Thank you for your kind words, Shawn! We are happy to hear that our technician provided friendly and knowledgeable service. Your satisfaction is our priority!

Jemetra Harvey-Gordon
Jemetra Harvey-Gordon via Google

My technician Jimmy was very thorough, didn’t rush and explained everything to me and ensured I understood.

Response from Owner

Thank you for your wonderful feedback, Jemetra! We're glad to hear that Jimmy provided thorough service and clear explanations. Your satisfaction is our top priority, and we appreciate your trust in us!

Total number of 5 star reviews :1022

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