Total number of 5 star reviews :1126
From Cindy who I spoke with on the phone, to Duane who came to service my refrigerator, the customer service was exceptional. I would definitely recommend Mr Appliance to anyone.
Mr. Appliance and there crew was courteous, knowledgeable and quick with their service. They got the correct parts and repaired it quickly and it's appreciated. I highly recommend this company if you have any appliance issues.
Victor is knowledgeable and helpful. The office staff is also excellent.
Really great experience with Mr. Appliance. Microwave, which was part of in-wall convection/microwave combo, died. Our tech, Randy, quickly diagnosed the problem and even though the part was out of production, Mr Appliance tracked one down in a tiny town in Georgia. Randy returned when the part arrived and expertly got everything in working order. Special shout out to Randy. He was a total gentleman, conscientious and clearly cares about his work.
Duane came out right away and was so thorough, fixing my dishwasher quickly and efficiently. He was friendly and professional. Will definitely call them again if I need more appliance repair!
I love Mr Appliance! Sean worked on my oven and I I had a great experience with him. He was very professional and very knowledgeable. I plan to use them in the future for appliance needs!
Great people ….. friendly, efficient, responsive and fair.
Hi Brian, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.
The appliance repair person did a fantastic job on repairing both of my appliances! He was fast and extremely professional and knowledgeable! I highly recommend using Mr. appliance of Oakland County!
Hi Producer, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!
Quick service and kind technicians. Diagnosed our problem and fixed our ice maker. Helped me change our in line filter too. Great communication too. Would definitely use them again 👍🏼
Hi Alyce, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!
Excellent experience. Making an appointment was super easy and they called the next morning to let me know who would be coming out and what time. Randy, the technician, was very knowledgeable! He diagnosed the problem and was able to fix it right away. No hidden fees and was transparent about the work he was doing, the parts he was replacing. He was also very respectful of our home and left the work area clean. Would highly recommend.
Hi Marcy, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!
Aaron was great. Very professional and courteous.
Hi David, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!
Aaron was fabulous! When I opened the front door, he greeted me with a smile and continued to have an upbeat personality throughout his time in my home. He was able to explain to me what was wrong with my ice maker and what needed to be done to fix it. Thank you, Aaron!
Hi Kathy, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!
The repairman was very knowledgeable and friendly. He did a great job on a major repair on our washing machine. It now works great again! Very happy with the repair and the technician! Would definitely recommend you to my friends!
Hi Dwight, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!
Called Mr Appliance as my ice maker was broken. Steve was awsome got it up and running in no time. Appreciate the prompt service
Hi Michelle, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!
The entire experience was phenomenal. Very quick to schedule (next day) to come to my house to diagnose the appliance problem. Very quick to get the replacement parts (2 days) and very quick to complete the repair 1 day queue). Additionally, everything worked in the first repair (diagnosis was correct). I highly recommend.
Hi Car, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!
I am very pleased with the service received. Needing to get a repair to any major appliance can be stressful. Randy was helpful, alleviating any stress. I am grateful and would highly recommend this business.
Hi Sheryl, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!
Using Mr Appliance was a great experience. I was updated on the delivery of the disposal and scheduled for install. Notification was sent about the time of the install and even received a photo of the technician to do the install. Stephen arrived on time and did a great job. We will definitely use Mr Appliance in the future.
Hi Bert, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!
Absolutely outstanding service, prompt, easy to deal with and simply do what they say they will do. Great service and I highly reccomended them.
Hi Stuart, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Total number of 5 star reviews :1126