4.8/5

1182 Ratings

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Sue Balan
Sue Balan via Google

Stephen was great. I think the company should check with the customer when scheduling the times. Some folks don’t like service men at their house after 6. No issues with Stephen . Good worker.

Response from Owner

Hi Sue, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!

Neil Schilke
Neil Schilke via Google

Fridge works again thanks to Aaron. Thanks.

Response from Owner

Hi Neil, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

Matt Hanel
Matt Hanel via Google

Highly recommended. From phone call to fixed in less than 24 hours. Victor was extremely knowledgeable about my dryer, diagnosed issue, and had it fixed in one hour. I don’t know about how they compare with pricing because trust and getting the job done correctly is what I care about most. They also warrantee their work for a year.

Response from Owner

Hi Matt, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!

Joe Elian
Joe Elian via Google

Delivered the part to my house. Came on time and repaired the oven perfectly. It was even connected to gas line and they removed the line to repair it and they put it back after. Would use them again

Response from Owner

Hi Joe, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

charlene yoder
charlene yoder via Google

Went above and beyond to help get our wine guardian system working cleaned. Thanks for the time you spent

Response from Owner

Hi Charlene, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!

Stephen Zavodny
Stephen Zavodny via Google

Response from Owner

Hi Stephen, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Erik Pillares
Erik Pillares via Google

Response from Owner

Hi Erik, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

Ralph Francescone
Ralph Francescone via Google

Awesome experience. Office staff was so helpful and extremely easy to schedule an appointment. Stephen, the technician, was so knowledgeable, respectful, and finished the job in no time (fridge fix). Could not be happier!

Response from Owner

Hi Ralph, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!

Susan Adelman
Susan Adelman via Google

The technician was courteous, knowledgeable and fixed the problem. I highly recommend him.

Response from Owner

Hi Susan, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

Wendy Montalvo
Wendy Montalvo via Google

A bit pricey but better then buying a new appliance. They did a great job, fast and reliable. I would highly recommend if you need a job done 👍🏻

Response from Owner

Hi Wendy, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Jason Paige
Jason Paige via Google

Response from Owner

Hi Jason, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Marcy Cyburt
Marcy Cyburt via Google

It's important that a company manages the expectations of their customers. You guys did that in that you gave me a window of time that you would arrive the day before, and that is what actually happened. It was only a 2-hour window and it was greatly appreciated. The technician arrived, his name was Duane, and he was friendly, polite, considerate by putting booties over his shoes and extremely knowledgeable about what needed to be done to my washing machine. I appreciate that the technician that diagnosed my problem was the same technician that came back two weeks later to repair it. It took 2 weeks because the part had to be ordered. The only change I would make is if you had supplied me with the tracking number for my part since it was being shipped to my home. That way, I would know where everything is during the waiting period. Overall I am satisfied and I would recommend you to my friends. Thank you

Response from Owner

Hi Marcy, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!

djunay williams
djunay williams via Google

Stephen was knowledgeable !! He worked diligently and provided exceptional results. He explained what he was doing step by step. Not only did he fix my dryer, but he made it better than it was before. I will definitely return if anything else goes wrong at my house *fingers crossed* it doesn’t any time soon.

Response from Owner

Hi D'junay, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!

pat deagostino
pat deagostino via Google

I chose Mr. Appliance because of the excellent reviews. From the moment I called for service, the person answering was informative and very professional. She explained I would receive an email as well as a text message to let me know when the service technician would be arriving. Within the time period indicated our technician Stephen, whose picture was in the email so I could identify him, arrived ontime. He went above and beyond explaining and servicing what was wrong and what needed to be fixed. He was polite, knowledgeable, neat and provided excellent service. Having employees who give such outstanding service to customers are truly indispensable. They are an asset to their employer. I will definitely recommend them and will only use their company in the future.

Response from Owner

Hi Pat, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

greg pryjomski
greg pryjomski via Google

Professional

Response from Owner

Hi Greg, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

C M
C M via Google

Response from Owner

Hi C, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

Pat Inch
Pat Inch via Google

Was very prompt and knowledgeable. Will definately refer him to all my neighbors in leisure coop.

Response from Owner

Hi Pat, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!

Troy Johnson
Troy Johnson via Google

Had 3 parts to be replaced and Sean the technician was thorough and courteous to fix our commercial DCS oven and stove top.

Response from Owner

Hi Troy, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

Rhonda
Rhonda via Google

Response from Owner

Hi Rhonda, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

Lia Adelfi
Lia Adelfi via Google

Response from Owner

Hi Lia, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!

Total number of 5 star reviews :1100

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