4.8/5

345 Ratings

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Michael Parker
Michael Parker via Google

I had made an appointment online for the following week and they actually called me to offer same day appointment. I was very pleased to get an appointment so quickly and then they arrived on time, were very professional, and went the extra mile by contacting manufacturer warranty dept on my behalf. Aside from my washing machine being out of commission, I was very happy with the experience as a whole.

Melissa Gibbons
Melissa Gibbons via Google

Knowledgeable technician, always showed up on time. Great communication about issues and recommendations and quotes to resolve. Good experience. Will use them again if needed.

Sara Binsock
Sara Binsock via Google

Very quick and easy to schedule. Our appliance was fixed in less than 24 hours! Fair price too

Ralph S
Ralph S via Google

Great service, good updates on parts arrival, and good appointment scheduling. Andrew was professional and cleaned up after servicing.

Mark McGlynn
Mark McGlynn via Google

Craig Schifter
Craig Schifter via Google

Jacob was knowledgeable and professional. I appreciate receiving a text with his name and photo.

Tammy Cavanaugh
Tammy Cavanaugh via Google

The gentleman we had was professional and very kind.

David Johannessen
David Johannessen via Google

Andrew with Mr Appliance was very professional, knowledgeable about our unit, and was able to diagnose the problem as well as repair it rapidly. I will use them again

Response from Owner

Thank you for the amazing review David!

Rob Ruebusch
Rob Ruebusch via Google

Andrew was awesome.

Response from Owner

Thanks for the great review Rob! Andrew is awesome!

Shanon Engel
Shanon Engel via Google

Response from Owner

Thank you for the 5 star rating Shanon!

Marilyn de Kleer
Marilyn de Kleer via Google

Super friendly tech, very helpful, punctual and did a great job!!!

Response from Owner

Thank you for the great review Marilyn!

Laura Merante
Laura Merante via Google

Easy to schedule and tech was great, thanks Jacob!

Response from Owner

Thank you for the awesome review!

Andrea Moser
Andrea Moser via Google

I had a great experience with Mr. Appliance. They were quick to come out, identified the issue right away, ordered the part, and had everything fixed as soon as it arrived. Jacob was friendly, professional, and clearly knowledgeable. I really appreciated the efficient service and clear communication throughout. Definitely recommend!

Response from Owner

Thank you for the wonderful review Andrea!

Kandi Carter
Kandi Carter via Google

Did a great job and technician was very knowledgeable. My only complaint was the people I had to through to make the appointment.

Response from Owner

Thank you for the great review! We are working on improving our office team as we speak.

Nicole Moen
Nicole Moen via Google

Scheduling online was super quick and easy. Andrew was friendly, professional, knowable and easily diagnosis the problem. He even went above and beyond and installed the front plate of the dishwasher that was never installed at installation. Highly recommend Mr Appliance and their team!

Response from Owner

Thank you for the great review Nicole!

Chuck Dearhamer
Chuck Dearhamer via Google

Response from Owner

Thank you for the 5 star rating Chuck!

Kevin Fillbach
Kevin Fillbach via Google

I received a visit from the repair company the same day I contacted them.

Response from Owner

Thanks for the awesome review Kevin!

Mary Moore
Mary Moore via Google

I had an excellent experience with Mr. Appliance. I had originally tried to book with a different company in town and they never showed up and never called. On a Friday evening I was able to book an appointment for Monday to have my dishwasher looked at. Andrew was right on time, so friendly, and helpful. He had our dishwasher up and going in no time. I’ll definitely use them in the future!

Response from Owner

Thank you for the awesome review Mary!

Marc Wesley
Marc Wesley via Google

Mr. Appliance was great to deal with, from the first call for service to the quick completion of the repairs to our warrantied dryer, several days later. Henry the technician was polite, punctual and professional, company communications were thorough from confirming the appointments to the technician “on his way” comms. Couldn’t ask for a better service organization, all other service providers should take lessons from how this local organization operates. Thanks Henry…you rock…!

Response from Owner

Thank you for the amazing review Marc!

Joseph Todd
Joseph Todd via Google

The service to set up the appointment was friendly and efficient. Communication was excellent during the whole process. Henry, our repair technician, was fantastic, friendly, organized, and cleaned up everything when finished. The entire repair happened within a week, including delivery of a part to our home. Great service!

Response from Owner

Thank you for the wonderful review Joseph!

Total number of 5 star reviews :311

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