4.8/5

1024 Ratings

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Regan Wickman
Regan Wickman via Google

Excellent service by Eric from Mr Appliance. Thank you!

Response from Owner

Hi Regan, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Chris Hwang
Chris Hwang via Google

This was my first time using Mr. Appliance. They were able to send someone out the same day. Shaun was personable, knowledgeable and seemed trustworthy. I would definitely use them again.

Response from Owner

Hi Chris, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!

Stevie Frasure
Stevie Frasure via Google

We had a brand new washer delivered yesterday that was not working properly. Going through the channels for the company to fix it was going to delay me another five days of doing laundry. Mr. Appliance had an available appointment for later in the day. Not only did they fix things same day, they even called when they had a cancellation and came early. At the risk of sounding dramatic, Shaun saved the day. I already had three weeks of laundry piled up and was desperate with my new washer being unusable. He didn't just fix it, but once we figured out the issue, that was really strange technical issue and a learning experience about this particular brand of washer for us both, but once the repair was complete, he stayed even longer to help me save a setting for the washer to be easier to use in the future. We've used a different appliance company in the past, and if they hadn't have been unavailable to come out today, I don't think this issue would've been resolved above and beyond like it was with Shaun. When you've had one of those months that just seems to not go right at every turn, having someone give such quality customer service and care is enough to send you into happy tears. I'm so grateful, truly. They have my service going forward for anything I need done, repair wise. I cannot recommend them enough.

Response from Owner

Hi Stevie, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

eleanor gibson
eleanor gibson via Google

Shaun was very nice, knowledgeable and helpful! Very reliable and professional company. Thank you for your help!

Response from Owner

Hi Ellie, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Brig Stone
Brig Stone via Google

Shaun K came out same day to help us clear a clog in our washer, great work, great communication, and quick resolution!! Highly recommended!

Response from Owner

Hi Brig, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

Thomas Martin
Thomas Martin via Google

Response from Owner

Hi Thomas, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

James Marshner
James Marshner via Google

Shaun k was awesome and friendly, fixed the issue with our stove and gave me advice on things to watch out for!

Response from Owner

Hi James, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Jonelle Summitt
Jonelle Summitt via Google

I had a wonderful experience with Eric from Mr. Appliance. He was on time, was as pictured in the pre appointment email, and he fixed my dryer for the price he quoted me despite it being quite a bit more work than expected.

Response from Owner

Hi Jonelle, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Kelly Brandes
Kelly Brandes via Google

Chris came exactly on time and provided exceptional service. He was professionalism and paid attention to detail. We will use Mr. Appliance again!

Response from Owner

Hi Kelly, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.

RACHAEL HARTLINE
RACHAEL HARTLINE via Google

Response from Owner

Hi Rachael, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!

shannon farris
shannon farris via Google

Excellent professional service from both Sean and Pac-Man!

Response from Owner

Hi Shannon, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

Michelle Speanburg
Michelle Speanburg via Google

Kerry did a great job figuring out the issue. He was very thorough.

Response from Owner

Hi Michelle, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.

Daryl Deke
Daryl Deke via Google

Shaun Krzeminski did a great job. Very professional.

Response from Owner

Hi Daryl, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.

Carolyn Simpson
Carolyn Simpson via Google

“Pacman” is an excellent technician. He really know his business. He was fast and thorough and gave me a lot of tips about how to take care of my machine and do laundry.

Response from Owner

Hi Carolyn, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

Michelle Mountes
Michelle Mountes via Google

Prompt, efficient and very informative!

Response from Owner

Hi Michelle, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!

dawn l
dawn l via Google

Eric was on time, knowledgeable, and fixed my dishwasher perfectly. He took the time to explain the various functions of the appliance and how to avoid the same issue from happening again. Eric had been to my house to fix other appliances and I can’t recommend him enough.

Response from Owner

Hi Dawn, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!

Morgan Whitaker
Morgan Whitaker via Google

Eric “Pac-Man” fixed my dishwasher and fridge. He was amazing and I highly, highly recommend him! He was professional, friendly, very knowledgeable, and incredibly helpful. Will absolutely call him again for any future appliance needs.

Response from Owner

Hi Morgan, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!

Christopher Williams
Christopher Williams via Google

We had a wonderful experience with Mr. Appliance. They were fast, honest, fair and responsive. We’d highly recommend Shaun Krzeminski (technician) - ask for him if you can!

Response from Owner

Hi Christopher, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

Max Stevens
Max Stevens via Google

Booking was really easy! Great service. Kudos to Shaun for his hard work and service.

Response from Owner

Hi , thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!

Lori Hofmann
Lori Hofmann via Google

Very fast and efficient

Response from Owner

Hi Lori, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Total number of 5 star reviews :954

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