4.8/5

1051 Ratings

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Marilyn McGovern
Marilyn McGovern via Google

Our service technician was very knowledgeable, professional, and personable. We will use this company for future appliance repair.

MarthaJo Berry
MarthaJo Berry via Google

Shaun was knowledgeable and skilled. He explained the problem and what was needed to fix it. They were on time and their time estimates were accurate. Very clean work area. Very kind and considerate. Highly recommend!

Smarter Happiness
Smarter Happiness via Google

Siegfried Richter
Siegfried Richter via Google

Nathan Frick
Nathan Frick via Google

Eric was early and very efficient with the repair. 12/10 would recommend Mr. Appliance for all of your appliance repair needs.

Response from Owner

Hi Nathan, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!

Joel Slusser
Joel Slusser via Google

Shaun was kind and polite. He went out of his way to ensure our oven was working as soon as possible. We highly recommend him.

Response from Owner

Hi Joel, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!

Gary Holt
Gary Holt via Google

We had an incredible experience with Mr. appliance I had next day service from a phone call.Shaun Kezeminski was not only a kind person he was incredibly professional. In addition, he guaranteed the work. I absolutely would call them for any appliances. I had to go out.

Response from Owner

Hi Gail, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!

Ingrid Verhamme
Ingrid Verhamme via Google

Prompt and professional service by Eric Partain. Excellent explanation of what went wrong with my washer, and he already had the correct part on hand for replacement. I am very happy with this service and I highly recommend Mr Appliance!

Response from Owner

Thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your repair. Thanks again for choosing Mr. Appliance and have a great day!

PATRICIA REJMANIAK
PATRICIA REJMANIAK via Google

Fast service, friendly technician, easy to schedule, would definitely use them again!

Response from Owner

Thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your repair. Thanks again for choosing Mr. Appliance and have a great day!

Jade Mayberry
Jade Mayberry via Google

Shaun fixed our fridge fast and was very nice and informative on what was going on.

Response from Owner

Hi Jade, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

Nancy Kennedy
Nancy Kennedy via Google

Kerry Harris was our technician and he did a fantastic job. He diagnosed and fixed the leak in the washing machine quickly and efficiently and we would definitely use him again for any appliance repair in the future.

Response from Owner

Hi Nancy, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!

Cristy Murray
Cristy Murray via Google

Shaun was very professional and had a patient atttiyude.

Response from Owner

Hi Cristy, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!

Jeff McAlpin
Jeff McAlpin via Google

Shaun did a fantastic job. Repaired our oven under warranty. Back in business.

Response from Owner

Hi Jeff, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!

Patty Sabella
Patty Sabella via Google

Of course I was devastated when my Maytag washing machine would fill up but not go into the other cycles! This is not good! Scrolled through many appliance service companies and started reading the reviews for Mr. Ace appliances. Every single one was outstanding. And they apply the service call charge to whatever repairs have to be made. They sent a picture of the service man with an estimated two hour time limit as to when he would arrive. When Chris arrived, he very neatly took everything apart, assessed it, and then found the correct part that I needed! He then drove downtown to pick it up in noon J traffic! Then he returned replaced the part and I received a one year warranty also. All this for 1/3 of what it would’ve taken to replace this washer! And it’s 14 years old! So excellent! I would recommend them to anyone!

Response from Owner

Hi Patty, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!

Emily Hubbard
Emily Hubbard via Google

Great communication pre appointment. I felt confident using this company. Shaun quickly found and fixed our problem

Response from Owner

Hi Ml, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!

Jordana Loeb
Jordana Loeb via Google

Response from Owner

Hi Jordana, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!

stephanie blumenthal
stephanie blumenthal via Google

Response from Owner

Hi Stephanie, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Mark Tedder
Mark Tedder via Google

Shaun was timely, professional, engaging and patient as he taught much of what he was doing. Outstanding. Would definitely request his services in the future .

Response from Owner

Hi Mark, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Doug Whitman
Doug Whitman via Google

Our technician, Eric, did a great job repairing our oven cooling fan. It took a couple of tries because I ordered the wrong part, but Eric was patient and helpful in identifying the correct parts and then installing them. Tina (in the office) was quick to get everything scheduled and accommodate my schedule. Highly recommended!

Response from Owner

Hi Doug, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!

Gregory Bryant
Gregory Bryant via Google

Shaun was great. Showed up on time and got the job done well.

Response from Owner

Hi Gregory, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

Total number of 5 star reviews :980

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