4.9/5

218 Ratings

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Nick Kitterman
Nick Kitterman via Google

Had a problem with my oven door and they scheduled something to fit my schedule and came out right away on time. I was very impressed. They were very friendly and helpful and fixed my oven door.

Response from Owner

Thank you for your wonderful review, Nick! We’re thrilled to hear that our team was able to accommodate your schedule and resolve the issue with your oven door promptly. Your satisfaction is our priority, and we appreciate your kind words about our service. We look forward to serving you again!

Tom W
Tom W via Google

Courteous, knowledgeable and quick.

Response from Owner

Thank you for your positive feedback, Tom! We're thrilled to hear that you found our team courteous, knowledgeable, and quick. We appreciate your support and look forward to serving you again!

Mary Snyder
Mary Snyder via Google

He took his time and checked everything out. I appreciate he also took the time to explain each thing he did.

Response from Owner

Thank you for your wonderful review, Mary! We're glad to hear that our technician took the time to thoroughly check everything and explain the process to you. Your appreciation means a lot to us!

Patricia Mast
Patricia Mast via Google

Impressed with their excellent service!! Always let me know a two hour span of time they would be here and then came on time. Repaired my 30 year old stove so it works like new even though the company quit making parts for it 15 years ago! And the stove certainly did not cooperate but the service people worked on it until it was perfect! And they gave me a dollar amount it would cost to fix it up front and even though they had to come back several times because of the stove so obstinate - the charges were spot on! If I have to repair any other appliances I will be calling them! Could not be happier with their service and attention to detail!!

Response from Owner

Thank you for your wonderful review, Patricia! We're thrilled to hear that you were impressed with our service and the repairs on your stove. Our team takes pride in their work, and it's great to know that their efforts made a difference. We appreciate your kind words and look forward to assisting you with any future appliance needs!

Carolyn Warmann
Carolyn Warmann via Google

We are very satisfied with the service we received from Mr. Appliance. We appreciated the photo of the service rep, Logan, before he arrived at our door. Logan was prompt, he was conscientious, he made two trips, and completed the work quickly. The dishwasher operates like new, gets the dishes sparkling clean, and it was all done for a reasonable price. Thank you Logan!! and Mr. Appliance.

Response from Owner

Thank you for your wonderful review, Carolyn! We're delighted to hear that you were satisfied with Logan's service and that your dishwasher is working like new. Your appreciation for our team means a lot to us. We look forward to assisting you again in the future!

Julie Hamer
Julie Hamer via Google

Pete and Logan were so easy to work with, and very knowledgeable about my dishwasher. They are very courteous and friendly. I would highly recommend them for all appliance repairs.

Response from Owner

Thank you for your fantastic review, Julie! We're thrilled to hear that Pete and Logan provided you with excellent service. Your recommendation means a lot to us, and we look forward to assisting you with any future appliance repairs!

Carolyn Warmann
Carolyn Warmann via Google

We had a great experience with the service technician from Mr Appliance. He was prompt, courteous and completely professional. We are recommending him to our neighborhood.

Response from Owner

Thank you for your 5-star rating, JerryCarolyn! We appreciate your support and hope to serve you again soon.

Jeanine Schweer
Jeanine Schweer via Google

Worker was friendly and explained everything that he was doing.

Response from Owner

Thank you for your positive review, Jeanine! We're glad to hear that our technician was friendly and thorough in their explanations. Your satisfaction is our priority, and we appreciate your support!

Jess Gatzke
Jess Gatzke via Google

Awesome to work with! They fix all major appliances and from start to finish it was amazing. Will use again!!!

Response from Owner

Thank you for your wonderful review, Jess! We're thrilled to hear that you had an amazing experience with us. It's great to know that we could assist you with your appliances. We look forward to working with you again!

Scott Hjellming
Scott Hjellming via Google

On time and did the repairs needed in less than a week

Response from Owner

Thank you for the positive feedback, Scott! We're glad to hear that we met your timeline and completed the repairs efficiently. Your satisfaction is our priority!

Monica Waddell
Monica Waddell via Google

Logan was very professional. The ordering of parts and service was exceptional and fast! Will contact for service again in the future.

Response from Owner

Thank you for your positive feedback, Monica! We're delighted to hear that Logan provided you with professional and efficient service. We look forward to assisting you again in the future!

Hintz Angella
Hintz Angella via Google

Very fast and amazing work! The technician was a pleasure to work with!

Response from Owner

Thank you for your wonderful review, Angella! We're thrilled to hear that you had a great experience with our technician. Your satisfaction is our top priority, and we hope to serve you again in the future!

Mindy Petersen Smith
Mindy Petersen Smith via Facebook

Professional service! Pete was friendly & knowledgeable. I also appreciated the notification for the scheduled appointment & a photo of the service technician.

Barb Zavala
Barb Zavala via Google

Very quick scheduling and awesome service. Technician was so polite and professional. Would recommend for any appliance!!!

Response from Owner

Thank you for your wonderful review, Barb! We're glad to hear that you had a positive experience with our scheduling and service. Our team strives to provide polite and professional assistance. We appreciate your recommendation!

Teri Johnson
Teri Johnson via Google

Excellent service with friendly professionals. From the first person who answered my phone call to the service person, everything was top quality. Our dryer was diagnosed and repaired within 5 days which included ordering a part.

Response from Owner

Thank you for your wonderful review, Teri! We're happy to hear you received excellent service from our team and that your dryer was repaired promptly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

Sey Arbach
Sey Arbach via Google

Very professional and gets the job done quick! They have great communication on when they will be there and I like that they include a picture of the service agent. Makes it feel very personal.

Response from Owner

Thank you for your kind words Sey! We're glad to hear that you were pleased with our service. Our goal is to provide efficient and reliable assistance, and we're happy to know we met your expectations. We appreciate your feedback about the photo inclusion. It's a small detail, but we believe it helps to build trust and transparency with our customers. Thank you again for your business. We look forward to serving you again in the future.

Benjamin Johnson
Benjamin Johnson via Google

Sandy Bouvette
Sandy Bouvette via Google

Very happy with Mr. Appliance they came in and fixed the first project with no issues and then had to order a part for the second issue and he thought it would be a week but it was sooner than that. Would have them back for sure.

Shar Quam
Shar Quam via Google

Always on time and knowledgeable about the repair!

Response from Owner

Thank you Shar for taking the time to leave us such a nice review and recognizing our commitment to being on time and knowlegable. We appreciate you choosing Mr. Appliance for your Appliance repair needs

Heather Mahan
Heather Mahan via Google

Response from Owner

Thank you Heather for taking the time to give us a very nice review. We look forward to repairing your appliances in the future.

Total number of 5 star reviews :206

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