4.9/5

1158 Ratings

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Nicholas Billips
Nicholas Billips via Google

Response from Owner

Thank you for your review, Mr. Billips! We were happy to help with your Maytag washing machine. Thank you for using Mr. Appliance!

Dan Wertenberg
Dan Wertenberg via Google

Very reliable and great communication. Thank you

Response from Owner

Thank you for your review, Mr. Wertenberg! We strive to keep our customers apprised through every step of the process. I'm glad we were able to help with your leaking refrigerator. Thank you for using Mr. Appliance!

Lonnie James
Lonnie James via Google

Jo did good job replacing thermostat Tks

Response from Owner

Thank you for your review, Lonnie! Joe does a great job for our customers and we are happy to have him on our team. Thank you for using Mr. Appliance!

Madeline Arnold
Madeline Arnold via Google

I called and they came out the next day. Great service and though they could not fix my problem they told me how to. My dryer is now working!

Response from Owner

Thank you for your review, Ms. Arnold! We always want to help our customers any way we can. If the issue is not with the appliance we want to make sure we explain what needs to be addressed, which in this case was the electrical supply. Happy to hear you are up and running! Thank you for using Mr. Appliance!

Mike Hammock
Mike Hammock via Google

Drew was super, knowledgeable, I recommend Mr Appliance for your repair needs.

Response from Owner

Thank you for your review, Mr. Hammock! Drew does a great job for our customers. We greatly appreciate your recommendation. Thank you for using Mr. Appliance!

Jean Turner
Jean Turner via Google

Mark gave us excellent advice. He texted before he arrived. He is someone we trust. Thanks so much!

Response from Owner

Thank you for your review, Ms. Turner! We are very happy to have Mark on our team. We were happy to help with your washer. Thank you for using Mr. Appliance!

Bill Shields
Bill Shields via Google

Excellent service and they’re there when you call them. Very professional

Response from Owner

Thank you for your review, Mr. Shields! We were happy to help with your refrigerator. Thank you for using Mr. Appliance!

Laura Kelly
Laura Kelly via Google

Very prompt and professional

Jeannine Strovilas
Jeannine Strovilas via Google

Joe with Mr Appliance was on time for both visits and fixed our dryer in a very professional and courteous manner. Highly recommend!

Response from Owner

Thank you for your review, Mr. Strovilas! Joe does a great job for our customers. We greatly appreciate your recommendation. Thank you for using Mr. Appliance!

Kimberly Meek
Kimberly Meek via Google

I’m very happy with Mr Appliance’s service. This is the second time I have used them and everything always goes smoothly. Technicians arrive on time. They know what they are doing. Parts arrive in a timely manner. They were very accommodating when I had to reschedule twice for family medical issues. They are more expensive than some providers, but I trust their work and appreciate their great service. Worth the extra few bucks.

Response from Owner

Thank you for your review, Ms. Meek! And thank you for being a great customer. When an appliance is not working, it is a major inconvenience and can be frustrating. Working with us should not add to the frustration! We appreciate you seeing the value in our services. Thank you for using Mr. Appliance!

disco king
disco king via Google

Professional and courteous. Showed up ready to get the task completed. Extremely efficient snd did a thorough function test before leaving. Highly recommend Mr. Appliance !

Response from Owner

Thank you for your review! We greatly appreciate your recommendation! Thank you for using Mr. Appliance!

Janie Still
Janie Still via Google

Drew diagnosed and corrected the problem w/my washing machine pretty easily. He ordered the parts & returned 4 days later to install. All in all, it was not as painful as I read in other companies reviews.

Response from Owner

Thank you for your review, Ms. Still! Having an appliance that is not working correctly is painful enough. We really try to counter that as best we can by making our repair process as quick and easy as we can. Thank you for using Mr. Appliance!

William Wilson
William Wilson via Google

Joe was very friendly, knowledgeable, and was able to fix the problem in a very short period of time. It was truly a pleasure to have him in our home.

Response from Owner

Thank you for your review, Mr. Wilson! We try to get our customers' appliances back up and running as quickly as we can. Joe is extremely knowledgeable and we're happy he was able to repair your Bosch washer. Thank you for using Mr. Appliance!

Lisa Donovan
Lisa Donovan via Google

Great job--very responsive and thorough--highly recommend!

Response from Owner

Thank you for your repair, Ms. Donovan! We appreciate your recommendation. Thank you for using Mr. Appliance!

Melanie Duval
Melanie Duval via Google

Used Mr. Appliance about a week ago to replace the filter head on my refrigerator ice/water dispenser which had stopped working. They were quick to respond with an appointment, showed up on time and fixed the problem without issue. Joe, the technician, was polite, professional and knew his stuff. I highly recommend them and their Neighborly counterparts and will absolutely use them again.

Response from Owner

Thank you for your great review, Ms. Duval! Joe does a great job for our team. We greatly appreciate your recommendation and are honored to have earned your future business. Thank you for using Mr. Appliance!

Jim Eisenhauer
Jim Eisenhauer via Google

Mark was not only on time but let us know in advance of his arrival. He was courteous, friendly, knowledgeable. He explained what he was doing and answered all of our questions. Hang on to him….. He’s a keeper.

Response from Owner

Thank you for your review, Mr. Eisenhauer! Mark does a great job for our customers and we are very happy to have him on our team. We were happy to get your GE refrigerator working properly again. Thank you for using Mr. Appliance!

Joe May
Joe May via Google

karen m
karen m via Google

Company responded very promptly & professionally. Mark was very knowledgeable about the appliance and I was satisfied with his diagnosis. Thank you!

Lynn Conant
Lynn Conant via Google

I would recommend Mr. Appliance for any repair work. My technician, Mark, was very professional and courteous. He came to repair my water filter in my refrigerator within 2 days of my call.

Hamed Elhalawany
Hamed Elhalawany via Google

Response from Owner

Thank you for your review, Ahmed! These are very helpful to our business. Thank you for using Mr. Appliance!

Total number of 5 star reviews :1105

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