4.9/5

425 Ratings

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Cat Action Team Info
Cat Action Team Info via Google

Mark came out the same day and figured out our problem. Courteous, knowledgeable, friendly and the price was decent.

John Goodrich
John Goodrich via Google

They were able to come out and diagnose/repair the issue quickly and at a reasonable price.

Kate Macgregor
Kate Macgregor via Google

Very easy to schedule & Eric was great. Knowledgeable, professional and got us fixed up quickly.

Response from Owner

Thank you, Kate, for your kind words. We're delighted to hear that scheduling was easy and that Eric provided knowledgeable and professional service. We strive to deliver prompt and efficient solutions, and your feedback affirms our commitment.

John Kauffman
John Kauffman via Google

he diagnosed and fixed the problem quickly

Response from Owner

Thank you, John, for taking the time to share your positive experience with us. We’re delighted to hear that our technician was able to diagnose and fix the problem efficiently. Your satisfaction is our top priority, and we’re glad we could provide the service you needed.

Xavier Villalobos
Xavier Villalobos via Google

The service was excellent! Thank you Mr. Appliance!

Response from Owner

Thank you for your kind words, Xavier! We are thrilled to hear that you were pleased with our service. If you ever need assistance again in the future, don't hesitate to reach out.

Andrew Akre
Andrew Akre via Google

They fixed a problem with my freezer that Sears didn’t fix. Very happy

Response from Owner

Thank you for choosing Mr. Appliance of Charlottesville to help with your freezer issue. We are delighted to hear that we were able to resolve the problem for you. We appreciate your feedback and look forward to serving you again in the future.

Karen Turner
Karen Turner via Google

Great service - was able to get an appointment fairly quickly- our technician was terrific and diagnosed /explained our problem.

Response from Owner

Thank you so much for taking the time to leave us a review, Karen! We are thrilled to hear that you were pleased with our service and that our technician was able to diagnose and explain the problem. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

Michael Horn
Michael Horn via Google

Quick and reliable

Response from Owner

Thank you for taking the time to leave a review, Michael! We are thrilled to hear that you found our services quick and reliable. We appreciate your feedback and hope to work with you again in the future.

Karen Tuerk
Karen Tuerk via Google

They guys are great fixed our washer and we’re there when they said

Response from Owner

Thank you, Karen, for taking the time to leave us a review. We are pleased to hear that our team was able to fix your washer and provide timely service. We appreciate your feedback and are happy we could help.

Jessica Tobin
Jessica Tobin via Google

Wow — fast, excellent service. Will definitely use them again.

Response from Owner

Thank you, Jessica! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to working with you again in the future.

Dan Sequeira
Dan Sequeira via Google

Very professional, timely, friendly and great service. Highly recommend

Response from Owner

Thank you for taking the time to leave us such a positive review, Dan! We are thrilled to hear that you were satisfied with our service and that you would recommend us. If you ever need assistance in the future, please don't hesitate to reach out.

Leanna Schafer
Leanna Schafer via Google

Great communication, on time, and appliance fixed! Originally booked w Sears, because they had earlier availability, but they canceled day of. Happy to have worked with Mr Appliance instead, should've booked them in the first place. Will definitely recommend and use again!

Response from Owner

Thank you for your kind words, Leanna! We are thrilled to hear that you had a positive experience with our team at Mr. Appliance of Charlottesville. We appreciate your recommendation and look forward to serving you again in the future.

John Heyser
John Heyser via Google

Mr. Appliance couldn't be more efficient or organized. Often times you call repair services and the customer service is mediocre at best, don't call you back, etc. This group was all over it, even when they got a bad part they kept in touch and offered to pay for overnight shipping of the Replacement part. To me that says it all. Mark was terrific, knew exactly what he was doing (and strong enough to lift a dryer off the floor onto its stand). It all was a seamless experience for us.

Response from Owner

Thank you for taking the time to share your experience with us, John. We are thrilled to hear that you found our team to be efficient, organized, and responsive. We always strive to provide a seamless experience for our customers, and we are glad that Mark was able to assist you with your appliance repair needs. If you ever need our services again in the future, please do not hesitate to reach out.

Matt Wilkinson
Matt Wilkinson via Google

Quick appointment. Tech was efficient, fixed our dishwasher right away. Really appreciate prompt professional and reasonably priced service.

Response from Owner

Thank you for taking the time to leave us such a positive review, Matt! We are thrilled to hear that our technician was able to efficiently fix your dishwasher and provide prompt, professional service at a reasonable price. We appreciate your feedback and are grateful for your business.

Carolyn Fay
Carolyn Fay via Google

Great communication and prompt service. We have nothing but good things to say about our experience with Mr. Appliance. Thank you!

Response from Owner

Thank you for taking the time to share your positive experience with Mr. Appliance of Charlottesville, Carolyn. We are thrilled to hear that you were pleased with our communication and prompt service. If you ever need assistance in the future, please don't hesitate to reach out.

Linda Blair
Linda Blair via Facebook

Excellent and timely service. Appreciate David’s professionalism and expert repair. Would recommend.

Patty Stewart
Patty Stewart via Google

Incredibly satisfied with my service experience. I got same day service and a quick fix for both of my appliance issues. The technician, David, took the time to explain what he did and why. He corrected my problem as efficiently as possible for a reasonable rate. I will definitely recommend this company to friends and family members in the future.

Response from Owner

Thank you for taking the time to share your positive experience with Mr. Appliance of Charlottesvil. We are thrilled to hear that David provided you with excellent service and that your appliance issues were resolved quickly and efficiently. We truly appreciate your recommendation and look forward to serving your friends and family in the future.

Kayla Deavers
Kayla Deavers via Google

Very happy with the service. Lisa was great with making the appointments. Dalton was so nice, always on time, and quick service also! Would definitely recommend!

David Bomberger
David Bomberger via Google

Response from Owner

Thank you so much for the 5-star review, David! We are thrilled to hear that you had a positive experience with Mr. Appliance of Charlottesville. Our team strives to provide excellent service to all of our customers, and we are glad to hear that we met your expectations. Thank you for choosing us for your appliance repair needs!

Elka Hutcheson
Elka Hutcheson via Google

Total number of 5 star reviews :409

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