4.9/5

420 Ratings

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Karen Turner
Karen Turner via Google

Great service - was able to get an appointment fairly quickly- our technician was terrific and diagnosed /explained our problem.

Michael Horn
Michael Horn via Google

Quick and reliable

Karen Tuerk
Karen Tuerk via Google

They guys are great fixed our washer and we’re there when they said

Response from Owner

Thank you, Karen, for taking the time to leave us a review. We are pleased to hear that our team was able to fix your washer and provide timely service. We appreciate your feedback and are happy we could help.

Jessica Tobin
Jessica Tobin via Google

Wow — fast, excellent service. Will definitely use them again.

Response from Owner

Thank you, Jessica! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to working with you again in the future.

Dan Sequeira
Dan Sequeira via Google

Very professional, timely, friendly and great service. Highly recommend

Response from Owner

Thank you for taking the time to leave us such a positive review, Dan! We are thrilled to hear that you were satisfied with our service and that you would recommend us. If you ever need assistance in the future, please don't hesitate to reach out.

Leanna Schafer
Leanna Schafer via Google

Great communication, on time, and appliance fixed! Originally booked w Sears, because they had earlier availability, but they canceled day of. Happy to have worked with Mr Appliance instead, should've booked them in the first place. Will definitely recommend and use again!

Response from Owner

Thank you for your kind words, Leanna! We are thrilled to hear that you had a positive experience with our team at Mr. Appliance of Charlottesville. We appreciate your recommendation and look forward to serving you again in the future.

John Heyser
John Heyser via Google

Mr. Appliance couldn't be more efficient or organized. Often times you call repair services and the customer service is mediocre at best, don't call you back, etc. This group was all over it, even when they got a bad part they kept in touch and offered to pay for overnight shipping of the Replacement part. To me that says it all. Mark was terrific, knew exactly what he was doing (and strong enough to lift a dryer off the floor onto its stand). It all was a seamless experience for us.

Response from Owner

Thank you for taking the time to share your experience with us, John. We are thrilled to hear that you found our team to be efficient, organized, and responsive. We always strive to provide a seamless experience for our customers, and we are glad that Mark was able to assist you with your appliance repair needs. If you ever need our services again in the future, please do not hesitate to reach out.

Matt Wilkinson
Matt Wilkinson via Google

Quick appointment. Tech was efficient, fixed our dishwasher right away. Really appreciate prompt professional and reasonably priced service.

Response from Owner

Thank you for taking the time to leave us such a positive review, Matt! We are thrilled to hear that our technician was able to efficiently fix your dishwasher and provide prompt, professional service at a reasonable price. We appreciate your feedback and are grateful for your business.

Carolyn Fay
Carolyn Fay via Google

Great communication and prompt service. We have nothing but good things to say about our experience with Mr. Appliance. Thank you!

Response from Owner

Thank you for taking the time to share your positive experience with Mr. Appliance of Charlottesville, Carolyn. We are thrilled to hear that you were pleased with our communication and prompt service. If you ever need assistance in the future, please don't hesitate to reach out.

Linda Blair
Linda Blair via Facebook

Excellent and timely service. Appreciate David’s professionalism and expert repair. Would recommend.

Patty Stewart
Patty Stewart via Google

Incredibly satisfied with my service experience. I got same day service and a quick fix for both of my appliance issues. The technician, David, took the time to explain what he did and why. He corrected my problem as efficiently as possible for a reasonable rate. I will definitely recommend this company to friends and family members in the future.

Response from Owner

Thank you for taking the time to share your positive experience with Mr. Appliance of Charlottesvil. We are thrilled to hear that David provided you with excellent service and that your appliance issues were resolved quickly and efficiently. We truly appreciate your recommendation and look forward to serving your friends and family in the future.

Kayla Deavers
Kayla Deavers via Google

Very happy with the service. Lisa was great with making the appointments. Dalton was so nice, always on time, and quick service also! Would definitely recommend!

David Bomberger
David Bomberger via Google

Response from Owner

Thank you so much for the 5-star review, David! We are thrilled to hear that you had a positive experience with Mr. Appliance of Charlottesville. Our team strives to provide excellent service to all of our customers, and we are glad to hear that we met your expectations. Thank you for choosing us for your appliance repair needs!

Elka Hutcheson
Elka Hutcheson via Google

Julie Thisdell
Julie Thisdell via Google

What great service! Dalton was extremely knowledgeable and took the time to listen and diagnose the problem with my oven! We will definitely call on Mr. Appliance of Charlottesville (and Dalton) for all of our appliance repair needs!

Response from Owner

Thank you for taking the time to share your positive experience with us, Julie! We're thrilled to hear that Dalton provided you with great service and was able to diagnose the issue with your oven. We look forward to helping you with any future appliance repair needs you may have.

Marty Fontenot
Marty Fontenot via Google

Response from Owner

Thank you so much for taking the time to leave a 5-star review, Marty! We are thrilled to hear that you had a positive experience with Mr. Appliance of Charlottesville. If you ever need any further assistance in the future, please don't hesitate to reach out. Thank you for choosing us for your appliance repair needs!

Jim Chandler
Jim Chandler via Google

They showed up on schedule and fixed our washing machine promptly. David was a professional and courteous technician. I highly recommend Mr. Appliance for your appliance repair needs.

Response from Owner

Thank you for taking the time to share your experience with Mr. Appliance of Charlottesville, Jim. We are thrilled to hear that David provided you with professional and courteous service and that your washing machine was fixed promptly. We appreciate your recommendation and look forward to serving you again in the future.

Going2 Paris
Going2 Paris via Google

Great experience. Dalton could not have been nicer and more professional.

Response from Owner

Thank you so much for your kind words about Dalton and our service. We are thrilled to hear that you had a great experience with us.

Claire Ross
Claire Ross via Google

I've heard all sorts of appliance repair "horror" stories. So when my 2 year old Kitchenaid wall oven "died" during a short self-clean cycle, I was apprehensive. But, my experience with Mr. Appliance to get it repaired was exceptional. Right from the start, Dalton suggested that the problem was most likely a fuse, rather than the control panel (phew!). He said this was very common, since the fuse was designed to protect the panel against high temperatures (yet high temperatures are obviously required during a self-clean!). Replacement of the fuse fixed the control problem, but not the heating problem. That required replacement of a safety thermostat (this part costing $150 by itself), which restored full oven function. Neither of these parts was easily accessible and required pulling the oven out of the wall and removing secured covers. Dalton worked logically and methodically to diagnose and repair my oven, and he was more than happy to explain what he was doing and why. In the 32 years that I'd lived in my 1959 house prior to renovating my kitchen, I'd never had a malfunction of the original wall double oven (Times have changed!). This was only the 3rd time I'd run a self-clean cycle, and it was at the lowest temp/shortest time setting. I won't be using self-cleaning again. I strongly recommend Mr. Appliance: Everyone I interacted with was cordial and helpful, and I'm obviously happy with the result.

Response from Owner

Thank you so much for taking the time to share your experience with Mr. Appliance of Charlottesville, Claire. We are thrilled to hear that Dalton was able to efficiently diagnose and repair your Kitchenaid wall oven, and that you found our team to be cordial and helpful throughout the process. We truly appreciate your recommendation and are pleased that you are happy with the result. If you ever need assistance with your appliances in the future, please don't hesitate to reach out.

Laura L
Laura L via Google

Efficiency and professionalism at its finest! Deeply grateful for this service in our community!

Response from Owner

Thank you so much for your kind words, Laura! We are thrilled to hear that you had a positive experience with our team. We appreciate your support and are grateful for the opportunity to serve our community.

Total number of 5 star reviews :404

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