Commercial Freezer Repair Services

Mr. Appliance provides expert commercial freezer repair for all major commercial freezer brands that businesses rely on for food safety and inventory management. From walk-in units to reach-in models, our service professionals have extensive experience with manufacturers like True, Turbo Air, and Beverage-Air that are common in restaurants and food service operations.

We also service specialized freezer systems from Sub-Zero, Hoshizaki, and Arctic that maintain precise temperatures for sensitive inventory. With perishable products at stake, our service professionals understand that every hour of downtime impacts your bottom line. That's why we prioritize quick, effective commercial freezer service that protects your investment.

For the full range of commercial freezer brands we service, please visit our comprehensive brand list.

Commercial freezers may fail to maintain proper freezing temperatures for several reasons. Common culprits include dirty condenser coils, worn door gaskets, low refrigerant levels, compressor problems, or blocked air circulation.

For assistance with your commercial freezer, contact an appliance professional to diagnose the issue. Timely commercial freezer repair is essential to minimize your risk of product loss.

Whether a commercial freezer is worth repairing depends on several factors, including its age, usage level, and repair costs. Commercial freezers typically have a lifespan of 12 to 20 years, depending on the model and maintenance history. If your unit is relatively new or mid-lifecycle with a manageable repair cost, fixing it is often more economical than replacement. 

Consider commercial freezer repair when:

• Your freezer is less than 8 years old
• The repair cost is less than 50% of the replacement value
• The issue is a single component rather than multiple failing systems
• Your freezer has been otherwise reliable

Consider freezer replacement when:

• Your freezer is approaching 10+ years of commercial use
• Repair costs exceed 50% of a new unit's price
• You're experiencing repeated failures across different components
• Energy efficiency improvements in newer models offer significant savings

Your local Mr. Appliance service professionals can provide upfront pricing and help you evaluate the most cost-effective option for your business.

Excessive ice buildup in commercial freezers reduces energy efficiency, restricts storage space, and can damage critical components over time. To safely remove ice buildup:

• Transfer inventory to another freezer unit if possible.
• Power down the freezer completely.
• Allow ice to thaw naturally. Never use sharp tools that can damage components.
• Remove all water thoroughly with absorbent towels.
• Clean and sanitize all interior surfaces.
• Restart the unit and monitor temperature recovery.

While these steps address the immediate issue, ice buildup typically indicates underlying problems that require professional attention:

• Damaged door seals allowing warm, humid air to enter
• The defrost system malfunctions, preventing automatic ice removal
• Improper temperature settings creating condensation issues
• Drain line blockages that prevent proper water removal

For commercial freezers, DIY defrosting is often impractical due to inventory concerns and the risk of further damage. Schedule a professional commercial freezer repair service to inspect and repair the root cause of ice buildup issues. Qualified service professionals can replace worn components, recalibrate systems, and restore optimal performance.

Yes, you should defrost your commercial freezer regularly, as it helps improve appliance energy efficiency and can extend the life of your hardware. Most modern freezers offer defrosting functions, while older models may require manual defrosting. Automatic systems will usually defrost several times a day or as needed.

Regular defrosting provides several advantages for commercial freezers:

• Maximizes storage capacity by preventing ice from taking up valuable inventory space
• Lowers energy costs through improved operational efficiency
• Extends equipment lifespan by reducing strain on compressors and motors
• Maintains consistent temperatures needed for food safety compliance

If your commercial freezer builds up ice very frequently (requiring defrosting 3–4 times per year), this could indicate a problem with the thermostat, door seal, drain, vent, or another component.

Schedule a professional commercial freezer service with your local Mr. Appliance to resolve these underlying issues rather than continuing with frequent manual defrosting.