What People Are Saying About Mr. Appliance of N Harris & Montgomery Counties

Always on time and very personable.

Great customer service on the phone and the technician did a great job and a very nice guy. I will use them again when needed. Thank you.

Mine was an older Samsung refrigerator. Bjorn was professional, knowledgeable, patient, pleasant, concerned, interested in all our concerns & questions. Very pleasant experience both at the estimate and installation.

On time, diligent and fix my dryer problem. Good work

Tracey thoroughly cleaned our undercounted ice maker. Great job

Used Mr Applicance twice in the last 2 weeks was professional, efficient, knowledgeable, friendly and I would recommend them to anyone. Thank you

The Serviceman was very informative n answer all questions to the best of his knowledge.

I mean, within the context of how maddeningly annoying it is to spend $200 having a sock that's slipped between the tub and the washer casing removed, the gentleman who came out to do the removal was friendly, professional, and fast. Bonus points for him being sympathetic to how stupid my problem was. He was also very kind and easy going about wearing a mask (as I asked him to) and did not wear it only over his mouth (unlike many service people in Houston who seem to believe their noses are separate from their respiratory systems). Took about ten minutes to retrieve the offending sock. Their price was the same as other places I checked with and Mr. Appliance came out quickly. Easy to schedule. Good customer service. Good communication. Now to petition whoever it is that designs washers to fix this ridiculous problem (and the gentleman who retrieved my sock actually found a half dozen items in there, most of them from the house's previous owners). If you've always wondered about the mystery of where the socks go, I think I have the answer. 😑

Prompt service. Fair pricing. Fixed a number of appliances. Would call Tracy again.

technician was thorough, knowledgeable, and determined to see the problem through to the end and even tested to make sure the new part was working correctly.

I was texted the day before to confirm my appointment. I was texted to say he was on the way and then called to say his previous appointment was canceled and he would be able to come early. Nice enough to not just show up early, but make sure it was ok.Was able to fix my refrigerator.

Great customer service and friendly, professional staff.

Repair person was very friendly and knowledgeable.

Bjourn was so professional, knowledgeable and he called me when he was on his way to be sure I was home. After he determined that my dryer needed a new heating element, he ordered the part and came out the next day to replace the part. He was able to come out to check my dryer the same day i called for service. He also drove in the pouring rain to come to my house and worked late just to be sure that was dryer was repaired before he went home for the evening. Bjourn is polite and friendly and he even wore his shoe covers in my house. Talk about customer service. He and this company get a 10 plus review from me! Thsnk you for fixing my dyer so quickly and for such great service!

This company was very professional, timely and kept me informed on arrival times and orders. Frederico repaired my dryer in short order. I was very pleased with the service i received.

Had a great experience with Mr. appliance. They showed up on time and fixed my icemaker when other repairmen didn’t know what to do. The price was reasonable and I would highly recommend their services to anyone.