What People Are Saying About Mr. Appliance of The Cumberlands

From Deborah, who handled the scheduling of appointments, to Crystal, the technician who diagnosed, explained and fixed the issue with our dishwasher, the process was very professional and accomplished efficiently. This was our second experience with Mr. Appliance and should a need for service arise in the future they will be our first call.

We have used Mr Appliance in the past! Our technician, Aaron, is the best!

Came on time when they said they would. Crystal was professional. Did a good job. We would call you again.

The technician came on time was. He very professional about his work Very nice , a very good people person. someone you did not mind being in your home Highly recommend all the people involved in getting me the help I needed

Prompt, efficient, informative, knowledgeable, thorough, and nice about says it all.

Scheduled repair very quickly! Had the dryer up and running in no time and super friendly!

Aaron always provides very good service on our appliances!!!

They did a great job. My dryer was up and working before they left. They gave me great advice concerning my appliances going forward.

Crystal is an asset to Mr Appliance. Even though the microwave was a two man job she gave it her all. She was pleasant and very careful not to damage the surrounding areas. I tried to help her but after everything was put back together the hinges were pinched and now you all have agreed to come back. Thank you.

They came out and troubleshoot our washing machine and found fill valves to be bad, ordered the parts and came back and replaced. Washer wouldn’t work, the found one of the new valves to be bad right outta the box. Reordered valves and replaced. So far washer is working great! Very easy to talk to and deal with. Took good care to make sure everything was right. Our technician was a lady named Crystal and is very good at her job!

Very efficient and knowledgeable. From the initial contact with a very pleasant woman who answers the phone to the service visits and repair, the experience was wonderful.

Aaron is a most professional and knowledgeable service repairman. The very best! Have always enjoyed dealing with this company - courtesy, efficient and reliable. Thank you

very professional and good communication

They do plenty of service work for the Rescue mission as our equipment gets heavily used. They are always timely and professional. I'm very pleased with everything.

Our technician was excellent!! He was friendly and explained the complete process from start to finish. He answered all questions. Very professional!

Our refrigerator stopped cooling so we called Mr Appliance. Aaron arrived on time, got right to work, found the problem and fixed it. One hour start to finish. Quick, professional and also just a nice person.