What People Are Saying About Mr. Appliance of Durham-Chapel Hill

After having other repair folks come out to diagnose a problem with our dishwasher (suds remaining in washer and soapy residue on dishes after the cycle is complete), we finally got Mike here. He was our second Mr. Appliance tech looking at the problem and he was very thorough in his approach to the troubleshooting. We appreciated the time and care he took to get the right answer. He seems to really care about getting things right, so that you replace what's needed rather than just hazard a guess for a part that might or might not solve the problem. We are just waiting for the replacement part quote from Mr. Appliance, but we now finally know what the issue with the washer is, and we're really appreciative about that. We recommend Mike and will definitely request his service the next time we have an appliance issue.

The technicians were excellent fixed the problem instantly that others missed will definitely call again when we need help

Great experience! Timely arrival, professional tech, and fixed the issue on the first try!

Oven repair and garbage disposal replacement both done on time and within budget. Thanks!

Awesome job, on time and to the penny

Mike did a nice job with the repair. Unfortunately, it took Two weeks to get the repair part and another two when the first one arrived broken, but it all came together in the end.

Excellent service, very polite service representative

It wasa sheer pleasure to have Mr Edward in my home fixing my refrigerator He explained to me every single detail without me even asking he was extremely thorough and checked to make sure my fridge was working properly. I am very grateful to Mr appliance and how quickly they took care of my problem. Thank you Thank you Thank you ......

Great service!

Every interaction with Mr. Appliance of Durham was fabulous! The kind people responsible for scheduling and rescheduling were actually fun to talk with! They empathized with me in ways that lightened the burden of my dishwasher struggles. Then, they sent me the name and a photo of the person who would be working in my home! That attention to detail created a sense of connection and safety that was reassuring to me. Last, but not least, Douglas, the tech who worked on my dishwasher was meticulous, careful, and kind in ways I have not experienced from contractors. Mr. Appliance of Durham is now my go-to appliance repair company. I feel lucky to have found them!

Mike was great! Very professional and pleasant to be around. Thanks so much

Our Bosch dishwasher would not complete its cycle. We were able to get an appt quickly. Eric, our technician, arrived very timely. He diagnosed the problem it was resolved within an hour.

Benjamin was great!

Amazing Workers/Communication. They definitely get the job done ‼️ HIGHLY RECOMMENDED ‼️

Good service. good results, so far. Thanks for sending Edward the refrigerator specialist! 1/30/2025 JDW