4.9/5

2011 Ratings

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Kimberly H.
Kimberly H. via Google

My gas oven was not working properly. I made an appointment and technician came out the next day. Andrew, the technician was knowledgeable and quickly diagnosed the issue. He had the parts with him and was able to fix it quickly. My whole experience with this company and with the technician was very positive. They will be the people I call the next time I need an appliance fixed.

Otto Pfefferle
Otto Pfefferle via Google

Showed up on time and took care of everything very professionally and proficiently. Thanks to Peter our fridge is working again!

Courtney Poja
Courtney Poja via Google

I had a great experience and Andrew did a great job on my oven repair.

TERRI KAVANAUGH
TERRI KAVANAUGH via Google

Peter was excellent at swiftly diagnosing snd fixing our dryer. He had the necessary parts for an on-the-spot repair and did great work. Thank you!

Matthew Nilsen
Matthew Nilsen via Google

Professional, easy to schedule, and Andrew the technician was great! If needed, we will be using Mr. Appliance again.

Response from Owner

Matthew thanks for the review. Glad that Andrew the noise issue with your LG dryer. Thanks also for the business and trusting Mr Appliance when you needed dryer repair.

Sharon Miller
Sharon Miller via Google

They ordered the part and fixed our oven door within a few days for a fair price. They were easy to work with and communicated well.

Response from Owner

Sharon thanks so much for this review. Glad our team took care of oven door problem you were having. Thanks also for the business and trusting Mr Appliance when you needed oven repair.

Matthew Anderson
Matthew Anderson via Google

Peter was great. Arrived on time and got it done quick. Many thanks!

Response from Owner

Matthew thanks for the review. Glad that Peter quickly resolved the no start issue with your Samsung dryer. Thanks also for the business and trusting Mr Appliance when you needed dryer repair.

SCOTT ELLINGSON
SCOTT ELLINGSON via Google

Prompt - polite- knowledgeable!

Response from Owner

Scott thank you for the review. We are pleased that Peter took care of the ice maker issue that you were having with your Jenn-Air refrigerator. Thanks also for the business and trusting Mr Appliance when you needed refrigerator repair.

Kaylee Walstad
Kaylee Walstad via Google

Danielle came out and it didn't take her long to figure out what was wrong, communicate it to me along with the cost and efficiently repaired it and was a pleasure to have in my house! Thanks Danielle!

Response from Owner

Kaylee Thanks for the review. We are glad that Dee resolved the poor heating issue with you Frigidaire oven. Thanks also for the business and trusting Mr Appliance when you needed oven repair.

Erik Anderson
Erik Anderson via Google

Easy scheduling and quick availability. They collected information on my appliance and were early for my appointment. The tech had the part with him and was friendly and courteous. Price was less than expected. Thank you!

Response from Owner

Erik thanks for the review. We are happy that Andrew could quickly solve the problem with your GE oven that has trouble heating up. Thanks for the business and trusting Mr Appliance when you needed a oven repair.

MARCIA JANZEN
MARCIA JANZEN via Google

I called Mr. Appliance after being treated quite rudely by another Service Repair business (did not return my call and then told me abruptly that they did not service any appliances made in the USA 😳). When contacting Mr. Appliance I was treated with efficiency and respect. They scheduled an appointment within a reasonable timeframe, and that appointment was confirmed with a four hour window via email. The evening before the appointment they confirmed a modified two-hour timeframe which freed up some time for me (so appreciated!). Andrew S. arrived on time (I had received a text that he was on his way) and he very efficiently diagnosed and fixed the problem with my 20-year-old Maytag Neptune Dryer. Neither of us could believe that he had the parts required in his truck! I was exceedingly pleased with the level of service from this establishment as well as the price. They will have all of my appliance repair business going forward.

Response from Owner

Marcia thanks so much for the great review. We are very pleased that Andrew was able to solve the noisy issue with your Maytag dryer. Thanks for the business and trusting Mr Appliance when you needed a dryer repair.

REBECCA WALLER
REBECCA WALLER via Google

Technician, Kris, was very thorough in his analysis of the problem, clear in his explanation of the problem, let me know what parts needed to be ordered and the cost for parts and repair. Friendly and on time. Excellent service!

Response from Owner

Rebecca thanks for the review. We are glad that Kris solved the no sparking issue with your Jennair range. Thanks for the business and trusting Mr Appliance when you needed a range/oven repair.

Catherine Cesnik
Catherine Cesnik via Google

Kris fixed our dryer! And gave us advice on how to keep it running well for a long time. So happy that we don’t need a new one.

Response from Owner

Catherine thanks for the review. We are happy that Kris solved the belt problem with your Maytag dryer. Thanks for the business and trusting Mr Appliance when you needed a dryer repair.

Violet Wu
Violet Wu via Google

Andrew was awesome! He was extremely polite, a quick efficient worker and explained everything to me and got my dryer fixed!!! So happy! Now I can go back to doing more laundry lol

Response from Owner

Violet thanks for the review. We happy that Andrew solved the noisy issue with your LG dryer. Thanks for the business and trusting Mr Appliance when you needed a dryer repair.

Nichole Ramalingam
Nichole Ramalingam via Google

Response from Owner

Nichole thanks for the review. We are really pleased that Andrew solved the noisy problem with your Whirlpool dryer. Thanks for the business and trusting Mr Appliance when you needed a dryer repair.

Jason Miller
Jason Miller via Google

Peter was prompt, friendly, and had the problem with our dishwasher diagnosed and repaired in no time.

Response from Owner

Jason thanks for the review. We are glad that Peter quickly fixed the no start problem with your Frigidaire dishwasher. Thanks for the business and trusting Mr Appliance when you needed a dishwasher repair.

Sam Drost
Sam Drost via Google

My tech, Pete had to deal with sewage backed up into my washing machine. He went to the laundry room, cleaned it all up, then fixed it without so much as a single comment about the horrible conditions. He was in and out in under an hour. Amazing guy.

Response from Owner

Sam thanks for the review. Yes Peter is an amazing service professional. Glad he solved that mess for you with your Whirlpool washer. Thanks for the business and trusting Mr Appliance when you needed a washer repair.

KRISTY FABEL
KRISTY FABEL via Google

They were able to schedule us quickly and showed up when they said they would. The technician was knowledgeable and explained things well. Pricing seemed fair although I don’t have experience in that area.

Response from Owner

Kristy thank you for the review. We are glad that Peter resolved the issue with your LG oven shutting down and not getting to the proper temperature. Thanks for you business and trusting Mr Appliance when you needed oven repair.

SCOTT ROSS
SCOTT ROSS via Google

Our technician was friendly and thorough! Great service.

Response from Owner

Scott thanks for the review. We are please that Andrew resolved the problem with you Kenmore dryer shutting down after a few minutes of running. Thanks for the business and trusting M Appliance when you needed dryer repair.

Heather Shafland
Heather Shafland via Google

The entire team is just great, especially Andrew! I will definitely be calling again the next time I have a problem.

Response from Owner

Heather thanks for the review. We are glad that our team and Andrew helped you resolve the issue with your LG washer that was leaking. Thanks for the business and trusting Mr Appliance when you needed washer repair.

Total number of 5 star reviews :1847

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