4.8/5

837 Ratings

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Jonathon Mason
Jonathon Mason via Google

Did a good job had the part on hand and had installed the same day

Response from Owner

We're very happy that you chose us to repair your Whirlpool range. We try and have as many common repair parts available to get our customers back up and running as quickly as possible. Thanks again for your business and please let us know if we can help again!

Karen Crooks
Karen Crooks via Google

My technician Neal was super nice, very professional and thorough. He took great pains to make sure that his repair took care of the problem I was having with my washer. I was very comfortable having him in my home (he even wore shoe covers over his boots to not dirty my floor). I would highly recommend this company to friends and family.

Response from Owner

Thank you for taking the time to leave us a review of the service provided by Neal. Neal takes great pride in diagnosing repairs needed so that he gets his customers taken care of as quickly as possible. Thanks again for the review and please let us know if we can be of service again.

Linda Heep
Linda Heep via Google

Very prompt, friendly and knowledgeable! And reasonably priced! Kevin was our technician and I would highly recommend him!!

Response from Owner

Thanks for the review and the shoutout to our tech Kevin! Kevin is a great part of our team of service professionals and we are very proud of him. Thanks again for trusting us to repair your Samsung refrigerator. Please don't hesitate to call us again if we can help with any repair needs.

Anastasia Dukhnevych
Anastasia Dukhnevych via Google

The work was done nicely and timely. Thank you

Response from Owner

It's always great to hear from our satisfied customers to ensure that we continue to deliver on our core values. Thanks again!

Jeannie Mhoon
Jeannie Mhoon via Google

A little high for retired people.

Response from Owner

We appreciate the time you took to provide a review and feedback on your service of the Whirlpool dishwasher. We understand that everyone is looking for a great value in every dollar spent on any repairs. We strive everyday to provide the experience in a timely and professional way so that every customer can feel better on any repairs that we make. We hope that you will consider us in the future for any repair needs.

Genevieve Hage
Genevieve Hage via Google

Neal was so friendly and took the time to educate me on why my washing machine was misbehaving and also showed me how I can maintain and keep it running smoothly

Response from Owner

Neal is a great part of our service professional team ready to tackle any repair needs thrown his way. He loves his customers and takes pride in not only making repairs but also providing any tips or best practices in your appliances. We appreciate your business and look forward to helping you again.

Beth Everett
Beth Everett via Google

Excellent customer service. The technicians were courteous, knowledgeable and wonderful communication skills. Diagnosed the problem with my under counter ice maker and ordered the appropriate part. Returned within the week for the repair and also secured my dishwasher which was tilting forward. Very reasonable pricing. Will definitely use again and recommend to everyone.

Response from Owner

Thank you for taking the time to leave a review and comments on your experience with your appliance repair. We strive daily to make appliance repairs as painless as possible, getting you back up and running again in as short a time as possible. Thank you again for your business, we look forward to helping you again if the need arises.

Beth Everett
Beth Everett via Google

Excellent customer service. The technicians were courteous, knowledgeable and wonderful communication skills. Diagnosed the problem with my under counter ice maker and ordered the appropriate part. Returned within the week for the repair and also secured my dishwasher which was tilting forward. Very reasonable pricing. Will definitely use again and recommend to everyone.

Ginger Nicholson
Ginger Nicholson via Google

Kevin was friendly and professional. Fixed the fridge problem. Setting up the appointment was simple. Thank you.

Response from Owner

Thank you so much for the great review and the trust you placed in us to repair your Whirlpool refrigerator. Kevin is a great member of our team of service professionals and we're very proud of him. Thank you again and please let us know if we can ever provide any future service.

Milo Jurik
Milo Jurik via Google

Repairman Zachary got to us on time, detected the problem and after ordering the part got it installed quickly.

Response from Owner

Thank you for the review and positive comments about Zachary. He is our senior service professional and takes a lot of pride in servicing his customers. We hope you give us a call if you have any future repair needs. Thanks again!

Kathy Carter
Kathy Carter via Google

I had a leak from my refrigerator that was damaging my floors. You had someone to my house within the hour to access the problem and get the water turned off. The parts and labor to do the repair was reasonable. Highly recommend!

Response from Owner

Appliance repair needs never happen as a planned event, we are so happy that we could get your water turned off to prevent any additional damage. Thank you for trusting us in making all necessary repairs, we appreciate your business.

Shem Sedrick
Shem Sedrick via Google

Response from Owner

Thanks for the review and the trust you have placed in us to making the repairs. Please call us again if we can help in any way. Thank you!

Don Woods
Don Woods via Google

Appointment scheduled & was kept informed via text every step of the way. Repairman very prompt & professional. Diagnosed problem & fixed within promised timeframe.

Response from Owner

Tank you for taking the time to leave us a review and comments on your service. Please let us know if we can help with any future appliance repair needs.

Janice Jones
Janice Jones via Google

Helpful and prompt!

Response from Owner

Thank you for trusting us in providing service on your Frigidaire refrigerator. We hope that you think of us first if you ever have any future appliance repair needs. Thanks again!

Mary Alexander
Mary Alexander via Google

The technician arrived during appointed time.He was courteous and friendly. He was able to find the problem pretty quickly. Had to go get a part and on return was able to fix the washer within 30 min.

Response from Owner

Thank you for the five star review and allowing us to repair your GE Washer. We're very happy that you were satisfied with the service professional and the repairs completed. Please let us know if we can help with any future repairs.

Valerie Willcutt
Valerie Willcutt via Google

Zachary was very professional and seemed knowledgeable. Was on time and was efficient with my time and his.

Response from Owner

Thank you very much for taking the time to leave us a great review and allowing us to repair your GE refrigerator. Zachary is a great part of our team and we're lucky to have him representing Mr Appliance of Fayetteville.

Mandi Beesler
Mandi Beesler via Google

I love supporting small businesses because they take care of their customers! Very professional and friendly and I love that they send you a picture of who is coming to your house. I will use you again and refer my friends!

Response from Owner

Thank you for the review! We're very proud to be a part of the community and provide service for all our customers on appliance repairs. It was a pleasure to help you in repairing your Frigidaire refrigerator. Please let us know if we can help with any other appliance repairs in the future.

Roger Roling
Roger Roling via Google

Technician very professional and efficient. Will call Mr Appliance again for appliance repairs.

Response from Owner

It was our pleasure to help with the repair on your Samsung dryer. Thank you for the great review and kind words. Please let us know if we can help with any future repairs.

Karla Thompson
Karla Thompson via Google

It went well.

Response from Owner

Thank you for the review and we're very happy that your experience with us went well. Please let us know if we can help with any future appliance repair needs.

Jean Finical
Jean Finical via Google

Prompt, professional great work. Will keep you in my contact for any additional appliance needs.b

Response from Owner

Thank you for allowing us to complete the repairs on your Whirlpool oven. We also appreciate you giving us the great review.

Total number of 5 star reviews :771

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