4.8/5

828 Ratings

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Beth Everett
Beth Everett via Google

Excellent customer service. The technicians were courteous, knowledgeable and wonderful communication skills. Diagnosed the problem with my under counter ice maker and ordered the appropriate part. Returned within the week for the repair and also secured my dishwasher which was tilting forward. Very reasonable pricing. Will definitely use again and recommend to everyone.

Ginger Nicholson
Ginger Nicholson via Google

Kevin was friendly and professional. Fixed the fridge problem. Setting up the appointment was simple. Thank you.

Response from Owner

Thank you so much for the great review and the trust you placed in us to repair your Whirlpool refrigerator. Kevin is a great member of our team of service professionals and we're very proud of him. Thank you again and please let us know if we can ever provide any future service.

Milo Jurik
Milo Jurik via Google

Repairman Zachary got to us on time, detected the problem and after ordering the part got it installed quickly.

Kathy Carter
Kathy Carter via Google

I had a leak from my refrigerator that was damaging my floors. You had someone to my house within the hour to access the problem and get the water turned off. The parts and labor to do the repair was reasonable. Highly recommend!

Shem Sedrick
Shem Sedrick via Google

Don Woods
Don Woods via Google

Appointment scheduled & was kept informed via text every step of the way. Repairman very prompt & professional. Diagnosed problem & fixed within promised timeframe.

Janice Jones
Janice Jones via Google

Helpful and prompt!

Response from Owner

Thank you for trusting us in providing service on your Frigidaire refrigerator. We hope that you think of us first if you ever have any future appliance repair needs. Thanks again!

Mary Alexander
Mary Alexander via Google

The technician arrived during appointed time.He was courteous and friendly. He was able to find the problem pretty quickly. Had to go get a part and on return was able to fix the washer within 30 min.

Response from Owner

Thank you for the five star review and allowing us to repair your GE Washer. We're very happy that you were satisfied with the service professional and the repairs completed. Please let us know if we can help with any future repairs.

Valerie Willcutt
Valerie Willcutt via Google

Zachary was very professional and seemed knowledgeable. Was on time and was efficient with my time and his.

Response from Owner

Thank you very much for taking the time to leave us a great review and allowing us to repair your GE refrigerator. Zachary is a great part of our team and we're lucky to have him representing Mr Appliance of Fayetteville.

Mandi Beesler
Mandi Beesler via Google

I love supporting small businesses because they take care of their customers! Very professional and friendly and I love that they send you a picture of who is coming to your house. I will use you again and refer my friends!

Response from Owner

Thank you for the review! We're very proud to be a part of the community and provide service for all our customers on appliance repairs. It was a pleasure to help you in repairing your Frigidaire refrigerator. Please let us know if we can help with any other appliance repairs in the future.

Roger Roling
Roger Roling via Google

Technician very professional and efficient. Will call Mr Appliance again for appliance repairs.

Response from Owner

It was our pleasure to help with the repair on your Samsung dryer. Thank you for the great review and kind words. Please let us know if we can help with any future repairs.

Karla Thompson
Karla Thompson via Google

It went well.

Response from Owner

Thank you for the review and we're very happy that your experience with us went well. Please let us know if we can help with any future appliance repair needs.

Jean Finical
Jean Finical via Google

Prompt, professional great work. Will keep you in my contact for any additional appliance needs.b

Response from Owner

Thank you for allowing us to complete the repairs on your Whirlpool oven. We also appreciate you giving us the great review.

Harold Wagnon
Harold Wagnon via Google

Technician was knowledgeable , professional, personable & a very good communicator

Response from Owner

Thank you for taking the time to leave us the great review. We're very proud of all our service professionals and the level of customer service they provide. Please let us know if we can be of service again.

Mollie Watkins
Mollie Watkins via Google

Kevin was awesome and was able to replace my ice maker and control board. Everything works well - awesome job!

Response from Owner

Thank you for the review and recognition of the service that Kevin provided. He is a great member of our team and we can always count on him for accurate diagnosis and repairs.

Sherrie Rodelander
Sherrie Rodelander via Google

Kevin was extremely helpful. I was able to get my fridge fixed and he assisted me in getting the parts for free from the manufacturer. He was on time, presentable and professional.

Response from Owner

Mr. Appliance thanks you for the awesome recommendation. We agree that Kevin is great! We appreciate you and your business. Have a great day!

Mary Frances Kretschmar
Mary Frances Kretschmar via Google

Very professional and concerned about my problem. Always explained everything they were doing and why.

Response from Owner

Thank you for taking the time to share your experience with us and providing feedback on the repair of your Whirlpool gas range. We are glad to hear that our team was able to provide you with professional and informative service. If you have any further questions or we can help with any additional appliance repair needs, please give us a call.

Kevin Lawrence
Kevin Lawrence via Google

The tech, I believe his name was Kevin, was here early and asked questions about our oven so that he knew what problem to look for. He was working hard on it and quickly identified that the igniter was the problem, had one on his truck and had it fixed in no time. He was very nice and fully explained what he had done.

Sue Ward
Sue Ward via Google

Kevin is definitely a very nice man who made sure my oven was working before he left. When it did not stay on after he replaced the part he continued to work on it until it was working. He did an excellent job!

Joe Washington
Joe Washington via Google

Total number of 5 star reviews :764

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