Total number of 5 star reviews :1258
A solid 5-⭐️ and here is why: I had a fantastic experience with Mr. Appliance thanks to their technician, Tim! He was incredibly friendly, professional, and clearly very knowledgeable about the repair job. From the moment he arrived, he explained everything in simple terms and made sure I understood what needed to be done. He worked efficiently, kept the area clean, and even shared a few maintenance tips to help avoid future issues. It is rare to find service that combines skill and great customer care, but Tim truly delivered both. Highly recommend Mr. Appliance especially if you get Tim as your technician!
Mike, the technician came out and explained in easy to understand terms what the issues were and he listened to what I was saying.His estimates were spot on, and his work, impeccable. I won't hesitate to call if we have any future work.
Service was prompt and professional
Outstanding Customer Service!
Our technician Mike did a great job! Arrived right on time, was patient and thoughtful with his diagnosis, sorted the problem out correctly and accurately, and made friends with the dogs along the way. Perfect!
As a Realtor I I have recommended Mr Appliance to my clients many times! They all were very satisfied! I had to call them for my personal home with an icemaker that decided to quit on me. The technician was very professional and personable! I highly recommend giving them a call! Fast service with text updates for their arrival! 5 star service!
Thank you for your kinds words. We work as a team from our energetic office staff to our fantastic technicians. We are pleased to hear that we have earned your confidence for both your clients' and your personal appliance repair needs.
The service was fast and priced reasonably. The technician was very polite and nice!!!
Glad it was an easy fix with the oven igniter. Repairman very professional!
The technician was timely, informative, and provided helpful information at the end of the appointment regarding other appliances in my house.
The gentleman was knowledgeable, professional and does excellent work. I was extremely impressed with the response of the company. Thank you.
Always a pleasure doing business with Mr appliance. We have used them before. Tim is always on time, reliable, professional and very knowledgeable. We appreciate his attention to detail and they give military discount, highly recommend.
Thank you so much for your kind words and for choosing Mr. Appliance of Fredericksburg again. We're thrilled to hear about your positive experiences with Tim and that you appreciate his punctuality, professionalism, and expertise. It's wonderful to know that our commitment to detail and support for the military community has made a difference for you. Your recommendation means a lot to us.
Thank you so much, Clifford, for taking the time to leave a 5-star review! We're thrilled your experience with Mr. Appliance of Fredericksburg was a positive one.
Timothy was professional and extremely knowledgeable. He was able to diagnose the problem quickly and efficiently. We scheduled the repair and Timothy came back, as we had to order parts. He was able to complete the job in the estimated time he provided. When dealing with the staff to schedule (with the company) they have been extremely helpful. The after hours call center team need a little work with the information they gather. To wrap it up. I would give Mr. Appliance an A+ because of the interaction with the main staff. Gorgina and Timothy definitely made this company stand out due to the interactions I had with them.
Thank you for sharing your experience with us. We're delighted to hear that Timothy's professionalism and expertise made a positive impression, and that Gorgina and the rest of our team were helpful throughout your service. We appreciate your feedback regarding the after-hours call center and will take it into consideration. Your kind words and high rating mean a lot to us, and we're grateful for your trust in our team.
I now have a new Appliance Repair show that I'm going to call for all my Appliance service needs. The Technician Tim was absolutely fantastic! I'm going to request Tim whenever the appliance service/repair needs arise. He was very friendly and super professional! It took the time to explain everything that he was doing because I can pepper folks with questions. You can tell he really, really knows his stuff! So I highly recommend Mr. Appliance of Fredericksburg! The pricing was also very fair and was in the expected range.
Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Mr. Appliance Of Fredericksburg and what we offer. Have a great day! We're here for you.
Knowledgeable repair man went out of their way to try and make it right from another person who made it wrong. Highly recommend them.
Thank you, Dennis, for your kind words and recommendation. We're delighted to hear that our technician was able to assist you and rectify the situation. Your satisfaction is very important to us.
Thank you so much, Michael, for taking the time to leave us a 5-star review! Your satisfaction is our top priority. Our team is here to help!
Total number of 5 star reviews :1258