4.9/5

2173 Ratings

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Kevin Crittenden
Kevin Crittenden via Google

Response from Owner

Thank you for the 5-star rating, Kevin! We're glad to know you had a great experience. Your support means a lot to us!

Jeff Smith
Jeff Smith via Google

Very nice and professional, did a quality job

Response from Owner

Thank you for your kind words, Jeff! We’re delighted to hear that you were satisfied with our professional service and quality work. Your support means a lot to us!

Billburger
Billburger via Google

Great service, great communication.

Response from Owner

Thank you for your kind words, Bill! We're thrilled to hear that you had a great experience with our service and communication. Your support means a lot to us!

Ginger Fetterman
Ginger Fetterman via Google

I am a first time customer of Mr Appliance. They were professional, courteous and worked quickly to fix our ice maker. Tyler was our repairman and I think he was great. Even though I had to pay for his expertise, I enjoyed him be here. I would definitely recommend this company for your needs. Thank you all so much. Oh and Melissa on the phone was so helpful to us. Thumbs up to you all.

Response from Owner

Thank you so much for your wonderful feedback, Ginger! We're delighted to hear that Tyler and Melissa provided you with exceptional service. Your satisfaction means a lot to us and we appreciate your recommendation. We look forward to assisting you again in the future!

Brittany Leigh
Brittany Leigh via Google

Ethan was super kind and knowledgeable. Got us fixed right up without hassle. Highly recommend!

Response from Owner

Thank you for your wonderful review, Brittany! We're thrilled to hear that Ethan provided you with excellent service. Your recommendation means a lot to us! We look forward to serving you again in the future.

Carla Hodge
Carla Hodge via Google

Very efficient, explained everything that was going on. Wore protective shoe gear to protect my floors. Very professional and courteous,.

Response from Owner

Thank you for your kind words, Carla! We're thrilled to hear that you found our service efficient and professional. Protecting your home is a top priority for us, and we're glad you appreciated it. We look forward to serving you again in the future!

Carlos Wilkins-Moro-Bowman
Carlos Wilkins-Moro-Bowman via Google

Had a fantastic experience with Mr. Appliance and their technician, Tyler! Our gas oven needed repairs, and from start to finish, the process was smooth and professional. Communication was excellent—from the initial contact to scheduling, text reminders, and updates along the way. Tyler was punctual, knowledgeable, and efficient, getting our oven back up and running in no time. We truly appreciate the professionalism and attention to detail. Highly recommend their services!

Response from Owner

Thank you for sharing your wonderful experience, Carlos! We're thrilled to hear that Tyler provided you with such excellent service. Your recommendation means a lot to us, and we appreciate your kind words about our professionalism and communication. If you need any further assistance in the future, please don't hesitate to reach out!

Joseph Snow
Joseph Snow via Google

Response from Owner

Thank you so much for taking the time to leave a review for Mr. Appliance of Georgetown. I'm truly sorry that the part was unavailable. We would be glad to provide you with the part number and apply the trip fee to the installation.

Barbara Escobar
Barbara Escobar via Google

My refrigerator would moan occasionally. Together Ethan, the tech and I sussed out the location to the motor area in the freezer. Sure enough, a small hose near the motor was pierced and leaking water and created an ice sculpture. He ordered the needed parts and quickly repaired the ice maker much faster than he had estimated so he reduced my bill based on the time spent. Great company!

Response from Owner

Thank you for sharing your experience, Barbara! We're delighted to hear Ethan was able to quickly identify and resolve the issue with your refrigerator. Your satisfaction is our priority, and we appreciate your kind words about our service. If you need any further assistance, feel free to reach out!

Chuck Robinson
Chuck Robinson via Google

Ethan did a great job. Very professional .

Response from Owner

Thank you for your kind words, Chuck! We're glad to hear that Ethan provided you with excellent service. We appreciate your feedback!

Karen Mcclain
Karen Mcclain via Google

Tyler was very professional and replaced the cracked glass on my Bosch Stove! He did a excellent job! Will go with Mr Appliance in Georgetown for all my repairs!

Response from Owner

Thank you for your wonderful review, Karen! We're glad to hear that Tyler provided you with professional service and did an excellent job. We appreciate your trust in Mr. Appliance of Georgetown for your future repairs!

Stephanie Kern
Stephanie Kern via Google

Repairman was very knowledgeable and professional. He searched more than one company to find the correct igniter for my stove. Mr. Appliance company sends a picture of the repairman and expected time of arrival for each visit. “Customer Service” is their middle name.

Response from Owner

Thank you for taking the time to leave such a wonderful review for Mr Appliance of Georgetown. Our goal is to try and give every customer a 5 star experience for start to finish. Things have changed in 2021 and it's become more difficult to find parts. We have expanded our part networks to other whole sellers and using ALL avenues to try and get our customers repairs done quickly. If you ever need anything just give us a call and we will help anyway we can.

Joel German
Joel German via Google

Response from Owner

Thank you for your 5-star rating, Joe! We appreciate your support and are glad to know you had a positive experience.

James Paul Switzer
James Paul Switzer via Google

Randy, done a great job getting my LG fridge back up and going.

Response from Owner

Thank you for your kind words, James! We're thrilled to hear that Randy was able to assist you with your LG fridge. Your satisfaction means a lot to us!

Anita Jennings
Anita Jennings via Google

We had a good experience with this company. The technician arrived on time; he was courteous and knowledgeable.

Response from Owner

Thank you for your wonderful review, Anita! We're glad to hear that you had a good experience and that our technician provided you with great service. Your satisfaction is our priority! We look forward to assisting you again in the future.

jwkendall1
jwkendall1 via Google

Response from Owner

Thank you for your 5-star rating! We're happy to know you had a positive experience. Your support means a lot to us!

Jeff Merlino
Jeff Merlino via Google

Response from Owner

Thank you for the 5-star rating, Jeff! We're grateful for your support and look forward to serving you again.

Regina Mccoy
Regina Mccoy via Google

The office staff was helpful and courteous. The technician was also courteous and knowledgeable.

Response from Owner

Thank you for your kind words, Regina! We're thrilled to hear that our staff and technician made a positive impression on you. Your feedback motivates us to continue providing excellent service. We look forward to assisting you again in the future!

John McConnell
John McConnell via Google

Response from Owner

Thank you for your 5-star rating, John! We appreciate your support and look forward to serving you again in the future.

Susie Longenecker
Susie Longenecker via Google

Response from Owner

Thank you for your 5-star rating, Susan! We're thrilled to have your support and look forward to serving you again in the future.

Total number of 5 star reviews :2076

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