Total number of 5 star reviews :217
Great customer service. Got the job done quick at a fair price.
Thank you, Crystal, for your kind words. We're thrilled to hear that you appreciated our customer service and found our pricing fair. It's wonderful to know that we could assist you efficiently. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service.
Professional
Thank you, Ronald, for taking the time to share your feedback. We are delighted to hear that you found our service professional. Providing top-notch service is important to us, and your kind words mean a lot.
Our 2021 GE Washer needed a new drain pump. We contacted Mr Appliance and they sent Nate out in a very timely manner. Nate was able to diagnose the problem on Fri., April 25. On Friday, May 2 the drain pump was replaced and our washer is now running perfectly. I found Nate to be helpful, knowledgeable and extremely kind. If you're in need of appliance repair, don't hesitate to contact Mr. Appliance!
Thank you so much for sharing your experience with us, Carli. We're thrilled to hear that Nate was able to assist you efficiently and that your GE Washer is back to working perfectly. Your kind words about Nate's helpfulness and expertise are greatly appreciated. We strive to provide timely and effective service, and your feedback is invaluable in helping us maintain these standards.
We were very happy with the customer service. We received frequent text updates regarding parts and deliveries as well as scheduling. The serviceman was very efficient, answered any questions we had, and finished his work quickly. He explained how to monitor the repair/replacement he made to be sure it was working as it should. Very pleased with his work. Would definitely recommend this company.
Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that you were satisfied with our customer service and communication throughout the process. We're glad our serviceman was able to efficiently address your needs and provide you with the information you needed. Your recommendation means a lot to us, and we truly appreciate your support.
Hunter was very through explaining the problem and making the repair
Thank you for sharing your experience, Rick. We're delighted to hear that Hunter provided you with a thorough explanation and effective repair. We appreciate your feedback and are proud to have team members like Hunter who contribute to our commitment to exceptional service.
Excellent experience. Company is professional and customer-service oriented. Our technician, Michael, was thoughtful and pleasant, and exceeded our expectations.
Thank you so much for your kind words, Tori. It's wonderful to hear that you had an excellent experience with us. We're thrilled that Michael was able to exceed your expectations with his thoughtful and pleasant service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service.
Hunter called in advance, was on time and diagnosed our problem and fixed it within 20 minutes. Awesome.
Thank you for sharing your positive experience, Tom. We're delighted to hear that Hunter provided timely and efficient service. Your feedback is greatly appreciated and will be shared with the team.
Had a washer leak. Mr. Appliance got someone out quickly. Had to order part, but we're given instructions on how to use the washer until part was available. Kind and informative. Will use this service again.
Thank you for taking the time to share your experience, Debra. We're delighted to hear that our team could assist you quickly and provide helpful guidance. Your kind words are much appreciated, and we're glad to know that you found our service both kind and informative. We look forward to serving you again in the future.
Mr. Appliance is the #1 business in Green Bay to get diagnostics and repairs on your appliances This was the second time Hunter has came to our home, this time for the refrigerator. His troubleshooting and problem solving abilities once again allowed us to save an appliance. Hunter is great to communicate with and goes above and beyond. He even called me the next day to see if our refrigerator was staying cold. 10/10
Thank you for your wonderful review, Matthew. We're thrilled to hear that Hunter provided you with excellent service and was able to help save your appliance once again. It's great to know that his communication and dedication made a positive impact on your experience. Your feedback is greatly appreciated, and we look forward to serving you in the future.
I was very impressed with the service. Hunter knew exactly what the problem was and made the repairs. Great job. 5 star!
Thank you so much for your kind words, Stephen. We're thrilled to hear that you were impressed with the service and that Hunter was able to quickly diagnose and resolve the issue. Your feedback is greatly appreciated, and we're delighted to have earned your 5-star rating.
We truly appreciate your feedback and are glad that Mr. Appliance Of Green Bay was able to help work through your case. We hope to work with you again; take care.
I had an ice maker that wasn’t working. From the call to Mr. Appliance for service, to Hunter who came to the house to diagnose and fix the problem, I received friendliness, a knowledgeable technician, and cleanliness after the job was completed. I highly recommend this company if you’re experiencing any appliance issues!
Thanks for the great review and kind words. I'm very glad you received excellent service and happy we were able to help.
I had Mr. Appliance come to repair the automatic icemaker in my freezer. I was sent a picture of the service professional before he arrived. Michael was very polite and got right to it. He explained things as he went along so that I understood exactly the problem and how to avoid these issues in the future. The space was cleaned before he left. I was very pleased with the service and will use them again.
Thank you for taking the time to share your positive experience with Mr. Appliance Of Green Bay. We are glad to hear that Michael provided you with excellent service and was able to efficiently repair your automatic icemaker. Our team always strives to be informative and thorough in our explanations to ensure our customers are well-informed. We look forward to serving you again in the future.
Very professional and analyzed issue quickly. Repair was taken care of and technician was pleasant and knowledgeable. A bit pricey but would rather pay a bit more for quality work and not have additional issues.
Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Mr. Appliance Of Green Bay and what we offer.
Good communication with office and I liked they sent a picture of the technician. Issue was fixed and technician left the area clean afterwards.
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. Thanks for the review.
Extremely easy process, with excellent service. Had our 4 year old washing machine quit on us, and our technician, Hunter was here the next morning. Within 30 minutes, he diagnosed the problem. Three days later, he was back with the part and had it installed and running in 15 minutes. For less than half the cost of a new washer of similar quality, we were back in business. We never had to leave the house, nor clean any sort of mess afterward. Hunter was great and I highly recommend Mr. Appliance of Green Bay!
Thanks Michael for the wonderful review of Mr. Appliance Of Green Bay. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon! Hunter is great, and I'll make sure to pass along the compliments to him.
Arrived on time and diagnosed the problem quickly. The repair was made right away at a fair price.
Thank you for taking the time to leave a review, Petaluma Rob. We are glad to hear that our technician was able to diagnose the problem quickly and make the repair at a fair price. We appreciate your feedback and are happy that we could provide you with satisfactory service.
Thank you so much for taking the time to leave us a 5-star review, F Murphy Cowles! We are thrilled to hear that you had a positive experience with our team at Mr. Appliance Of Green Bay. Your feedback is greatly appreciated and we look forward to serving you again in the future.
They came out and fixed my dishwasher in record time. We needed to have a part ordered and it was here within a week and they scheduled us right away to have the technician, Michael, come out it together. He was very kind and personable. Would definitely recommend their services.
Thanks for the kind words and 5 star review. We appreciate your business and glad you received excellent service on your dishwasher.
Arrived on time and extremely professional.
Thanks for the 5 star review. We appreciate your business and feedback.
Total number of 5 star reviews :217