4.8/5

2147 Ratings

|

Thomas Wierzba
Thomas Wierzba via Google

Response from Owner

Thank you for the 5 star review. We appreciate your business!

Karen Braxton
Karen Braxton via Google

I was very pleased with the timing of finding the problem and the professionalism of the repairman and the cost of labor & parts was better than others (Samsung) Carlos was the best he explained everything the costs I was very pleased

Response from Owner

I appreciate the positive feedback. Thank you for allowing us this opportunity!

Hidden Dragon
Hidden Dragon via Google

Eric demonstrated professionalism and a complete understanding of the problem and how to correct it. I was very pleased with his work.

Response from Owner

Thank you for reviewing us. I am pleased to hear that Eric helped you. Thank you for your business!

Hale' Jhien
Hale' Jhien via Google

My technician was Mr. Carlos if I’m not mistaken very professional very nice guy straight to the point he was very detailed what was going on with my dryer. He fixed it within 30 minutes and it works like brand new and thank you so much.!

Response from Owner

I appreciate the 5 star review. I have passed this along to Carlos and his team.

Laurie Shoaf
Laurie Shoaf via Google

We used Mr. Appliance for the first time on 2/24/25. Service from setting the appointment to completion of service was exceptional. They are very professional, caring and efficient. Communication regarding the appointment was timely and complete. I received the name and picture of the service professional before they arrived. The timeframe for the appointment was perfect. The service technician was not only professional but extremely knowledgeable and openly shared recommendations and concerns about spending money to repair aging appliances. I will DEFINITELY use them again if and when I have appliance repair needs!

Response from Owner

Thank you for sharing this positive experience. This is the type of customer satisfaction that we strive for daily. I appreciate the opportunity!

John Trull
John Trull via Google

Super pleased with Jordan from Mr Appliance. They were able to get me in the same day I called and the part we needed was available and installed the next business day. Very professional, explained things clearly and showed me the problem and showed that it was resolved after the new part was installed.

Response from Owner

I have passed this along to Jordan and the rest of the team. We appreciate you taking the time to review us. Thank you for the opportunity!

Zaru Bey
Zaru Bey via Google

Jordan was very a nice guy and efficient at his job! He let us know when he was expected to arrive and was prompt! Highly recommended!

Response from Owner

Thank you for the 5 star review. I will pass this along to Jordan and the team. It is much appreciated.

Chris Homey
Chris Homey via Google

Great experience with Mr. Appliance. Our repairman, Carlos, was fantastic--I was initially worried that he was young (we determined that my Jenn-Aire stove was about his age), but he really knew his craft and did an outstanding job. I really appreciated his willingness to think outside the box, in sourcing parts for such an older appliance, and for his dedication to keeping these older workhorses functioning. I detest the notion of "planned obsolescence" in quality appliances, and glad to find a young acolyte who shares that attitude. Will definitely use them again.

Response from Owner

Wow! I so appreciate this great review. Thank you for taking time to rate us 5 stars, and thank you for the kind words. I appreciate your business! Carlos works hard to achieve this type of customer satisfaction.

Nate lightning
Nate lightning via Google

Excellent experience! Jordon was great!

Response from Owner

I appreciate the great review. Thank you for your business!

Phil Anderson
Phil Anderson via Google

The Technician was professional, showed a genuine concern in resolving my issue. Pleasant and a job well done! Thanks!

Response from Owner

I appreciate your business. Thank you for the 5 star review. I have passed it along to Jordan and the rest of the team!

BWG
BWG via Google

I recommend using Mr Appliance of Greensboro. They arrived on time for my appointment, had a professional appearance and had the proper equipment to run diagnostics on my refrigerator. They were able to repair the issue without having to replace the expensive compressor. They saved me hundreds of dollars.

Response from Owner

Thank you for your kind words and 5-star review! We appreciate your business!

Timothy Silver
Timothy Silver via Google

Response from Owner

I appreciate the positive feedback and 5 stars. Thank you for allowing us this opportunity!

Khaalid Burgess
Khaalid Burgess via Google

Great job on dryer repair

Response from Owner

I really appreciate the positive feedback and 5 stars. I have passed this along to the team and the tech Jordan. Thank you for your business also!

Tia Sor
Tia Sor via Google

Response from Owner

Thank you for your business, and for the 5-star review!

Michael k Saleem
Michael k Saleem via Google

Response from Owner

Thank you for the 5-star review. We appreciate your business!

Rachel Schnaier
Rachel Schnaier via Google

Response from Owner

Thank you for your business! We really appreciate the 5-star review!

Gary Grose
Gary Grose via Google

Rapid response and quickly fixed the problem. They went out of the way to acquire the part needed and came back the same day.

Response from Owner

Thank you for reviewing Mr. Appliance of Greensboro. We appreciate the 5 stars, as well as your business!! I will pass along to the tech, Asis, and the team.

Caitlin Thomsen
Caitlin Thomsen via Google

Mr Appliance was able to send someone out to do the initial diagnostic the day after I originally called, and the service was completed in less than a week! The technician was communicative, friendly and so incredibly helpful when discussing different brands he would and would not recommend purchasing in the future. I would absolutely use this company again!

Response from Owner

I really appreciate your positive comments. Thank you for the 5 star review and for allowing us this opportunity!

Barbara Boyd- Bowman
Barbara Boyd- Bowman via Google

Response from Owner

Thank you for the 5-star review. We appreciate your business!

Nicole Venanzi
Nicole Venanzi via Google

Jordon was extremely helpful. He arrived on time, diagnosed the issue in minutes and had the repair complete in less than 40 minutes from arrival to departure. He explained the different options, which were readily available on his truck, and our dryer is back working!

Response from Owner

I appreciate the positive feedback and the 5 star review. I have shared this with Jordan and the team. We appreciate your business!

Total number of 5 star reviews :2013

help icon
Contact Mr. Appliance today to schedule your next service!