Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of West Central Indiana
Real Stories, Real Results
- Lora B.via Google
- Bill W.via Google
“They were really quick and George was very nice and knowledgeable!”
Owner Response:
“So glad George was able to help you out!”
- WAYNE L.via Google
“The tech was very professional and very effective at completing the the repair.”
Owner Response:
“So happy we could help! Thanks for the glowing review!”
- Jana J.via Google
Owner Response:
“Thanks for five stars! Please tell us how we earned them. ”
- Danielle K.via Google
“Tim was fantastic. The company as a whole was excellent. I scheduled my appointment through the chat online, they communicated time windows through email, calls, and text someone always answered the phone, and it was very reasonably priced. 100% recommend. Also, they send a picture of your technician for safety purposes. Which was great.”
Owner Response:
“We’re so thankful for this glowing review! I only hope we can live up to it every time. ”
- Jeffrey S.via Google
Owner Response:
“Thanks for five stars! ”
- Laura S.via Google
“Friendly, knowledgeable technician and fair price.”
Owner Response:
“Glad to hear it. Let us know anytime we can help. ”
- Vickie M.via Google
Owner Response:
“Thank you for the five stars ✨ ”
- Julianna Z.via Google
“Tim was friendly and fixed our dishwasher quickly!”
Owner Response:
“So glad we could help with your dishwasher! No fun when that’s down. ”
- jane T.via Google
“Very thorough, always polite and great details about what he has done. Only place I will call”
Owner Response:
“We’re so thankful for your loyalty!”
- Kevin B.via Google
“Fast and professional Repair, great communication”
Owner Response:
“Thanks for the feedback!”
- CJ C.via Google
“I feel very good about Tim working on my appliances. He’s been here before, likes to educate us about our appliances and their use. He’s always very professional and courteous. I recommend him to anyone.”
Owner Response:
“Glad to hear you can count on Tim and the Mr. Appliance team. Call on us wherever you need!”
- Carol C.via Google
“Fair price. Excellent service and great customer service”
Owner Response:
“Glad we could help!”
- Mike R.via Google
Owner Response:
“Thank you for five stars! ”
- Susan A.via Google
“Professional on time and polite.”
Owner Response:
“Glad to hear it! We strive to please in all situations. Thank you for the positive review. ”
- Gary O.via Google
“Tim, knew exactly what to do for the Dryer. He ordered the part and installed it within 2 days. Thanks Tim. Now my wife can get the laundry done!”
Owner Response:
“Glad Tim could get you back in the laundry business with your dryer! A two day turnover is world class!”
- Shelley C.via Google
“Very professional, arrived within the time frame, explained what needed to be done and how to avoid potential problems.”
Owner Response:
“Glad to hear we could help you with your problems. We strive for professional service every day. ”
- Charles O.via Google
“Serviceman Tim did a great job & explained everything he was doing. Got our problem fixed. Very nice serviceman.”
Owner Response:
“So glad Tim could help you out. ”
- Denise B.via Google
“Prompt call-backs and scheduling, honest and accurate repair assessments and thoughtful recommendations. Great coordination within their organization and careful record-keeping. Above all, ethical!”
Owner Response:
“Wow, I’m today’s market it is very special to be acclaimed as ethical! We are committed to integrity in all our dealings.”
- Claudia D.via Google
“The Repairman was very knowledgeable and friendly and knew what was wrong right away.”
Owner Response:
“We are committed to integrity in all our dealings. Thanks for the positive review. ”
- Sergey M.via Google
“We needed to fix a dishwasher and called Mr. Appliance. The appointment was booked quickly. We were given a 2-hour window, and they even sent us a photo of the technician. The technician showed up promptly on time. He was just superb: knowledgeable, intelligent, experienced, highly skillful, very polite, and was able to not only diagnose the problem, but also explain everything to us. He then ordered the necessary part and came over again to install it. The dishwasher now works great, and we got a 1-year warranty for this repair. The cost was very reasonable and fair. We completely trust this great technician and this company. Moreover, we went ahead with them for repair of another appliance, which would be much cheaper than buying a new unit. I highly recommend Mr. Appliance of West Central IN and Tim, the great technician.”
Owner Response:
“Wow! Thank you for that detailed positive review. We are so thankful we could serve you so well and we’ve shared this with our whole team. It really shows the value of what and. Appliance and all we do has to offer. ”
- Jerry C.via Google
“Great employee with fantastic knowledge. Would have him back anytime. Thank you”
Owner Response:
“Glad we could help!”
- Nancy N.via Google
“Extremely helpful and great to work with.”
Owner Response:
“So glad we could be of service to you!”
- Patsy L.via Google
“Very nice to work with”
Owner Response:
“It’s nice to hear that all we strive to do every day is so satisfying. Thank you for five stars!”
- Irina T.via Google
Owner Response:
“Thank you for five stars!”
- James A.via Google
“Had a few issues with scheduling and it being a weekend when tech came out. Mr Appliance did a great job fixing the scheduling and getting my mom’s fridge fixed. George the tech explained things well and price was just under what was estimated.”
Owner Response:
“Glad George could help you out with your refrigerator!”
- Suzy M.via Google
Owner Response:
“Thank you for the five stars!”
- Kathy J.via Google
“I love this company. They are helpful, prompt and always strive to fix the problem. Thank you for keeping my 1968 double ovens running!”
Owner Response:
“What an adventure. So glad we could help your unique needs!”
- MM S.via Google
“It is always a pleasure to do business with Mr. Appliance! Lisa always gets back to me in a timely manner and is so very friendly. And Tim, who performs the work at my house, is extremely competent, honest, and personable. I am a thoroughly satisfied customer!”
Owner Response:
“So glad Tim could help you out! Dryer vent cleaning is so important. We get it done!”
- Lucy M.via Google
“Very professional guys. Personable. Efficient. Knowledgeable. Outstanding”
Owner Response:
“Glad we could help! Thank you for the five stars!”
“Very efficient. Alex looked at the refrigerator thought the ice machine had froze up. He steamed it until it was thawed. 20 to 30 Minutes he was finished.”