4.9/5

1173 Ratings

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Janice Glaubinger
Janice Glaubinger via Google

My technician was very knowledgeable about my refrigerator and icemaker. I am very happy with this appliance repair company.

Janice Glaubinger
Janice Glaubinger via Google

My technician was very knowledgeable about my refrigerator and icemaker. I am very happy with this appliance repair company.

Response from Owner

Thank you for your kind words, Jan! We're glad to hear that our technician was able to assist you effectively with your refrigerator and icemaker. Your satisfaction is our priority, and we appreciate your support! Thank You! - Mr Appliance of Louisville Team

shirley davis
shirley davis via Google

Excellent service. Always pleasant workers.

Response from Owner

Thank you for your wonderful review, Shirley! We appreciate your feedback and are glad to hear that you had a positive experience with our team. Your support means a lot to us! Thank You! - Mr Appliance of Louisville Team

Kelly McMasters
Kelly McMasters via Google

Excellent service as always

Response from Owner

Thank you for your kind words, Kelly! We appreciate your continued support and are glad to hear that you’re always satisfied with our service. We look forward to serving you again! Thank You! - Mr Appliance of Louisville Team

Mike Tracy
Mike Tracy via Google

Response from Owner

Thank you for the 5-star rating, Michael! We're glad to know you had a positive experience with us. Your support means a lot to our team! Thank You! - Mr Appliance of Louisville Team

Bobby Deignan
Bobby Deignan via Google

I contacted Mr. Appliance of Louisville to repair my Whirlpool refrigerator. The website made it very easy to request an appointment date and time (the verified appointment time was confirmed the day before). Drew, the technician, was right on time and quick to troubleshoot the issue. He mentioned a couple items that might have been failing on the fridge, so he wanted to start with the least expensive fix. Thankfully, it was just the capacitor that needed replacement. Drew explained everything about the repair and how the failing piece was preventing the compressor from running. I appreciated his professionalism and transparency. I will absolutely be using Mr. Appliance of Louisville for future repair needs. Highly recommended!

Response from Owner

Thank you so much for your detailed review, Bobby! We're thrilled to hear that Drew provided you with professional and transparent service. Your recommendation means a lot to us, and we look forward to assisting you with any future repair needs. Thank You! - Mr Appliance of Louisville Team

Helene Gordon
Helene Gordon via Google

Response from Owner

Thank you for your 5-star rating, Helene! We're delighted to know that you're satisfied with our services. Your support means a lot to us! Thank You! - Mr Appliance of Louisville Team

Ryan Sissel
Ryan Sissel via Google

Response from Owner

Thank you for the 5-star rating, TIFFANY! We appreciate your support and are glad to know you had a positive experience with us. Thank You! - Mr Appliance of Louisville Team

Brian Woodring
Brian Woodring via Google

Timely, professional, and efficient.

Response from Owner

Thank you for your excellent feedback, Brian! We’re thrilled to hear that you found our service timely, professional, and efficient. Your satisfaction is our priority, and we look forward to serving you again! Thank You! - Mr Appliance of Louisville Team

Lee Greenwell
Lee Greenwell via Google

Response from Owner

Thank you for your 5-star rating, Lee! We appreciate your support and look forward to serving you again. Thank You! - Mr Appliance of Louisville Team

Debbie Sitlinger
Debbie Sitlinger via Google

Nice, efficient and knowledgeable!

Response from Owner

Thank you for your kind words, Deborah! We're thrilled to hear that you found our service nice, efficient, and knowledgeable. We appreciate your support and look forward to serving you again! Thank You! - Mr Appliance of Louisville Team

Cheri Hauber
Cheri Hauber via Google

Electrical outage caused our master board to fail. Board was rebuilt and reinstalled. Great work!

Response from Owner

Thank you for your positive feedback, Cheri! We're glad to hear that we could help with your electrical issue and get everything back up and running smoothly. Your satisfaction is our top priority! Thank You! - Mr Appliance of Louisville Team

Amber Jansen
Amber Jansen via Google

Our tech, Liam, was super helpful and respectful.

Response from Owner

Thank you for your kind words, Amber! We're thrilled to hear that Liam provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback! Thank You! - Mr Appliance of Louisville Team

Anita King
Anita King via Google

Th technician Rand was wonderful. Showed up on time, immediately found the problem and fixed it. Professional and knowledgeable.

Response from Owner

Thank you for your kind words, Anita! We're glad to hear that Rand provided you with excellent service and resolved the issue promptly. Your satisfaction is important to us, and we appreciate your feedback!

Eric Chadwick
Eric Chadwick via Google

We will definitely call Mr. Appliance of Louisville for all our refrigerator needs. It's a wonderful company--highly recommend!!!!!

Response from Owner

Thank you for the opportunity to service your Kenmore Refrigerator. It's good to hear William was able to determine where the leak was coming from and get you leak free again. If we can help in any way in the future just give us a call.

Denna Bowman
Denna Bowman via Google

Drew with Mr. Appliance did a great job repairing my dishwasher. He was very thorough, polite, and cleaned up when he finished. I highly recommend Mr. Appliance for your repairs. If I need any more repairs, I will be calling them!!

Response from Owner

Glad to hear your experience with Drew and Mr. Appliance of Louisville was a good one. I'm sure it will be good to have your Bosch dishwasher working again for the holiday rush. If we can help you in future in any way just give us a call.

Todd Shawver
Todd Shawver via Google

Response from Owner

Thank you for taking the time to leave William and Mr. Appliance of Louisville a review. I'm glad William was able to get your Maytag Washer working again as it should. If we can help in any way in the future just give us a call.

Mellany Zanetti
Mellany Zanetti via Google

I’ve used this service twice now and they are always punctual and have taken care of the issues I had thoroughly and quickly. 100% satisfied.

Response from Owner

Thank you so much for taking the time to leave us a review. I'm so glad your experience was a good one. No greater flattery than to have someone use our services more than once. If we can help you in any way in the future please just give us a call.

Ron Koff
Ron Koff via Google

Tech the BEST

Response from Owner

Thank you so much as an owner nothing we can hear better. I'm glad you had a great experience. If we can help in any way in the future just give us a call.

Debbie Fisher
Debbie Fisher via Google

I have finally found the only appliance repair company I will ever use! Drew was the poster child for what customer service looks like. He was knowledgeable, professional and personable. Our freezer leek was immediately diagnosed and repaired to our satisfaction. He came prepared to protect the work surface and our hardwood flooring, and left no mess. I can’t recommend them enough, and I hope Drew will be our technician should we need future repairs or service.

Response from Owner

That's awesome thank you so much for letting us know about your experience. Glad that drew was able to determine where the leak was coming from on your GE Refrigerator and get that fixed for you. All our techs work hard to take good care of our customers but glad you found one you're truly comfortable with. If we (or Drew) can help in any way please just let us know.

Total number of 5 star reviews :1107

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