4.8/5

1185 Ratings

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Lucy Jackson
Lucy Jackson via Google

Response from Owner

Thank you for your 5-star rating, Lucy! We appreciate your support and are glad to know you are satisfied with our services. Thank You! - Mr Appliance of Louisville Team

Laura/David Linkous
Laura/David Linkous via Google

Great service.

Response from Owner

Thank you, David! We appreciate your kind words and are thrilled to hear you had a great experience with our service. Your satisfaction is our priority! Thank You! - Mr Appliance of Louisville Team

Susan White
Susan White via Google

Prompt service and was very comfortable with the technician.

Response from Owner

Thank you for your kind words, Susan! We're glad to hear you had a comfortable experience with our technician. Your satisfaction is our priority, and we appreciate your feedback! Thank You! - Mr Appliance of Louisville Team

John Gray
John Gray via Google

The company took great care of our Milla dishwasher and kept us informed on the status the whole time.

Response from Owner

Thank you for your positive feedback, John! We're glad to hear that we took good care of your Milla dishwasher and kept you informed. Your satisfaction is our priority! Thank You! - Mr Appliance of Louisville Team

Michael Hoskins
Michael Hoskins via Google

Great people! Friendly, on time ,respectful of home, and knowledgeable and efficient. Could not ask for more!

Response from Owner

Thank you for your wonderful review, Michael! We're thrilled to hear that our team made a positive impression and provided you with excellent service. Your kind words motivate us to keep delivering the best experience possible. We appreciate your feedback! Thank You! - Mr Appliance of Louisville Team

Jennifer Rice
Jennifer Rice via Google

Rick did an amazing job with helping us with our outdoor refrigerator. We had a primary issue he took care of and then he noticed a secondary problem which he identified. Great service all the way around I love that he can take care of all my high-end appliances instead of having to call many multiple vendors to come help. Thanks, Mr. Appliance.

Response from Owner

Thank you for your wonderful review, Jennifer! We're thrilled to hear that Rick provided excellent service with your outdoor refrigerator and addressed all your appliance needs. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to assisting you with your high-end appliances in the future! Thank You! - Mr Appliance of Louisville Team

Scott Huston
Scott Huston via Google

Great customer service, Randy was extremely knowledgeable and courteous!

Response from Owner

Thank you for your wonderful review, Scott! We're thrilled to hear that you had a great experience with Randy. Your kind words about our customer service mean a lot to us! Thank You! - Mr Appliance of Louisville Team

Paul Tichenor
Paul Tichenor via Google

On time, knowledgeable, courteous, made sure we understood what the problem was and how he was going to fix it. Reasonable rates. couldn't recommend enough!

Response from Owner

Thank you for the fantastic review, Paul! We're thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us. We look forward to serving you again in the future! Thank You! - Mr Appliance of Louisville Team

Janice Glaubinger
Janice Glaubinger via Google

My technician was very knowledgeable about my refrigerator and icemaker. I am very happy with this appliance repair company.

Response from Owner

Thank you for your kind words, Jan! We're glad to hear that our technician was able to assist you effectively with your refrigerator and icemaker. Your satisfaction is our priority, and we appreciate your support! Thank You! - Mr Appliance of Louisville Team

shirley davis
shirley davis via Google

Excellent service. Always pleasant workers.

Response from Owner

Thank you for your wonderful review, Shirley! We appreciate your feedback and are glad to hear that you had a positive experience with our team. Your support means a lot to us! Thank You! - Mr Appliance of Louisville Team

Kelly McMasters
Kelly McMasters via Google

Excellent service as always

Response from Owner

Thank you for your kind words, Kelly! We appreciate your continued support and are glad to hear that you’re always satisfied with our service. We look forward to serving you again! Thank You! - Mr Appliance of Louisville Team

Mike Tracy
Mike Tracy via Google

Response from Owner

Thank you for the 5-star rating, Michael! We're glad to know you had a positive experience with us. Your support means a lot to our team! Thank You! - Mr Appliance of Louisville Team

Bobby Deignan
Bobby Deignan via Google

I contacted Mr. Appliance of Louisville to repair my Whirlpool refrigerator. The website made it very easy to request an appointment date and time (the verified appointment time was confirmed the day before). Drew, the technician, was right on time and quick to troubleshoot the issue. He mentioned a couple items that might have been failing on the fridge, so he wanted to start with the least expensive fix. Thankfully, it was just the capacitor that needed replacement. Drew explained everything about the repair and how the failing piece was preventing the compressor from running. I appreciated his professionalism and transparency. I will absolutely be using Mr. Appliance of Louisville for future repair needs. Highly recommended!

Response from Owner

Thank you so much for your detailed review, Bobby! We're thrilled to hear that Drew provided you with professional and transparent service. Your recommendation means a lot to us, and we look forward to assisting you with any future repair needs. Thank You! - Mr Appliance of Louisville Team

Helene Gordon
Helene Gordon via Google

Response from Owner

Thank you for your 5-star rating, Helene! We're delighted to know that you're satisfied with our services. Your support means a lot to us! Thank You! - Mr Appliance of Louisville Team

Ryan Sissel
Ryan Sissel via Google

Response from Owner

Thank you for the 5-star rating, TIFFANY! We appreciate your support and are glad to know you had a positive experience with us. Thank You! - Mr Appliance of Louisville Team

Brian Woodring
Brian Woodring via Google

Timely, professional, and efficient.

Response from Owner

Thank you for your excellent feedback, Brian! We’re thrilled to hear that you found our service timely, professional, and efficient. Your satisfaction is our priority, and we look forward to serving you again! Thank You! - Mr Appliance of Louisville Team

Lee Greenwell
Lee Greenwell via Google

Response from Owner

Thank you for your 5-star rating, Lee! We appreciate your support and look forward to serving you again. Thank You! - Mr Appliance of Louisville Team

Debbie Sitlinger
Debbie Sitlinger via Google

Nice, efficient and knowledgeable!

Response from Owner

Thank you for your kind words, Deborah! We're thrilled to hear that you found our service nice, efficient, and knowledgeable. We appreciate your support and look forward to serving you again! Thank You! - Mr Appliance of Louisville Team

Cheri Hauber
Cheri Hauber via Google

Electrical outage caused our master board to fail. Board was rebuilt and reinstalled. Great work!

Response from Owner

Thank you for your positive feedback, Cheri! We're glad to hear that we could help with your electrical issue and get everything back up and running smoothly. Your satisfaction is our top priority! Thank You! - Mr Appliance of Louisville Team

Amber Jansen
Amber Jansen via Google

Our tech, Liam, was super helpful and respectful.

Response from Owner

Thank you for your kind words, Amber! We're thrilled to hear that Liam provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback! Thank You! - Mr Appliance of Louisville Team

Total number of 5 star reviews :1115

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