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Total number of 5 star reviews :1622
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Mr. Appliance of Mentor
Independently Owned and Operated
Change Location
Mr. Appliance of Mentor
Independently Owned and Operated
Our Results
Jonathan came for the washe repair. As I was explaining the only other repair that was done on it years ago, he said he was the one that had made that repair-- haha coincidence! He did a great job. He was polite, though friendly. He didn't mind me looking over his shoulder and asking questions. AND he fixed the washer!!!
What a fun coincidence! 😄 Thank you for sharing your experience. We're thrilled to hear that Jonathan provided such friendly, professional service once again. 💙 It's great that he welcomed your questions and kept you informed throughout the repair. We truly appreciate your continued trust in Mr. Appliance and are so glad your washer is back up and running smoothly. 👍 If you ever need us again, we’ll be ready to help. Thanks for the awesome review! 🔧😊
Great office communication, on time, friendly, fair, respectful of our property.
Karen - Thank you for the wonderful review! 😊 We're glad to hear that you appreciated our clear communication, punctuality, and friendly service. 💙 Respecting your property and providing fair, professional service are top priorities for us. We truly value your support and look forward to helping with any future appliance needs. Thanks again for choosing Mr. Appliance! 🔧👍
Great job! Very efficient and helpful!
Thank you for the kind words! 😊 We're glad you found our service efficient and helpful. If you ever need assistance with your appliances in the future, feel free to reach out. We appreciate your support!
Great job! Very efficient and helpful!
Thank you for the kind words! 😊 We're glad you found our service efficient and helpful. If you ever need assistance with your appliances in the future, feel free to reach out. We appreciate your support!
From my first call with Bree, through completion with Jonathan, Mr. Appliance is a master class in customer service, professionalism, and skill. Bree had me scheduled the next morning after an after 4 service call. Jonathan showed up on time and took time to run all the tests and go through the surprisingly low estimate with me. He said he would be back in 2 days to fix the washer since he needed to get the parts. I received a call 2 hours later from Bree saying they were able to get the parts sooner and Jonathan could be there the next morning. He was on time, fixed everything, explained what was wrong, cleaned up, gave me tips for when I look for my next machine, and was out the door. I've already recommended Mr. Appliance to 3 friends and 2 family members. He just left 6 hours ago. Blown away by how incredible this company is.
Wow! 🌟 Thank you so much for sharing your phenomenal experience with Mr. Appliance! We’re absolutely thrilled to hear how Bree and Jonathan delivered such exceptional service—from the quick scheduling and thorough diagnostics to the efficient repair and helpful advice. It’s wonderful to know that their professionalism, skill, and dedication left such a strong impression. We truly appreciate your recommendations to friends and family—it means the world to us! 💙 Your kind words motivate our team to keep delivering top-notch service. If you ever need assistance with any appliances in the future, we’ll be ready to help. Thank you again for trusting Mr. Appliance! 🙌🔧
6 yr. Old Lg frig died so I called Mr. Appliance in Lake County. Their tech named Jonathon came the next day and diagnosed a failed compressor. Jonathon obtained the proper upgraded lg compressor for the frig and repaired it after obtaining the compressor. Jonathon had no problem fixing the frig ( quite a bit of work) in a few hours. The frig is running better than ever. I would, and will use Mr. Appliance again.
hank you for sharing your experience with Mr. Appliance! 🌟 We’re so glad to hear that Jonathan was able to quickly diagnose and repair your LG refrigerator with the upgraded compressor, getting it back to running better than ever. His skill and efficiency truly make a difference, and we’ll be sure to pass along your kind words. We appreciate your trust in us and your willingness to use our services again—it means a lot! 💙 If you ever need assistance with any other appliances, we’ll be ready to help. Thanks again for your support and recommendation! 🙌🔧
Courteous. Explained what needed to be done.
Thank you for your review! 😊 We’re glad to hear that our technician was courteous and took the time to explain everything clearly. Providing thorough and professional service is what we strive for! 💙 If you ever need assistance with any other appliances, we’re here to help. Thanks again for choosing Mr. Appliance! 🔧👍
Technician Jonathan was extremely professional and knowledgeable about the problem with our Samsung dishwasher. Easy to schedule an appointment, updated us when a delay occurred, and fixed the dishwasher on the day promised! Thoroughly recommend and will use again.
Kelly - Thank you for your wonderful feedback! We're so glad to hear that Jonathan provided professional and knowledgeable service while repairing your Samsung dishwasher. We also appreciate your patience with the delay and are happy we could get everything fixed as promised. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Thanks for choosing us!
The technician was very friendly and knowledgeable. I was so glad for the quick response and he got it fixed. It was cheaper than buying a new one. Thank you to everyone that helped us.
Loretta - Thank you for your kind words! We're so glad our technician provided friendly and knowledgeable service and that we could get your appliance fixed quickly. It’s always great to save on a replacement when a repair does the job! We appreciate your trust and are here whenever you need us. Thanks for choosing us!
When your Tech. called me I didn’t recognize his name so I let the phone ring. He called again & I picked up the phone and said, I don’t want to talk to you. He called back again and said he was from Mr. Appliance. I said why didn’t you tell me! He was a sweet heart.
Pat - Thank you for sharing your experience! We're glad to hear that our technician's persistence paid off and that he turned out to be a sweetheart! We appreciate your patience and sense of humor, and we're grateful for the opportunity to assist you. If you ever need us again, we’re just a call away—this time, hopefully with a name you recognize right away! 😊 Thanks for choosing us!
I was able to get a next day appointment for someone to look at my dryer. Fees and repair costs explained well and were reasonable. Technician (Jeffrey) explained everything and showed us the melted wire. He was very friendly and knowledgeable.
Sheri - Thank you for your feedback! We're glad we could get you a next-day appointment and that Jeffrey provided clear explanations and friendly, knowledgeable service. It's great to hear that the fees and repair costs were transparent and reasonable. We appreciate your trust and look forward to assisting you again in the future. Thanks for choosing us!
Great Job. Well done!
Vincent - Thank you! We're glad you had a great experience. If you ever need our help again, we’re here for you. Thanks for choosing us! 😊
Our technician Lloyd was determined to find an unusual problem with our refrigerator. He is knowledgeable, professional and personable. We had to wait four days for parts shipment but was scheduled next day for installation. Very happy with the whole process and will use in the future for sure.
Carolyn - Thank you for your kind words! We're delighted to hear that Lloyd's determination, knowledge, and professionalism made a positive impact on your repair experience. We appreciate your patience during the parts shipment and are glad we could schedule the installation promptly. It’s wonderful to know you’re happy with the process, and we look forward to assisting you again in the future. Thanks for choosing us!
The Technician was very knowledgeable and explained our dryer problem. It required considerable disassembly but was repaired promptly. The Technician was very professional. Highly recommended for our future service needs.
Jack - Thank you for your great feedback! We're glad to hear that our technician provided knowledgeable and professional service while efficiently repairing your dryer. We appreciate your recommendation and look forward to assisting you with any future service needs. Thanks for choosing us!
Lloyd arrived on time and thoroughly tested the dishwasher before providing the assessment. He then came back with a new part and ensured the machine worked like new.
George - Thank you for your feedback! We're glad to hear that Lloyd arrived on time, thoroughly tested your dishwasher, and got it working like new. Providing thorough and reliable service is our priority, and we appreciate you trusting us with your repair. If you ever need assistance in the future, we’re here to help. Thanks for choosing us!
This company was very professional and responsive. Robert, the technician, is the nicest, most professional and caring person I have met.
Thank you for your kind words! We're delighted to hear that you had a professional and responsive experience with our team. Robert will be thrilled to know that his professionalism and care made such a positive impression. We truly appreciate your feedback and look forward to assisting you in the future. Thanks for choosing us!
Came early found a leak in the pea-trap and fixed that too. This Disabled Veteran thanks you with all my heart.
James - Thank for the nice review, we certainly are happy we could help you. More importantly, THANK YOU for your service to our country. Please let us know if we can help you in the future.
On time, affordable and quick service.
Thank you, Katherine, for your kind words about Jeffrey and Mr. Appliance of Mentor! We're thrilled to hear that you were happy with our prompt, affordable, and quick service. We appreciate your feedback and look forward to assisting you again in the future. Thanks for choosing us!
Total number of 5 star reviews :1622
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