4.9/5

2297 Ratings

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Donna Milrany
Donna Milrany via Google

We were extremely pleased with every aspect of Mr. Appliance's approach in comparison with the high priced repair leader we have used in the past. The minimum service call was lower. They came the next morning instead of four days later. There was a two hour window, not FOUR! Vio, the technician, confirmed the evening prior and we were first on his list. He was professional and willing to answer our questions on avoiding dishwasher clogs in future! He laughed at our jokes and had the whole mess fixed in under an hour with several bits of great advice. If he is an example, we would recommend Mr Appliance highly. And PS our 10 year old Maytag is operating like new and we know what on sale / brand to seek next! It was well worth this service call.

Response from Owner

Donna, Thank you for the review. I do appreciate what you had to say. Our techs work hard to take car of our customers and your washing machines.

Joyce Ellis
Joyce Ellis via Google

Tech repaired my washer. Very nice. Mr. Appliance charges less for diagnostic visit. All local business I highly recommend!

T. H.D. (Afrikanbeauti)
T. H.D. (Afrikanbeauti) via Google

Mr Richard was on time from Boise to Moho, courteous, professional and neat. He wore shoe covers without a request. He pulled the refrigerator onto a mat and he was thorough. He updated me along the way with what steps he was taking and what he was looking for and checking. He spoke with my warranty service (which was required for service call) after his diagnosis. He emailed me an invoice promptly before leaving the property. He was a delight and I respect his expertise and his professionalism. So refreshing for how things goes these days. I would recommend him if you need help with an appliance. If I ever need help again(I hope I don't), I sure hope I can get Mr Richard from Mr Appliance.

Response from Owner

Thank you! Richard is good tech and goes out of his way to help the customers and to protect your property.

Glen Martin
Glen Martin via Google

Our 15-year old Maytag dryer drum stopped spinning. Control panel buttons all working the same. Mr. Appliance was here within 36 hours and found a thermal relay had failed. First service call in the dryer’s history and a pretty inexpensive part. Most of the bill was labor to clean lint buildup in the dryer where we couldn’t easily access it. Cost us about 1/10th of the cost of a new washer/dryer. Back in business.

Response from Owner

Glen, Thank you for taking the time to do the review it means a lot to us and to the techs. Richard does a great job of taking care of our customers. Once again, Thank you.

Linda Davis
Linda Davis via Google

Absolutely the best service ! Vio was prompt and is very Knowledgeable ! He also explained the repairs and told us the price upfront and that he would schedule the repairs and parts ( ordered ) then also told us he would need a a rack holder that he brought with him for the microwave/ oven unit as Bosch units are attached together as one unit (700 lbs ) He also analyzed our refrigerator and ordered the compressor ! As the refrigerator quit working too ! Same week ! When it rains it pours ! So glad to have Vio here ! So I didn’t need to call for one more repair !

Response from Owner

Linda, Thank you for a great review. I expect all my techs to offer a quality service. Vio does a good service.

Renae Porter
Renae Porter via Google

The gentleman looked over my machine and its connections, and then he looked and at my other appliances, just as a courtesy, and we found something was missing with my cooktop, so I ordered the part, free of charge from Bosch. Very appreciative of his knowledge and going beyond the one job he was called to do.

Response from Owner

Thank you, Renae for your review. Our job is not only to repair your appliance that you called about, but help with others if we can.

Larry Willes
Larry Willes via Google

Delbert Hiemstra
Delbert Hiemstra via Google

Vio the tech guy was very polite and professional! He explained the problem and costs with repair. He showed up when he said he would!

Response from Owner

Delbert, thank you for the review. Vio, works very hard for our customers.

Greg Johnson
Greg Johnson via Google

Figured out the problem with our dishwasher immediately and fixed it. Fast and friendly service. Vic was awesome!

Response from Owner

Greg, I will tell Vio about this review. Thank you for taking the time to do it.

Michael Morgan
Michael Morgan via Google

Very professional and efficient

Response from Owner

Mike, Thank you for the review. We take pride in our service. It means a lot to me to know that my customers are taken care of.

Samm D.
Samm D. via Google

Mr. Appliance had an easy online scheduling option, the tech (Chris) was friendly and knowledgeable. And our fridge is working again!

Response from Owner

Samm, Thank you for the review. Chris does a good job of taking care of the customer.

Gail Ikerd
Gail Ikerd via Google

Christopher was great. Knew his business to identify the problem. Ordered the part and came back to install. A fan for the lower oven . Again he knew what to do, replaced the part and we are back in business. Thank you Christopher

Response from Owner

Gail, Thank you for the kind words. Chris is a very good tech. I will be sure to tell him.

Katherine westtover
Katherine westtover via Google

Chris was awesome and professional - fixed the Bosch right up! :)

Response from Owner

Katherine, Thank you for the review. Chris is a very good tech and works hard for our customers.

artha parsons
artha parsons via Google

Mr. appliance came from Nampa to my home in Mountainhome, Idaho in just a short time looked at the freezer and determined what was wrong with it. He could not get the parts locally so he had to order them and he told me when he would be back and gave me a firm quote. I thought it was very reasonable and was happy to pay him. He was always on time and very friendly and patient. I would welcome him back anytime.

Response from Owner

Artha, Thank you. Richard takes pride in what he is doing. Thank you for the review.

eilene Lloyd
eilene Lloyd via Google

Service technician was great. Very personable and knowledgeable. Would definitely recommend them

Response from Owner

Eileen, Thank you for the review. We do have a good team.

Mike peterseen
Mike peterseen via Google

Rob Ingram
Rob Ingram via Google

The Technician who came out quickly diagnosed the problem and was able to fix it within an hour of arriving. Plus, from initial call to resolution of the problem only took 3 hours. Amazing! Thank you Vio, and thank you Mr Appliance!

Response from Owner

Thank you Rob for the review.

George Pratt
George Pratt via Google

Tamara Williams
Tamara Williams via Google

We are very happy that Richard from Mr. Appliance was able to evaluate and repair our leaky washing machine all on one day, the very next day after we called for help!

Response from Owner

Tamara, Thank you for the review. Richard is a good tech and good person.

Craig Ditch
Craig Ditch via Google

Mr Appliance’s tech, Jason, came out the same day, diagnosed the problem with our oven, ordered the part, and returned two days later to install it. The experience could not have been more pleasant!! Jason was very knowledgable and professional. I really appreciate their quick response!!

Response from Owner

Craig, Thank you for the review. Jason is one of our new members and is doing a great job.

Total number of 5 star reviews :2153

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