4.7/5

3687 Ratings

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Abrahim KONUK
Abrahim KONUK via Google

My two year old Bosch oven bake burner failed. Following the official service manual, I replaced it with a new one from Amazon (I am mechanical engineer). But timing and glow color (which indicates temperature) was not as the original. Upon recommendation from the dealer I got the oven from, I called Mr. appliance. It was extremely easy and transparent to make an appointment and get a price. A technician came on time to diagnose the problem. He ordered a genuine Bosch igniter. Few days later a second technician came and installed it. Both technicians were professional and expert on Bosch. They are obviously well trained. In addition they were extremely careful and kind. They explained what they were going to do. What they did was 100% according to the official service manual. I would call Mr. Appliance first for any appliance trouble in the future. I would highly recommend it to everyone. In the photo below I included the original and Amazon purchased igniters. They look identical. But they are not.

Margaret Giovanniello
Margaret Giovanniello via Google

I was very pleased with the service provided by Mr. Appliance. The service technician, Joe was knowledgeable & easy to talk to. I appreciated that the company confirms your appointment the day before & gives a realistic time frame for the tech's arrival. The technician also called me to let me know he was on his way. I highly recommend Mr. Appliance

Holly Georgolas
Holly Georgolas via Google

I had 2 different technicians come to take care of the issue with our dishwasher. One diagnosed the issue and ordered the new part and another came to install the new part a few days later. Both were very polite and professional. I appreciate that the company texted me exactly who was coming -with a picture- and that they called to tell me they were on the way and actually showed up when they said they would. I would absolutely use this company again. Thank you!

Response from Owner

You're welcome, Holly! We're glad our responsive communication made the difference for you and we look forward to assisting you with future appliance needs. Thank you for your review! Mr. Appliance of Middlesex and Somerset County

David Silver
David Silver via Google

Prompt arrival. Thorough job

Response from Owner

David, thank you for your feedback! We're glad we could whip your appliance back into shape, and we hope to help you again. Mr. Appliance of Middlesex and Somerset County

Kristi Gallagher
Kristi Gallagher via Google

Response from Owner

Kristi, thank you for your call! We appreciate your five-star rating of our appliance repair services. Mr. Appliance of Middlesex and Somerset County

Linda Grenis
Linda Grenis via Google

MAtt and Mr. Appliance are terrific.Very reliable, punctual and knowledgeable.

Response from Owner

Linda, thank you for your feedback! We look forward to letting Matt know how much you appreciate his help in repairing your appliance. Mr. Appliance of Middlesex and Somerset County

Eric Stern
Eric Stern via Google

Response from Owner

Thank you for your excellent rating of our appliance repair services, Eric! Mr. Appliance of Middlesex and Somerset County

Munir Cochinwala
Munir Cochinwala via Google

Technician was very knowledgeable and efficient. He also expounded the problem clearly and the solution

Response from Owner

Munir, thank you for giving us a call! We're glad our service professional clearly explained everything to you and was able to get your appliance working in no time. Mr. Appliance of Middlesex and Somerset County

Ciao Ella Jewelry
Ciao Ella Jewelry via Google

Matt was incredibly professional and highly knowledgeable. He quickly identified and resolved the issue within the first 15–20 minutes, demonstrating a clear understanding of what and where the problem might be. Most impressively, he avoided unnecessary de-installation and labor, focusing instead on efficiently solving the problem. It was clear his goal was to genuinely address the issue rather than create unnecessary challenges or inflate costs. Excellent service, great expertise, and an overall fantastic experience. I’ll definitely use this service again!

Response from Owner

Thank you for sharing your experience! We're delighted that Matt's expertise came in handy and that he provided speedy expert service to repair the appliance. We always want to ensure superior service every step of the way and are glad to hear how helpful Matt was. We'll be sure to pass your appreciation along, and we look forward to helping you again! Mr. Appliance of Middlesex and Somerset County

Tom Messina
Tom Messina via Google

David did a great job. Fixed my oven in no time flat. Highly recommended!

Response from Owner

Thank you, Tom, for the recommendation of our appliance repair services! We're glad David quickly repaired your oven to keep your home operating smoothly. We know he'll be pleased to hear he's earned your satisfaction. Mr. Appliance of Middlesex and Somerset County

Dayna Blundo-Battaglino
Dayna Blundo-Battaglino via Google

Great service! Highly recommend.

Steve Fortunato
Steve Fortunato via Google

Excellent repair experience. Clear communication, timely visits, expert assistance.

Michael Palmer
Michael Palmer via Google

Our service man from Mr appliance Brian was very professional. Diagnose the problem right away with our refrigerators and provided options and recommendations with regard to service. I hope he comes back to complete the repairs as he was extremely pleasant.

Mitchell
Mitchell via Google

Very skilled and professional repair service. Extremely satisfied with their work on my oven. Will definitely call them again when the the next appliance issue arises.

Dang Nguyen
Dang Nguyen via Google

Fast and efficient service.

Response from Owner

Dang and Kathryn, thank you for your five-star feedback! We're grateful to help you with your appliance repair needs. Mr. Appliance of Middlesex and Somerset County

Anna Marzejon
Anna Marzejon via Google

Response from Owner

Thank you, Anna. We're glad our appliance repair team was helpful! Mr. Appliance of Middlesex and Somerset County

Antoinette Mellage
Antoinette Mellage via Google

Very quick & friendly response & repair

Response from Owner

We're pleased the repair process was seamless, Donna! Thanks for trusting us with your appliance repair needs. Mr. Appliance of Middlesex and Somerset County

Nick Defilippo
Nick Defilippo via Google

This was great service. Gio was very knowledgeable and professional, would recommend this company again. He had it fixed quicker than I expected and now everything is running again great. Thank you Gio and team at Mr Appliance

Response from Owner

It was our pleasure to ensure your appliance is back in working order, Nick! Thank you for your great feedback about Gio's service. We'll be sure he knows you appreciate his service. Mr. Appliance of Middlesex and Somerset County

Steve Gillooly
Steve Gillooly via Google

On time, professional, expert, and successful - perfect job!

Response from Owner

We appreciate the kind words, Stephen! We’re glad everything went smoothly and that we could help. Thanks for trusting Mr. Appliance with your repair needs! Mr. Appliance of Middlesex and Somerset County

David Luckey
David Luckey via Google

Brian was fantastic. Very professional and prompt. Would highly recommend him.

Response from Owner

Thank you for recommending us, David! It's great to hear how helpful Brian was at getting your appliance up and running again for you. We'll be sure to pass your appreciation along! Mr. Appliance of Middlesex and Somerset County

Total number of 5 star reviews :3305

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