4.9/5

55 Ratings

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Liliana Schuller
Liliana Schuller via Google

I had water all over my kitchen floor from the our refrigerator. The job got done by the nicest worker. I don’t have his name here with me but he was super nice and quick. Thank you so much for your excellent service.

Michailah Williams
Michailah Williams via Google

Excellent experience! Super customer service. On time and efficient work. Thank you Marni and Mike for quick responses and calls when needed. It was easy to schedule with you all and I appreciate that. Thank you to the Service Techs, Dmytro, Dean and Dave.

Denise Scoppetta
Denise Scoppetta via Google

I am very pleased with the service I received from Mr. Appliance. David and Dean were my technicians and they were professional, knowledgeable, and trustworthy. They worked on both my dishwasher and my dryer. Parts needed to be ordered and they returned in a timely fashion and efficiently completed the job. I would highly recommend Mr. Appliance of Middletown and Glastonbury to anyone needing appliance repairs!

Kathleen York
Kathleen York via Google

I can’t say enough about the amazing customer service and the professionalism of this company. They diagnosed the problem and within days my refrigerator was completely fixed, they even give you a loaner fridge. Thank you again 😊 Marnie, Dean,Dave and Demetrius, you were all the best..👍🏻

Emily Wrann
Emily Wrann via Google

Two techs came out on Friday and diagnosed the issue I was having with my dryer. They came back on Monday with the necessary part and promptly fixed it. They were on time, friendly and left their work space clean. They even cleaned a filter on the hose to my washing machine so that it would run smoother even though it was above and beyond what they were here to do. Will use them again.

J. Christopher Llinas
J. Christopher Llinas via Google

Brian Hubbs
Brian Hubbs via Facebook

Scheduling my appointment was easy, the time frame or turnaround was impressive, tech was amazing, and my microwave drawer was fixed immediately!

Randy Michaelson
Randy Michaelson via Google

Prompt, efficient and effective.

Holly Moylan
Holly Moylan via Google

Wow! I called for service on my gas oven.I called at 1:45 and within an hour the techs were at my door.Dmtryo and Dean explained everything to me ,showed me what part I would need,quoted me the cost before going ahead with repair so there were no surprises .They left my kitchen just as clean as it was when they arrived. WOW ! WITHIN TWO HOURS OF CALLING FOR SERVICE MY OVEN WAS REPAIRED AND CLEAN !! HUGE THANK YOU

Brian Hubbs
Brian Hubbs via Google

A "Five Star" rating isn't enough! Every aspect of my experience was perfect!! Scheduling was super easy, the turnaround time on the appointment was very fast, and my (relatively old) microwave drawer was fixed quickly by my Service Professional Dmytro! I will absolutely use Mr. Appliance of Middletown for all my future appliance repairs and I intend to request Dmytro!!!

Danielle Bolliger
Danielle Bolliger via Google

We were very impressed with the service we received. We contacted them in the morning to have a new part installed in our washing machine. We were contacted within an hour and a service technician came that afternoon. He removed the old part, put in the new one and also checked to see if everything else looked good or if there were old parts that needed replacing. The machine is 10 years old but he said everything looked good and didn’t need anything else. We appreciated his honesty very much! The price we were charged was also reasonable and half of what another place quoted us for! We will definitely use them again if needed.

Response from Owner

Hello Ms. Bolliger! We are so glad that we could get you scheduled for that same day service for your Kenmore washing machine. We try to carry some parts on our vans, so that simple repairs can be completed in our first visit - which I am so glad was the case for your washing machine. Not only will our service professionals come to diagnose the initial problem that our customers call in for, but they will also alert you to any other issues that they find in the process. If you ever need us again, we would be very happy to assist you - whether it is with a repair, or with assisting you with regular maintenance through our Appliance Wellness Program. No matter the service, you can count on Mr. Appliance of Middletown - Glastonbury to get it Done Right.

Eric Fisk
Eric Fisk via Google

The tech Dmitri was professional and accommodating. He was most helpful and went above and beyond in his service. I would recommend his service to anyone ever. He is the best.

Response from Owner

Thank you so much for this very lovely review, Mr. Fisk. Our team strives to provide superior service on every visit. We are so happy that we could have Dmytro out to clear the obstructions in your dryer and take a thorough look over everything to make sure we identified all of the issues that we could find. Thank you so much for calling Mr. Appliance of Middletown - Glastonbury, it has been a pleasure assisting you!

Johnna Owen
Johnna Owen via Google

Dave as always was great

Response from Owner

Thank you so much for taking the time to send us such a great review, Johnna. We are so glad that you are thrilled with Dave's work. We take great pride in our service professionals, both in their quality of work, as well as their customer service. No matter what the repair is, you can count on Mr. Appliance to get it Done Right. Thank you so much for putting your trust in Mr. Appliance of Middletown - Glastonbury.

Boris Milman
Boris Milman via Google

Technician Dmytro arrived in-time, worked in very professional manner, thoroughly tested repaired appliance, cleaned workspace. We would highly recommend Mr. Appliance for our friends and neighbors.

Response from Owner

Hello Mr. Milman! Thank you so much for your fantastic review. We are so pleased that we could send Dmytro to your home for a very positive experience. We work hard to make sure we provide customers with appointment windows that work for them, and our team always works together to make sure our service professionals are on time, and that any changes are communicated well to the customer. I am so happy to hear that he left the workspace clean when he left. We appreciate you so much for sharing your experience. Thank you so much for trusting Mr. Appliance of Middletown - Glastonbury to repair your GE microwave

Melissa Dinger
Melissa Dinger via Google

The guys were courteous and prompt. Very respectful of property.

Response from Owner

Thank you so much, Ms. Dinger, for taking the time to post a review for us.  We understand how difficult it can be to have a washing machine that isn't pumping out water, and we are so glad that we could repair your washing machine, to get it back up and running as soon as possible. It is a high priority to us that we leave everyone's home in good shape during and after a repair, so we are happy to hear that this is exactly the case after your appointment. Thank you for trusting Mr. Appliance of Middletown - Glastonbury to repair your washing machine.

Kathleen Frye
Kathleen Frye via Google

We had an excellent experience with Mr. Appliance from start to finish. Our appt was set up faster than we expected and the service techs, Dave and his assistant, Dean, were terrific. They took time to really investigate the problem with our washing machine and explained what they needed to do. They cleaned our machine when they finished and left the floor of our laundry space very clean. We have a brand of washer and dryer that is complicated and challenging to work on - so we were especially appreciative of their diagnostic and repair skills. We will be calling in Mr. Appliance for any further repairs and highly recommend them.

Emily Power
Emily Power via Google

My dishwasher broke over the holidays this year and Mr. Appliance came to the rescue! Their team was prompt and efficient, I definitely recommend their service and will call on them in the future as needed. Thank you!

Craig Pernerewski
Craig Pernerewski via Google

They did a great job keeping us posted about parts they ordered arriving for our issue. They came right out when they arrived and fixed our machine.

Linda MacDowell
Linda MacDowell via Google

Dmytro was very professional, helpful, on time and courteous...will have him back again!

Response from Owner

Thank you for the very kind review of Dmytro's work, Ms. MacDowell. We love that we provide a team of service professionals who are knowledgeable, professional, courteous and trustworthy. We do our best to keep everyone on schedule, so I am so happy that was the case with your appointment. If you need us again, we would be very happy to assist you with your appliance needs, whether it be repair, or regular maintenance through our Appliance Wellness Program. Thank you so much, again, for trusting Mr. Appliance of Middletown - Glastonbury, to repair your Samsung dryer to make sure it starts heating again!

Linda Grickis
Linda Grickis via Google

Came on time excellent service. Highly recommend very very professional The technician DMYTRO was top notch!

Response from Owner

We agree about Dmytro! When you call on Mr. Appliance of Middletown - Glastonbury, you are hiring service that you can trust to bring value and attention to your home. Broken appliances can sometimes lead to water damage in the home, so we are glad that we could come out and repair your dishwasher and washer before leaking water could cause any noticeable damage. Thank you so much for taking the time to send us a glowing review, Ms. Grickis, it has been a pleasure having our team assist you and your family.

Total number of 5 star reviews :52

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