Total number of 5 star reviews :577
After a disasterous experience with Sears Home Services, Mr. Appliance came in and fixed everything. They were timely, efficient and less expensive. DO NOT USE SEARS HOME SERVICES. We will choose Mr. Appliance every single time moving forward.
Thank you so much for sharing your experience, Jodie. We're delighted to hear that our team was able to provide timely and efficient service for you. It's rewarding to know that we could assist you after your previous experience, and we truly appreciate your kind words and support.
Robert was very professional and capable. We appreciate the quick repair. I would highly recommend Mr. Appliance of Mid-Michigan.
Hello and thank you for leaving your review! Our compassionate and understanding staff here at Mr. Appliance of Mid Michigan are always here to handle logistics so you can focus on the important things. We hope you have a nice week.
I recently had the heat stop working on my dryer and because of the area I am in it is sometimes hard to find reliable repairmen. I am glad I found Mr Appliance in Mount Pleasant. They are very professional and my technician Jackson was very knowledgeable and diagnosed my issue right away. I like that they confirm your appointment via text with the name and picture of the technician. I would highly recommend Mr Appliance for any appliance repairs you may need.
That is so amazing to hear, Denise! Thank you so much for taking the time to share your feedback with our team at Mr. Appliance of Mid Michigan. It's great to know that we continue to provide our customers with everything they need. Have a great day!
Great customer service and fantastic support. Technician was able to come out same day, diagnose and fix the problem. Will be using again.
Thank you so much for your positive feedback, Taylor. We're thrilled to hear that you were pleased with our customer service and the promptness of our technician. It’s wonderful to know that we were able to quickly diagnose and fix the issue for you. We look forward to assisting you again in the future.
Robert has been excellent each time he’s been here. Through no fault of his own, he’s been here several times to diagnose and fix the problem but he has been very professional every time. 🤞🏻🤞🏻 it’s fixed now.
Thank you for sharing your experience with us. We're delighted to hear that Robert has consistently provided professional service during his visits. We appreciate your patience and understanding throughout the process. Your kind words and support mean a lot to us.
The gentleman answered my questions and was very nice and polite. When he had to add a part he up dated me on the price.
Thank you, Kelly, for sharing your experience with us. We're delighted to hear that you found our team member to be helpful and courteous, and that he kept you informed throughout the process. Your feedback is greatly appreciated and helps us maintain our commitment to excellent service.
My washer quit working and Jackson came out to evaluate it. He quickly determined the issue (lid lock malfunctioning). The part was ordered and two days later I was good to go. Jackson was pleasant and professional and the office gal was amazing!!
Thank you, Tina, for sharing your experience with us. We're delighted to hear that Jackson was able to quickly identify and address the issue with your washer and that you appreciated his professionalism and pleasant demeanor. It's also wonderful to know that our office team made a positive impression. Your feedback is greatly appreciated and encourages us to continue delivering excellent service.
Robert showed up on time, saved me some money, did an excellent job, and cleaned up after. Overall excellent job.
Thank you, Mitch, for your kind words and for sharing your positive experience with us. We are thrilled to hear that Robert provided timely and efficient service while also helping you save money. It’s great to know that his efforts in ensuring a clean workspace were appreciated. Your feedback is invaluable to us, and we're delighted that you had an excellent experience with Mr. Appliance of Mid Michigan.
Jackson was very nice. Prompt service and good communication.
We are glad to know that your everything ran smoothly with the help of the Mr. Appliance of Mid Michigan team, specifically Jackson. Thank you for your positive review, and we wish you all the best.
Very polite, professional and respectful! Willing to work with my schedule and plan in advance. I won't use anyone else.
Thank you so much for your kind words, Debbie! We're delighted to hear that you had a positive experience with our team. It's wonderful to know that our efforts to accommodate your schedule and provide professional service have made a difference for you. Your support and trust mean a lot to us, and we look forward to assisting you in the future.
Excellent response time and personable technician. Quickly diagnosed problem and repaired while clearly explaining the issue.
Thank you, Frank, for your kind words! We're thrilled to hear that you appreciated our quick response and the professionalism of our technician. It's great to know that the issue was resolved efficiently and that the explanation provided was clear. We value your feedback and look forward to serving you again in the future.
They are always prompt , reliable and friendly . They explain things . And give good advice. And trustworthy.
Thank you so much, Diane, for taking the time to share your positive experience with us. We're delighted to hear that you find our team prompt, reliable, and friendly. It's wonderful to know that our explanations and advice have been helpful to you. Your trust means a lot to us, and we look forward to continuing to meet your expectations.
Friendly answered all questions I asked.
Thank you for taking the time to share your experience, Alan. We're delighted to hear that our team was able to provide you with the information you needed in a friendly manner. Your feedback is greatly appreciated.
A very considerate and knowledgeable repairman (Jackson). My dishwasher is running like new. Thank you!!!
Thank you for your kind words, John. We're thrilled to hear that Jackson provided you with excellent service and that your dishwasher is now running like new. Your satisfaction is our top priority, and your feedback is greatly appreciated.
Fantastic customer service and repair! Highly recommended
Thank you so much, Marcus, for your kind words! We are thrilled to hear that you had a fantastic experience with our customer service and repair. Your recommendation means a lot to us and motivates our team to continue providing top-notch service.
Very professional, I would use them again. On time didn’t keep me waiting around like others.
That is so amazing to hear, John! Thank you so much for taking the time to share your feedback with our team at Mr. Appliance of Mid Michigan. It's great to know that we continue to provide our customers with everything they need. Have a great day!
Friendly, prompt and great communication!
Thank you, Bernie, for your kind words! We're thrilled to hear that you found our service friendly and prompt, and that our communication met your expectations. Your feedback is greatly appreciated and encourages us to continue providing excellent service.
Warren arrived at our house on time and got right to work. He diagnosed the problem and explained everything to us. He gave us different options. We would definitely use Angie again!
Thank you for sharing your experience, Carol. It's wonderful to hear that Warren provided you with timely and informative service, presenting you with various options. We appreciate your trust and look forward to the opportunity to assist you again in the future.
Total number of 5 star reviews :577