4.8/5

2134 Ratings

|

CrossArlingtonSafely
CrossArlingtonSafely via Google

Mohammed was wonderful. He was on time, courteous, and knowledgeable. He quickly identified the problem and fixed my fridge. I highly recommend Mohammed and Mr. Appliance!

Patty Sullivan
Patty Sullivan via Google

Despite the busy schedule for the day I called, Mr. Appliance was able to send a technician to our house to diagnosis the problem with our sub-zero refrigerator. Fearing the worst and envisioning have to replace our refrigerator which is an older model, Daniel was able to quickly determine the problem and ordered the parts for repair. He came back a week later with the parts and fixed the problem. What a relief. Daniel is very knowledgeable in his field and has a lot of experience working on sub zero refrigerators and many other brands. Great customer service!! Thank you Daniel!!

Response from Owner

Thank you for your wonderful feedback, Patricia! We're thrilled to hear that Daniel was able to diagnose and repair your refrigerator efficiently. It's great to know that his expertise made a difference in your experience. We appreciate your kind words and look forward to serving you again in the future!

Bill Heibel
Bill Heibel via Google

Response from Owner

Thank you for the 5-star rating, William! We appreciate your support and hope to continue providing you with great service.

Allan Mcartor
Allan Mcartor via Google

professional, personable

Response from Owner

Thank you for your kind words, Allan! We're delighted to hear you found our service professional and personable. Your feedback is greatly appreciated!

Jean Jennings
Jean Jennings via Google

The Service Tech Milad was friendly, professional, and very efficient….. and on time.

Response from Owner

Hi Jean, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!

MINDY STERN
MINDY STERN via Google

Response from Owner

Hi Mindy, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!

Hackett
Hackett via Google

Live their communication!

Response from Owner

Hi Hackett, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.

Kim Rendelson
Kim Rendelson via Google

It was easy to make an appointment. Technician showed up on time - he needed a part which he ordered and got us rescheduled. He was on time for that visit too and the repair was done quickly and correctly.

Response from Owner

Hi Kim, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Kendall Jennings Hayden
Kendall Jennings Hayden via Google

Muhammad was AWESOME!!! Came the next day, help with several appliances and even took time to show me how to do some things. Above and beyond!!!! Thank you!!!!

Response from Owner

Hi Kendall, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!

James Gibson
James Gibson via Google

We were thrilled with Joshua from appliance repair for his expertise, and friendly attitude. Appliance will be the first company we contact when another repair is needed.

Response from Owner

Hi James, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Larry B
Larry B via Google

Service rep was great. Showed up on time. Appointment setup easy with reminders. Excellent work!

Response from Owner

Hi Larry, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

DEBI SABA
DEBI SABA via Google

Great service, Kevin the technician was wonderful!!

Response from Owner

Hi Debi, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

Anil K Singh
Anil K Singh via Google

From start to finish, the experience was excellent. Scheduling an appointment was seamless, and they sent someone out the same day. After dealing with multiple other companies that misdiagnosed my dryer’s issue and replaced parts at random, it was refreshing to see Sam take a methodical approach. He carefully inspected everything—from the circuits to the heating elements—before recommending the most cost-effective solution. It’s been years since I’ve encountered such honest, knowledgeable, and sincere service.

Response from Owner

Hi Anil, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

Nancy Bolt
Nancy Bolt via Google

I am very pleased with the services received and have recommended this company to my neighbors. The technician, Joshua, was very knowledgeable and efficient and I would definitely ask for him next time I need service for any of my appliances.

Response from Owner

Hi Nancy, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

Tim Sharpe
Tim Sharpe via Google

Response from Owner

Hi Tim, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

G S
G S via Google

Mr Appliance technicians Kevin and Muhammad are professional and answered all of our questions. They promptly made the necessary repairs in our laundry machine and went above and beyond the job! Highly recommend them . Thank you !!

Response from Owner

Hi G, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!

Robert Stinger
Robert Stinger via Google

Response from Owner

Hi Robert, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Emily Barns
Emily Barns via Google

Response from Owner

Hi Emily, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Robert Katerberg
Robert Katerberg via Google

Great service, highly recommend

Response from Owner

Hi Robert, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!

Arlene Ferlo
Arlene Ferlo via Google

Muhammad was amazing. So professional and definitely worthy of his field. He is also very polite. I would definitely recommend him.

Response from Owner

Hi Arlene, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!

Total number of 5 star reviews :1929

help icon
Contact Mr. Appliance today to schedule your next service!