4.8/5

2155 Ratings

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Rafael Hernandez
Rafael Hernandez via Google

My repair tech, Joel, did an amazing job! My dishwasher’s drain pump had crapped out for some reason and after trying to do all at home repairs I could, I realised that the issue was inside the unit, which is outside my skill range; so I called Mr. Appliance. Joel came out and tried doing the same things I did at first, just to double check them, and once he made sure nothing else was causing this issue, he decided to test the drain pump. He decided to check a new one, in case it really did need replacing, and once he plugged the new pump in, I heard the sound of the drain for the first time in months! The only real downside was the total cost being ~$400 for the replacement pump and repair, but, considering I’ve had this dishwasher for 7 years and this was it’s first repair, I’m content with paying $400 for another 7 years of it working. Thanks Joel, and Mr.Appliance, for finally freeing me of months of being forced to hand wash a small family’s worth of dishes every night and morning!

Louise Day
Louise Day via Google

My washer was fixed in 3 days after ordering the part. Very knowledgeable. Showed up as scheduled.

Response from Owner

Thank you for the spectacular review Louise!

Tye Schriever
Tye Schriever via Google

Joel was a superstar today! Double oven that wasn’t heating up correctly. He arrived within the schedule window, quickly diagnosed the problem and had it fixed in an hour. Professional and friendly experience from setting the appointment through payment for services. Thank you!

Response from Owner

Thank you for the amazing review Tye!

Marge Brewer
Marge Brewer via Google

Response from Owner

Thank you for the 5 star rating Marge!

Kathy
Kathy via Google

Doug replaced my dishwasher control panel. He made sure to go out and find the part he didn’t have. He was back and it was fixed same day!

Response from Owner

Thank you for the amazing review Kathy!

Stan Job
Stan Job via Google

Response from Owner

Thank you for the five star rating Stan!

David Loredo
David Loredo via Google

Response from Owner

Thank you for the 5 star rating David!

Anne Christiansen
Anne Christiansen via Google

Response from Owner

Thank you for the 5 star rating Anne!

Katie Myerson
Katie Myerson via Google

The repair man did an excellent and thorough job fixing our refrigerator, dishwasher and washing machine. I highly recommend them. Scheduling was easy. He showed up on time.

Response from Owner

Thank you for the amazing review Katie!

Jeremiah Gilliam
Jeremiah Gilliam via Google

Response from Owner

Thank you for the 5 star rating Jeremiah!

Christopher Taylor
Christopher Taylor via Google

Joel showed up promptly. Figured out the issue with the dishwasher fair quickly, and fixed it. Without adding a bunch of extra unnecessary costs.

Response from Owner

Thank you for the awesome review Christopher!

Patricia Howard
Patricia Howard via Google

Service was quick, easy and the technician very clean within the work space.

Response from Owner

Thank you for the amazing review Tricia!

Kim Wodka
Kim Wodka via Google

Eric arrived early and went above and beyond to get the necessary part of a coworker’s truck to be able to complete the job same day.

Response from Owner

Thank you for the awesome review Kim!

Susan Gibbs
Susan Gibbs via Google

Eric was on time, diagnosed the problem, ordered the parts, and when the parts arrived, Eric was on site to make the repair. The repair was done in a timely manner. I'm very pleased with the entire process from the first phone call to completion.

Response from Owner

Thank you for the great review Susan!

Shannon Austin
Shannon Austin via Google

Words can explain how amazing this company is how professional their technicians are how prompt and efficient their services unfortunately we hired a company that was nowhere near the level of Mr appliance in fact we had to hire Mr appliance to come and fix what the other company ruined I am so thankful for Eric Larios The technician who came today and fixed my world. I can't thank him enough. Not only will I recommend this company to everyone I know I won't use any other company. They are The best of the best what more could you ask for.

Response from Owner

Thank you for the amazing review Shannon!

Margaret and John Porter
Margaret and John Porter via Google

Eric was on time, very friendly but professional, quickly diagnosed and resolved the problem with our dishwasher. We’re very happy with the service and highly recommend.

Response from Owner

Thank you for the wonderful review Margaret!

Judy Fouch
Judy Fouch via Google

Efficient, thorough and polite. And he fixed the issue.

Response from Owner

Thank you for the awesome review Judy!

Erin McDonnell
Erin McDonnell via Google

Well informed on schedule, courteous, got the job done with no hassles

Response from Owner

Thank you for the great review Erin!

Armanda Sweet
Armanda Sweet via Google

Micheal was on time and found the problem with our dishwasher. Very helpful.

Response from Owner

Thank you for the great review Mandy!

Vester Martin
Vester Martin via Google

Was on time and found the issue within 15 minutes. Low cost as well. Highly recommend

Response from Owner

Thank you for the awesome review Vester!

Total number of 5 star reviews :1943

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