4.9/5

1005 Ratings

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MARIAN BROOKS
MARIAN BROOKS via Google

Everything was great! Tom was very polite and even fit me in early when there was a cancelation. He knew exactly what was wrong and fixed it within minutes. I couldn't ask for a better experience. Thank you Tom. 😊 😊😊

Response from Owner

We were happy to help!

Nicole B
Nicole B via Google

Good business that knows the job when it comes to appliances & repair work! Kirk did a great job assisting us with replacing our ice maker in our fridge. Just know that it's $120 for the first appliance to be looked at & $60 for each after that. If you accept their quote and have them fix it, then that quote cost is applied to the repair cost. They're up front about this, but just an extra heads up.

Response from Owner

Thanks for trusting us with your repair!

KATHY ADKINS
KATHY ADKINS via Google

The repair guy was friendly and professional. He had to order a part so fridge not fixed yet

Response from Owner

We will take good care of you !! Thanks for trusting us with your repair and for the 5stars!!

Nathan Simpson
Nathan Simpson via Google

My washer works again no problems😁👍🏼 really appreciate the help & will definitely use again for any future problems with any of my appliances.

Response from Owner

So happy we could help! Thanks for the 5stars!

makenzie conrad
makenzie conrad via Google

Response from Owner

Thank you!!

DONNA CAIN
DONNA CAIN via Google

Very professional and new what was wrong with my dishwasher immediately.Had to order parts they came in so fast. I highly recommend this place.

Response from Owner

Thank you ma’am! We enjoyed working with you! Call anytime and thank you for telling your friends about your positive repair experience!

DEB DEGRAND
DEB DEGRAND via Google

Kirk, the technician, was very knowledgeable and courteous. My fridge had a serious issue and he was wonderful...Mr. Appliance responded within minutes of my call.

Response from Owner

Thank you ma’am!! Your 5star review is so appreciated! Have a great day!

MIKEL GRAVES
MIKEL GRAVES via Google

Kirk was my technician. He was very professional. He had my dryer up and running in no time! I highly recommend Mr. Appliance and Kirk!!

Response from Owner

We are sure proud of Kirk and appreciate you taking the time to give him a shout out! He has s one of our newest technicians and he really has a heart for taking good care of our customers. We are blessed to have him! Thanks again and call anytime!

Greg Gibson
Greg Gibson via Google

Randy, was the BEST! Very professional and thorough. I would call them again next time for appliance repairs!

Response from Owner

Thank you so much for your 5star review!

Aimee Jeffers
Aimee Jeffers via Google

The technician Kirk was very professional, kind and from the first appt called to update on when he would be arriving (they give approx 2 hour window). Within 2 weeks (could have been sooner but my schedule didn’t allow) I had my service appt, parts ordered/received and repair complete. Would recommend 100%. Great company!

Response from Owner

Aren’t you so very kind! Kirk is one of our newest team members. We are very proud of the job he is doing for our customers and your positive feedback will make his day! Thank you for taking a minute to give such a nice review. Have a great day!

Wade Coley
Wade Coley via Google

They searched for the problem, found it, and fixed it!!! Very pleased. They were kind and pleasant to have in our home.

Response from Owner

Thank you thank you! Call us anytime!

Julio Acosta
Julio Acosta via Google

Response from Owner

Thanks for the positive feedback!! Have a great day!

CHARLES DAVIS
CHARLES DAVIS via Google

Response from Owner

Thank you!! Call us anytime!

Justin Wedding
Justin Wedding via Google

Randy was fantastic!

Response from Owner

Thank you for your review! We think Randy is great too!

CAROLYN BIDWELL
CAROLYN BIDWELL via Google

Excellent customer service and Kirk Hansen was very knowledgeable and friendly.

Response from Owner

We are so happy to hear you were pleased with our service and with Kirk! He has been a wonderful addition to our team and we will pass along your 5star review! Have a great day!

DORIS SAPP
DORIS SAPP via Google

Very polite, courteous technician technician. A job well done . Thank you DS ….1-30-2025

Response from Owner

Thank you ma’am!!!

GARY SANDEFUR
GARY SANDEFUR via Google

Courteous, on time and professional

Response from Owner

Just what we love to hear!! Thank you for placing your trust in our team!

LIZA QUINLEY
LIZA QUINLEY via Google

Response from Owner

Someone asked us once if we ever get tired of a 5star…. The answer was absolutely not!!! We live every day trying to think of ways we can do provide the best experience possible. No one love to get a repair but we try to make it as painless as possible. Thanks for taking a minute out of your day to let us know you had a great experience. Have a wonderful day!

Steven causey Causey
Steven causey Causey via Google

Response from Owner

We love a 5star!! Our customers are the best!! Thanks for taking the time to let others know you had a great repair experience! Have a great day and call anytime!

STEVE SWIFT
STEVE SWIFT via Google

They showed up when they said they would be here, diagnosed the problem, ordered the part, and had our oven working again in 5 days. Very respectful and professional.

Response from Owner

Thanks Mr Swift! You were great to work with as well!

Total number of 5 star reviews :963

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