4.7/5

226 Ratings

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Edge of Old
Edge of Old via Google

Paulie O.
Paulie O. via Google

Pablo did great job for me

S LEMLEY
S LEMLEY via Google

We are very pleased with the service provided by Mr. Appliance. The response was very timely and Jim, our service provider was personable and professional. We highly recommend Mr. Appliance.

Response from Owner

Thank you for taking the time to share your positive experience with Mr. Appliance of Richmond TX. We are thrilled to hear that Jim provided you with timely and professional service. It was a pleasure serving you, and we appreciate your recommendation. - Owner (Robert)

Sarah Farrell
Sarah Farrell via Google

Great service! We will use y’all again!!

Response from Owner

Thank you so much for your kind words, Sarah! We are thrilled to hear that you were happy with our service. We look forward to working with you again in the future. - Owner (Robert)

Kaiden Brem
Kaiden Brem via Google

Response from Owner

Thank you for taking the time to leave us a 5-star review, k brem! We are thrilled to hear that you had a positive experience with Mr. Appliance of Richmond TX. If you ever need any further assistance, please don't hesitate to reach out. Thank you for choosing us for your appliance repair needs! - Owner (Robert)

Erich Landa
Erich Landa via Google

Response from Owner

Thank you, Erich, for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with Mr. Appliance of Richmond TX. We appreciate your feedback and hope to serve you again in the future. - Owner (Robert)

Nicole Marek
Nicole Marek via Google

Response from Owner

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Mr. Appliance of Richmond TX and hope to see you again take care! - Owner (Robert)

VALERIE PRATER
VALERIE PRATER via Google

Sam is awesome!!!! Took time to listen to handle our needs.

Response from Owner

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Mr. Appliance of Richmond TX. - Owner (Robert)

Wendy Ball
Wendy Ball via Google

Helpful and informative!

Response from Owner

Thank you for your kind words, Wendy! We're delighted to hear that you found our service helpful and informative. Your satisfaction is our priority! - Owner (Robert)

RUTH SHEDD
RUTH SHEDD via Google

Response from Owner

Thank you for the 5-star rating, Ruth! We're happy to know you had a great experience with us. Your support means a lot! - Owner (Robert)

Amelia Hughes
Amelia Hughes via Google

Response from Owner

Thank you for the 5-star rating, Amelia! We appreciate your support and look forward to serving you again. - Owner (Robert)

Frank Ashley IV
Frank Ashley IV via Google

Washer was leaking from the back. Quickly found the issue, ordered the part and at it installed a few days later! Even took some extra time to clean a belt that was slipping!

Response from Owner

Thank you for your kind words, Frank! We're glad we could quickly resolve the issue with your washer and provide an extra level of service. Your satisfaction means a lot to us, and we appreciate your support! - Owner (Robert)

Carrie Wilkey
Carrie Wilkey via Google

James was very professional and friendly. He followed through till the job was done. Good job!

Response from Owner

Thank you for your kind words, Carrie! We're thrilled to hear that James provided you with professional and friendly service. Your feedback motivates us to keep up the good work! - Owner (Robert)

GLENN LERICH
GLENN LERICH via Google

Easy to get an appointment and tech quickly diagnosed issue, ordered part and replaced

Response from Owner

Thank you for your positive review, Glenn! We're glad to hear that your appointment was easy and our technician was able to quickly diagnose and resolve the issue. Your satisfaction is our priority, and we look forward to serving you again in the future! - Owner (Robert)

Linda English
Linda English via Google

Mr Appliance is the best. Fast and Friendly. Always do a great job. Thank you! 😊

Response from Owner

Thank you so much for your kind words, Linda! We're thrilled to know that you had a great experience with us. Your support means a lot to our team. We look forward to serving you again! - Owner (Robert)

JOHN BURKE
JOHN BURKE via Google

Pablo was very knowledgeable about the machine and quickly repaired the machine once the parts were received. I was disappointed that the parts were not expedited by the company so that we were delayed in getting the machine repaired.

Response from Owner

Thank you for your feedback, John! We are glad to hear that Pablo was able to quickly repair your machine and showcase his knowledge. We apologize for the delay with the parts and appreciate your understanding. Your insights help us improve our services! - Owner (Robert)

Diana Bates
Diana Bates via Google

Sam and Alberto are excellent

Response from Owner

Thank you for your kind words, D Bates! We're thrilled to hear that Sam and Alberto provided excellent service. Your support means a lot to us! - Owner (Robert)

JENNIFER PARK
JENNIFER PARK via Google

James was very nice and walked me through his work and showed me what to keep an eye out for.

Response from Owner

Thank you for your kind words, Daniel! We're glad to hear that James provided you with excellent service and helpful information. Your satisfaction is our priority, and we appreciate your feedback! - Owner (Robert)

Anastasia Gregoire
Anastasia Gregoire via Google

Yay, my machine is working! Alberto and Sam, the technicians, were very professional and fast. The whole company was a pleasure to work with -I really appreciated the text messages and the picture of the technician that would be coming so that I could recognize them. Overall, I highly recommend Mr. Appliance.

Response from Owner

Thank you for your wonderful review, Anastasia! We're thrilled to hear your machine is working again and that you had a great experience with Alberto and Sam. Our team strives to provide excellent service, and your feedback means a lot to us. We appreciate your recommendations and look forward to serving you in the future! - Owner (Robert)

madi gray davis
madi gray davis via Google

Samuel was extremely helpful, his advice focused on saving us money and was to the point. He also gave very helpful tips on dishwashers outside of the service. Definitely would recommend!

Response from Owner

Thank you for your kind words, Madi! We're thrilled to hear that Samuel provided you with helpful advice and tips. Your recommendation means a lot to us! We look forward to serving you again in the future. - Owner (Robert)

Total number of 5 star reviews :205

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