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Total number of 5 star reviews :117
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Mr. Appliance of Rochester, MN
Independently Owned and Operated
Change Location
Mr. Appliance of Rochester, MN
Independently Owned and Operated
Our Results
I was very pleased with the excellent communication and timeliness that this company had. They worked around my difficult schedule and fixed my ice maker in a very quick appointment
Sharon, that's wonderful to hear! Excellent communication and timeliness can make all the difference, especially when you're juggling a busy schedule. We strive to prioritize our customer's needs and we are delighted that we got your ice maker back up and running efficiently. Thanks for sharing your positive experience!
I had a fridge stop working on me a few days before a big class and the technician was out the very next day and had it up and running and the price was great! I highly recommend!
Elin, That's fantastic to hear! It sounds like you had a really positive experience with our technician. It's such a relief when you can get a fridge fixed quickly, especially with a big event coming up. We always strive for same and next day service. We are delighted that you found the price a value? That's definitely worth recommending! Thanks for sharing your experience.
Very responsive and fixed our washer quickly. Great service!
Thank you, Kayla, for your kind words! We're delighted to hear that you found our service responsive and efficient. It's wonderful to know that you were pleased with the quick repair of your washer. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience.
Michael is very patient and cheerful and explained things well. A very nice guy. Would recommend highly.
Janie, that's so kind of you to say! It was a pleasure working with you, and we are so glad that Michael could explain things clearly. Your positive feedback is really appreciated. Thanks for the high recommendation and we look forward to working with you in the future.
Michael came out same day to fix an issue with our dryer and fixed it shortly after arriving. He also cleaned out the vent area for us. Amazing service!
That's fantastic Sam! We always try to provide same or next day service. Going the extra mile to clean out the vent area is something we pride ourselves on. Thanks so much for the amazing feedback!
We had an LG washing machine repaired. Michael was a very good worker. The parts came very fast . Michael was courteous and respectful.
It's wonderful to hear about your positive experience! Michael is a top technician and it is his pleasure to provide excellent service, and the quick parts delivery was definitely a plus. Being courteous and respectful makes all the difference too. Thanks for sharing your feedback and we look forward to providing service in the future.
Great experience! The technician came the next day after our dryer broke. The technician did a great job.
Jackie, Fantastic! We're so glad to hear you had a great experience and that we could get your dryer up and running quickly. Thanks for the positive feedback!
I am extremely happy with Mr Appliance. They responded quickly and the representative was knowledgeable, thorough and friendly. He was so helpful in moving and adjusting my refrigerator. I will definitely call them again!
Pat, That's wonderful to hear! We're so pleased that you had such a positive experience with Mr. Appliance. It's great to know that our technician was knowledgeable, thorough, and friendly, and that they were able to go the extra mile in helping you with your refrigerator. We truly appreciate your business and look forward to assisting you again in the future!
Thank you for the great review. We look forward to working with you in the future William.
Mike was great, respectful and cleaned up after himself
Mr appliance technician was very professional and detailed to do his job. He did an excellent job. Thank you, Mike!
On time. Solved the problem with our oven. Excellent service
The men were on time, efficient, polite and they cleaned up.
I used this service for my garage fridge that wasn’t cooling and for an extremely loud clothes dryer. Quick, accurate diagnosis on fridge, fixed with new compressor relay starter or some such thing. He thought dryer needed new rollers (didn’t take it all apart to diagnose). When installing the rollers he found actual problem was motor (or maybe the motor housing, don’t remember). In any case the repair price is contracted up front. So I got new rollers and the motor fix without paying extra. I thought the prices were very reasonable and it was obvious that the repair man knew exactly what he was doing.
The repair guy was very helpful
Came to do an estimate the next day, was on time. The part came in a couple of days later, came back right away. Whole time from when I called to when my dishwasher was fixed was just 3 or 4 business days total. Definitely will call them again if I have another appliance that needs fixing!!
Total number of 5 star reviews :117
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