What People Are Saying About Mr. Appliance of Rockford

I called Mr Appliance of Rockford to come out to fix my washer. They scheduked me the next day. They sent a friendly text to let me know Austin was on his way, which worked out good. Austin did a Great Job! They were so honest and they could of told us there was alot wrong and Austin let us know all that need to be done is tighten up a part and it was back working Perfect! Mr. Appliance is a Class Act and would refer them to everyone!

Prompt great service. Very courteous. It’s nice they put disposable shoe covers on so as not to track anything in. Our technician was Malone. He came to Cedar Springs to diagnose a refrigerator problem. Very professional. I believe the company’s home base is Traverse City as that was on our invoice. It appears as if they have different technicians around the State and whoever lives closer to the area of service gets assigned.

Quick service and very efficient. Knowledgeable service person and friendly visit. I got bad news about my appliance, but got good advice for replacing it.

Service tech Malone was very polite and did a good job.

Malone was a great technician. Fast, friendly, efficient and knowledgeable.

Prompt arrival and extremely knowledgeable about the problem. I was extremely happy with the end result!

Mr. Appliance was very easy to work with - from the online scheduling of an appointment, to the phone call check-ins and text reminders, to the visit from the very qualified technician! Thanks for giving me back my oven!

We're here in the widow time frame given and identified problem quickly.

Awesome customer service!

Fast, friendly, cheerful, and on time! What more could you ask?

Great experience overall. Love their done-right promise and Austin was very personable. They communicate well with notifications keeping me informed of arrival times so that I am not left wondering when they will arrive to the house.

Technician arrived on schedule and was very knowledgeable in his trade. He pinpointed the problem with our refrigerator and had it fixed within an hour. Would recommend!