4.5/5

253 Ratings

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Dan White
Dan White via Google

Service was prompt and on time, technician was great, he explained everything perfectly. He was neat and professional. A+++++

Response from Owner

Thank you for your fantastic review, Dan! We're thrilled to hear that you had a positive experience with our technician. Your feedback motivates us to continue providing excellent service. We appreciate your support! Thank you! Mr Appliance of Salem Team

Adam Schoenhardt
Adam Schoenhardt via Google

Response from Owner

Thank you for the 5-star rating, Adam! We truly appreciate your support and look forward to serving you again. Thank you! Mr Appliance of Salem Team

JENNIFER RUHL
JENNIFER RUHL via Google

Great experience in every way. Manny did excellent work, figured out the problem, got everything working again. 5 stars.

Response from Owner

William, thank you so much for the five stars! We are so happy that Manny figured out the issue with your freezer and fridge, and got it all fixed up. We appreciate your positive feedback and review. Thank you so much and please keep us in mind for any future appliance repair needs! Mr. Appliance of Salem

Rosemarie Davis
Rosemarie Davis via Google

On time, resourceful,

Response from Owner

Thank you for your positive review, Rose! We're glad to hear that you found our services on time and resourceful. Your satisfaction is important to us! Thank you! Mr Appliance of Salem Team

Jeffrey Snyder
Jeffrey Snyder via Google

Great experience

Response from Owner

Thank you for your positive feedback, Jeffrey! We're thrilled to hear you had a great experience with us. We look forward to serving you again! Thank you! Mr Appliance of Salem Team

Mark Jalbert
Mark Jalbert via Google

Valery was very efficient and knowledgeable. Very conscientious and clean up nicely.

Response from Owner

Thank you for your kind words, Mark! We're glad to hear that Valery provided efficient and knowledgeable service. We strive to maintain a clean work environment, and your feedback is greatly appreciated! Thank you! Mr Appliance of Salem Team

Glen Cole
Glen Cole via Google

Excellent service and Val the technician is AWESOME!!

Response from Owner

Thank you for your wonderful review, Glen! We're thrilled to hear you had a great experience and that Val made a positive impression. We appreciate your support! Thank you! Mr Appliance of Salem Team

John Sarni
John Sarni via Google

Very professional and knowledgeable.

Response from Owner

Thank you for your kind words, John! We're glad to hear you found our team professional and knowledgeable. Your satisfaction is our top priority! Thank you! Mr Appliance of Salem Team

Alicia Christine
Alicia Christine via Google

Very respectful and friendly.

Response from Owner

Thank you for your kind words, Alicia! We're glad to hear that you found our team respectful and friendly. Your satisfaction is our top priority! Thank you! Mr Appliance of Salem Team

Miss Fall
Miss Fall via Google

He came on time. Very professional and know what he is doing? Thank you very much for your services. We will definitely recommend you .

Response from Owner

Thank you for your kind words, Miss Fall! We're thrilled to hear that you appreciated our professionalism and punctuality. Your recommendation means a lot to us! Thank you! Mr Appliance of Salem Team

Adam Petrick
Adam Petrick via Google

I was shocked that we could get an appointment so quickly and easily, and even on a holiday. Joe was incredibly professional, and very clear with what we should expect from the service appointment. Would highly recommend Mr. Appliance.

Response from Owner

Thank you for your wonderful review, Adam! We're thrilled to hear that you had a positive experience with Joe and that we could accommodate your needs so efficiently. Your recommendation means a lot to us! We look forward to serving you again in the future. Thank you! Mr Appliance of Salem Team

Michael Banks
Michael Banks via Google

Easy to set up appointment, clear and precise communication, technician was punctual and professional

Response from Owner

Thank you for your wonderful feedback, Michael! We're delighted to hear that you had a seamless experience with us. Punctuality and professionalism are values we prioritize, and we're glad that reflected in your appointment. We appreciate your trust in us! Thank you! Mr Appliance of Salem Team

Colby Magliaro
Colby Magliaro via Google

Easy to work with, would definitely recommend.

Response from Owner

Thank you for your kind words, Colby! We're glad to hear you found it easy to work with us. Your recommendation means a lot! Thank you! Mr Appliance of Salem Team

Antonina Eramo
Antonina Eramo via Google

Experts in appliance repair. Honest recommendations as to whether or not a repair is a reasonable option.

Response from Owner

Thank you for your kind words, Antonina! We're glad to hear you found our recommendations helpful. Providing honest and expert service is our priority, and we appreciate your support! Thank you! Mr Appliance of Salem Team

Steve Fortado
Steve Fortado via Google

Mir did an excellent job. I highly recommend him for his competence, thoroughness, and skill.

Response from Owner

Thank you for your kind words, Steve! We’re thrilled to hear that Mir provided you with excellent service. Your recommendations mean a lot to us! Thank you! Mr Appliance of Salem Team

David Wilkins
David Wilkins via Google

Response from Owner

Thank you for your 5-star rating, David! We appreciate your support and look forward to serving you again. Thank you! Mr Appliance of Salem Team

Andy Bennett
Andy Bennett via Google

I was pleasantly surprised that the service request that I made could be scheduled within a day or two. I have found that to be unusual. The scheduling time window via text the day before was helpful and the technician honored that 2-hr window. The technician was patient, well informed, and very professionally mannered. Thankfully, my dryer needed no real repair and a thorough diagnostic and error codes check validated that no replacement parts or replacement of the appliance were recommended or needed. The issue was resolved and I had an action plan if the minor electrical issue re-occurred and confidence that I could correct myself. Hard to ask for anything better. I also think the visit charge rolled into parts and labor and not a standalone charge is a smart and equitable business strategy. Thanks Mr. Appliance for a successful first experience and I know who to contact with any issues int he future.

Response from Owner

Thank you for your detailed feedback, Andy! We're thrilled to hear that you had such a positive experience with our service and technician. It's great to know that we could address your needs efficiently and effectively. We appreciate your kind words and look forward to assisting you again in the future! Thank you! Mr Appliance of Salem Team

Alexander Zhitomirsky
Alexander Zhitomirsky via Google

Very good quality and fast turnaround.

Response from Owner

Thank you for the 5-star rating, Alex! We appreciate your support and are glad to serve you. Thank you! Mr Appliance of Salem Team

Donna Saber
Donna Saber via Google

The repair man that came to my house was very respectful and competent. Yes -- I would recommend this service to people I know --

Response from Owner

Thank you, Donna, for your kind words! We're glad to hear that our technician provided you with respectful and competent service. Your recommendation means a lot to us, and we appreciate your support! Thank you! Mr Appliance of Salem Team

Shannon Cudmore
Shannon Cudmore via Google

Mr. Appliance was quick to respond. They made sure that my oven part was in early and gave me the opportunity to cook Thanksgiving dinner. Thank you

Response from Owner

Thank you for your wonderful review, Shannon! We're delighted to hear that we could help you in time for Thanksgiving dinner. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future! Thank you! Mr Appliance of Salem Team

Total number of 5 star reviews :205

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