Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Savannah
Real Stories, Real Results
- Drayton S.via Google
- Meagan T.via Google
“Brian came and serviced our dryer that was having some issues. He was incredible! Extremely knowledgeable and efficient, you could tell he really loves his job and the work he does. He was great at explaining not only the issue, but ways to fix it in the future and things to prevent issues from happening. If we ever have another problem with an appliance we know who to call! Thanks Brian!!!”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that Brian provided such exceptional service and that he took the time to explain everything thoroughly. It's great to know that you feel confident in reaching out to us for future appliance issues. We appreciate your support and look forward to helping you again! Thank You!”
- Kim O.via Google
“I can't say enough good things about this company. First, they fit us in because they had a cancelation. Then Colby, our technician was great. He fixed up our old machine and was super friendly, too. We thought we might need to take care of another problem and made another appointment. But the problem was completely resolved by the first visit. So when I canceled the 2nd service the company was gracious and so kind! I hope I don't have any more problems but if I do, I would certainly call them again.”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that Colby provided such great service and was able to resolve your issue promptly. It’s always our goal to accommodate our customers' needs, and we're glad we could fit you in. Your satisfaction means a lot to us, and we appreciate your trust in our company. We look forward to serving you again if you ever need us in the future! Thank You!”
- Even E.via Google
“Colby was incredibly polite. Everything was very fast and efficient.”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that Colby provided you with polite and efficient service. We strive to deliver a great experience, and it's wonderful to know we met your expectations. Your support means a lot to us! Thank You!”
- Melissa W.via Google
“Brain was wonderful.”
Owner Response:
“Thank you for your fantastic feedback, Melissa! We're thrilled to hear that Brian made such a positive impression. Your satisfaction is our priority, and we look forward to seeing you again soon! Thank You!”
- Kelly W.via Google
“Excellent service on our dryer from Mr. Brian Winn who was professional, fast, and knowledgeable. Thanks!”
Owner Response:
“Thank you for your kind words! We're thrilled to hear that Mr. Brian Winn provided you with excellent service. Your satisfaction is our priority, and we'll make sure to pass along your appreciation to him. We look forward to serving you again in the future! Thank You!”
- Susan H.via Google
“The techs that diagnosed my refrigerator/freezer problem & subsequently fixed it were very knowledgeable & professional. They worked efficiently & left everything neat & tidy.”
Owner Response:
“Thank you for your wonderful feedback, Susan! We’re thrilled to hear that our technicians provided you with knowledgeable and professional service. It’s great to know that they were efficient and left your space neat. We appreciate your support and hope you enjoy your fully functioning refrigerator/freezer! Thank You!”
- Marsha S.via Facebook
“Great service, on-time, neat, very knowledgeable! Brian was great, a true professional!”
- Stephanie B.via Google
“Brian has always been our go to and he’s great! He’s so knowledgeable and will get anything you need fixed and fast. You can trust that he’s going to get to the root of the problem. 10/10 recommend!”
Owner Response:
“Thank you so much for your fantastic review! We’re thrilled to hear that Brian has consistently provided you with excellent service and expertise. Your recommendation means a lot to us, and we’re glad to know we can count on your support. We look forward to serving you again in the future! Thank You!”
- Barbara S.via Google
“Brian Winn did an excellent job determining the cause of our dryer noise and repaired it in a timely fashion. Mr. Appliance is a very organized business with outstanding communication and attention to customer needs. Brian is a very knowledgeable repairman who can work on a number of appliance brands. We will definitely use him for future maintenance and repairs.”
Owner Response:
“Thank you for your fantastic feedback, Barbara! We're thrilled to hear that Brian was able to quickly diagnose and repair your dryer, and that you appreciated our communication and organization. It's great to know that you'll be considering us for future maintenance and repairs. We look forward to serving you again! Thank You!”
- Marsha S.via Google
“Brian was very careful with our appliance, on time, thorough, neat. Wonderful repair experience!”
Owner Response:
“Thank you for your fantastic review, Marsha! We're thrilled to hear that Brian provided you with a wonderful repair experience. His attention to detail and professionalism are something we truly value. We appreciate your feedback and look forward to serving you again in the future! Thank You!”
- Kimberly R.via Google
Owner Response:
“Thank you for your wonderful rating! We're thrilled to see you enjoyed your experience. Your support means a lot to us, and we look forward to serving you again soon. Thank You!”
- Iris W.via Google
“Our technician, Mr. Colby, was very knowledgeable, polite, and efficient. I am a first time customer and I would recommend this business to everyone. I will definitely use them again and again. Thans you, Iris Wilson”
Owner Response:
“Thank you for your wonderful feedback, Iris! We're delighted to hear that Mr. Colby provided you with excellent service. We look forward to serving you again in the future. Your recommendation means a lot to us! Thank You!”
- Chris G.via Google
Owner Response:
“Thank you for your 5-star rating! We appreciate your support and look forward to serving you again. Thank You!”
- Haskell S.via Google
“Mr. Winn was spot on excellent repair technician. He was very knowledgeable and friendly. If needed again I surely asked for him.”
Owner Response:
“Thank you for your kind words about Mr. Winn! We're thrilled to hear that you had such a positive experience with him as your repair technician. Your feedback motivates us to maintain our high standards of service. We look forward to assisting you again in the future! Thank You!”
- Jacque R.via Google
“Colby arrived early and diagnosed the issue with my dishwasher within five minutes. He completed the work promptly; and he was knowledgeable, friendly and professional.”
Owner Response:
“Thank you for your fantastic feedback! We're thrilled to hear that Colby provided prompt and professional service with your dishwasher. Your satisfaction is our priority, and we appreciate your kind words about his expertise and approach. If you need any further assistance, don't hesitate to reach out. Thank You!”
- ODyne L.via Google
“Brian came the first time to diagnose my refrigerator and told me what was wrong. They ordered the parts, after a couple weeks, he was the one who came back to finish the job. He was professional, knowledgeable and patient. He answered all my questions that was very helpful to me. I would recommend Mr appliance 100 and especially Brian to anyone.”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that Brian provided you with professional and knowledgeable service during your refrigerator repair. It's great to know he was able to answer all your questions and make the process smooth for you. Your recommendation means a lot to us, and we'll be sure to pass along your praise to Brian. We look forward to assisting you again in the future! Thank You!”
- Jane B.via Google
“Very prompt and knowledgeable!”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that you found our service prompt and knowledgeable. Your satisfaction is our priority, and we look forward to serving you again in the future. Thank You!”
- Phillip W.via Google
“Very professional and very knowledgeable. Definitely would recommend them.”
Owner Response:
“Thank you for your kind words and recommendation! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we appreciate your support. Thank You!”
- Todd G.via Google
- Wilbur M.via Google
“Very courteous, prompt with repairs and the Repairman was very cordial.”
- Simone B.via Google
“Excellent timely service. Courteous and considerate staff. Thank you for an exceptional experience Brian. Keep up the good work guys.”
- D F.via Google
“Mr. Appliance serviced my dad's 20+ year old refrigerator. Moha was excellent! He was professional and knowledgeable. My dad's refrigerator is back in business at a reasonable price. Much cheaper than buying a new one. We will continue to use this company.”
- Michael B.via Google
“Brian was so professional. He introduced himself and was very prompt.”
- Annett C.via Google
“Reasonable prices, used them twice and both times (once for a washer, 2nd for the dryer. He was professional and found the issues quickly”
- Hundred G.via Google
“Definitely suggest using these techs. No problems, great service, and a painless solution for my stove not working. My tech, Brian, was courteous, knowledgeable, and a pleasure to have in my home. Great company to use!”
- lashonda B.via Google
- Marilyn H.via Google
- John M.via Google
“Brian did a great job. He was very thorough. He explained the damage that occurred to the electronics in our oven and the process of replacing it. I ask a lot of questions. He’s patient, good natured, and quick too. Glad he got our oven working again!”
- Diane G.via Google
“Technician was very knowledgeable and thorough. Price of parts was high, but working well.”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that our technician provided knowledgeable and thorough service. We strive to offer high-quality parts, and we appreciate your understanding regarding their pricing. If you need any further assistance, please don't hesitate to reach out. Thank You!”