4.9/5

65 Ratings

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Sue eckert
Sue eckert via Google

Awesome experience and communication!

CYNDIE TAYLOR
CYNDIE TAYLOR via Google

Response from Owner

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Mr. Appliance of St. Augustine. Your satisfaction is our top priority, and we're delighted to know that our service met your expectations.

Bruce Flickinger
Bruce Flickinger via Google

Benji is an excellent technician, friendly, explained the problem with our dryer and what was needed to fix it. We recommend him.b

Response from Owner

Thank you for your kind words about Benji. We're thrilled to hear that he provided you with friendly and informative service. Your recommendation means a lot to us, and we're glad to have been able to assist you with your dryer.

Janice Sims
Janice Sims via Google

Great company for appliance repairs.

Timothy Taylor
Timothy Taylor via Google

We couldn’t be happier. When our ice maker quit working Mr appliance sent a technician, Benji, out the next day. They were very prompt and had us back in ice. Thank you!

Response from Owner

Thank you so much for your kind words, Tim. We're thrilled to hear that Benji was able to assist promptly and get your ice maker back in working order. We appreciate your feedback and are glad we could help.

Elizabeth Bevans
Elizabeth Bevans via Google

Exceptional response and service from Mr. Appliance. I'd been without a full-size refrigerator for one month. I called Mr. Appliance, they scheduled next day service. Mike was at my address today, diagnosed my refrigerator issue and provided a temporary solution while he orders the part needed. This after a month with Sears Home Service misdiagnosing and not resolving the issue. Thank you Mike, and way to go Mr. Appliance and Mike.

Response from Owner

Thank you so much for sharing your experience, Elizabeth. We're delighted to hear that Mike was able to assist you promptly and provide a temporary solution for your refrigerator. We understand how challenging it can be to go without such an essential appliance for an extended period, and we're glad we could help. Your kind words about our service mean a lot to us and will be shared with Mike and the entire team.

Lu Ann Bumgardner
Lu Ann Bumgardner via Google

Mike was very professional. He explained what was going on with our refrigerator as he was diagnosing the issue.

Response from Owner

Thank you, Lu Anne, for your kind words about your experience with Mike. We’re delighted to hear that his professionalism and clear explanations made a positive impression during the service. Your feedback is greatly appreciated.

Linda Woodson
Linda Woodson via Google

The repairman, Mike, was on time, efficient, skilled, and patiently answered and explained questions/concerns that I had. I highly recommend him. We are very satisfied customers!

Response from Owner

Thank you, Linda, for sharing your positive experience with Mike. It's wonderful to hear that his punctuality, efficiency, and expertise made a great impression. We are thrilled to know that you are satisfied with the service and appreciate your recommendation.

Linda McClelland
Linda McClelland via Google

On time and fixed it

Response from Owner

Thank you, Linda, for taking the time to share your experience. We're delighted to hear that our team arrived on time and was able to address the issue effectively. Your satisfaction is important to us, and we appreciate your feedback.

Charles Cauthen
Charles Cauthen via Google

Response from Owner

Thank you so much, George, for the 5-star review! We're thrilled to hear that you had a positive experience with Mr. Appliance of St. Augustine. It's always our goal to provide excellent service, and it’s wonderful to know that we met your expectations.

Debbie Honnen
Debbie Honnen via Google

Scheduling was very easy. Mike arrived on time and was very courteous. He diagnosed the problem with the broiler and refrigerator and offered me options.

Response from Owner

Thank you for taking the time to share your experience, Debbie. We're delighted to hear that scheduling was smooth and that Mike impressed you with his punctuality and courteous service. It's great to know he was able to diagnose the issues and provide you with options. Your feedback is greatly appreciated.

Chris Nieminski
Chris Nieminski via Google

Amazing service!!! Prompt, knowledgeable, helpful! Chad was awesome!

Response from Owner

Thank you so much, Chris, for your wonderful feedback! We're delighted to hear that you had an amazing experience with our service and that Chad was able to assist you effectively. We look forward to being of service to you in the future.

Chris Micham
Chris Micham via Google

Benji did a great job. Cleaned up very well and was very personable

Response from Owner

Thank you, Andrew, for taking the time to share your positive experience with Benji. We're thrilled to hear that you appreciated his attention to detail and friendly demeanor. Your feedback is greatly valued and will be shared with the team.

Barbara Kuntz
Barbara Kuntz via Google

The 2 guys were very nice and helpful. Glad I called

Response from Owner

Thank you for sharing your experience, Barbara. We're delighted to hear that our team was able to assist you and make a positive impression. Your feedback is greatly appreciated!

Debbie Maynard
Debbie Maynard via Google

Response from Owner

Thank you so much, Debbie, for your wonderful review! We're thrilled to hear that you had a positive experience with our service. It's always our goal to provide top-notch service to our customers, and your feedback is a great encouragement to our team.

Ellie Crosby
Ellie Crosby via Google

Response from Owner

Thank you so much, Eleanor, for your wonderful review! We're thrilled to hear that you had a great experience with Mr. Appliance of St. Augustine. Your satisfaction is our top priority, and it's fantastic to know we met your expectations.

Javiera Willis
Javiera Willis via Google

Response from Owner

Thank you so much, Javiera, for your wonderful review! We are thrilled to hear that you had a positive experience with Mr. Appliance of St. Augustine.

Daniel Allen
Daniel Allen via Google

Response from Owner

Thank you so much, Luke, for your wonderful review! We're thrilled to hear that you had a positive experience with Mr. Appliance of St. Augustine. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service.

Nancy Sea
Nancy Sea via Google

Response from Owner

Thank you so much, John, for taking the time to share your positive experience with Mr. Appliance of St. Augustine! We're thrilled to hear that you were satisfied with our service and it means a lot to us to receive such kind feedback. Your support and trust in our team are greatly appreciated.

Nate Patriarca
Nate Patriarca via Google

I was not sure who to pick when I did an initial search online but I am so glad I made an appointment with Mr. Appliance. I made the appointment online and they called me to confirm and advised they had a same day appointment available so I took that immediately. Chad came on time as promised per the email with a picture. He was so professional and was able to diagnose the problem immediately and answered all our questions. One thing I really did appreciate they said for all services rendered they back it up for a year guarantee and also said if this does not fix the problem all money would be refunded minus the diagnostic fee. The part has to be ordered but Chad came back 2 days later in the morning and was able to get it installed and working great. Thank you for saving me at least $1500 from buying a new fridge which I thought we were going to do but after Chad helping us out we can still enjoy this fridge. We will be repeat customers when we need help for any of our appliances.

Response from Owner

Thank you so much for sharing your experience with us, Nate. We're delighted to hear that Chad provided you with professional and efficient service, and that you were pleased with the quick resolution of your appliance issue. It's wonderful to know that we could help you save money and extend the life of your fridge. We truly appreciate your kind words and look forward to assisting you with any future appliance needs.

Total number of 5 star reviews :62

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