4.8/5

57 Ratings

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Bayley Quain
Bayley Quain via Google

Response from Owner

Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance of St. Charles. Have a great day!

Michelle Stewart
Michelle Stewart via Google

Noah L. Was great! Thank you Mr. Appliance

Response from Owner

Thank you for your kind words, Michelle! We're delighted to hear that Noah provided you with a great experience. Your feedback is much appreciated and we’re thrilled to know we met your expectations.

Joyce Neumann
Joyce Neumann via Google

I was very pleased with Mr. Appliance and their service tech Noah L. He was very knowledgeable and efficient and worked until he got the problem solved. I have my washer back and would recommend them to everyone. Thanks for your great work.

Response from Owner

Thank you, Joyce, for your kind words and for sharing your positive experience with Mr. Appliance of St. Charles. We're delighted to hear that Noah. provided knowledgeable and efficient service, ensuring your washer was fixed to your satisfaction. Your recommendation means a lot to us, and we truly appreciate your feedback.

Mike Fitzgerald
Mike Fitzgerald via Google

Response from Owner

Hi Mike, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!

George Stachecki
George Stachecki via Google

Very reliable and easy to work with. Explains what and why. Great job.

Response from Owner

Hi George, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!

Barbara Wilson
Barbara Wilson via Google

Very professional and fixed the problem with my fridge very quickly.

Response from Owner

Hi Barbara, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!

Richard Lynch
Richard Lynch via Google

Very courteous and prompt technician

Response from Owner

Hi Richard, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Bob Heimburger
Bob Heimburger via Google

Response from Owner

Hi Bob, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

Donna Horsford
Donna Horsford via Google

Same day service. Fixed.

Response from Owner

Hi Bill, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!

Jim Harvey
Jim Harvey via Google

Noah was the technician who came out to repair my washer. He was friendly and extremely knowledgeable. He was on time as promised. I would definitely recommend Mr. Appliance to everyone.

Response from Owner

Hi Jim, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Renee Bockerstett
Renee Bockerstett via Google

Response from Owner

Hi Renee - Thank you so much for the 5-star google review and please give us a call for any future appliance repair needs!

Mark Horst
Mark Horst via Google

Great experie! Technician was awesome!

Response from Owner

Hi Mark, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!

Scott Ess
Scott Ess via Google

Great service

Response from Owner

Hi Scott, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!

Merri Moore
Merri Moore via Google

I really enjoyed having Shannon at our house. He was able to quickly diagnose the problem with our ice maker. It was an expensive replacement, but he had it ordered and installed within just a couple of days. I absolutely hate paying for appliance repairs when you purchase ones that should be more reliable. But calling Mr. Appliance was the best way to go. Their work and the replacement ice maker came with a one-year warranty.

Response from Owner

Hi Merri, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!

Claudia Carrico
Claudia Carrico via Google

From the time I made the call for the appt to the arrival of my technician, Shannon, the experience was nothing but professional. The rep on the phone was courteous and explained everything to me. I was able to get an appt in a time frame that suited me. They sent me a text with a 2 hour time frame and a picture of my technician, which was very reassuring. Shannon was very honest and a pleasure to chat with. He was back in a couple days and installed the parts. He even showed me how to clean my dryer to avoid a lint fire. I will be recommending this repair service to my friends and family.

Response from Owner

Hi Claudia, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Daniel Self
Daniel Self via Google

Great service and Noah was good and efficient . Very nice ambassador for St Charles Appliance.

Response from Owner

Hi Daniel, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

Finn Haig
Finn Haig via Google

Response from Owner

Hi Finn, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Kevin Hetz
Kevin Hetz via Google

Fast and excellent service. Noah L was here in under 2 hours from when I called. He diagnosed the problem within minutes. Unfortunately the part I needed was no longer produced by Whirlpool. Noah offered all my options to complete the repair. I will call them again whenever I need service. Thanks

Response from Owner

Hi Kevin, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

Andrew Broderick
Andrew Broderick via Google

Shannon was extremely personable and pleasant. Highly recommend.

Response from Owner

Hi Andrew, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

Stephan Fields
Stephan Fields via Google

Ask for Noah, he was kind and super helpful. Great customer service!

Response from Owner

Hi Stephan, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!

Total number of 5 star reviews :52

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