4.7/5

292 Ratings

|

G K
G K via Google

Excellent experience. Donald was a true professional and helped explain our broken stove diagnosis. We will always call Mr Appliance from here on out. Thank you Donald!!

Response from Owner

Thank you for your wonderful review, G K! We're glad to hear that Donald provided excellent service and clarity during your stove diagnosis. Your support means a lot to us, and we look forward to assisting you in the future! Thank You! Mr. Appliance

Ralph
Ralph via Google

On time, made the diagnosis fast repaired it quickly and cleaned it out before reassembly! Friendly and knowledgeable staff made this a great experience!

Response from Owner

Thank you for your great feedback, Ralph! We're glad to hear that our team was prompt, efficient, and provided a great experience. Your satisfaction is our top priority, and we appreciate your recognition of our staff's efforts. We look forward to assisting you again! Thank You! Mr. Appliance

Jim Rademacher
Jim Rademacher via Google

Mark was very courteous, timely, and thorough when replacing the heating element in our clothes dryer. We would highly recommend him to others and call him, again. Thanks!

Response from Owner

We appreciate your feedback, Carol! It's great to hear that Mark met your expectations with his courteous and thorough service. Thank you for recommending him to others! We look forward to serving you again. Thank You! Mr. Appliance

Teri
Teri via Google

Donald took care of things quickly and taught me how to deal with future issues. Kept things simple without added costs

Response from Owner

Thank you for your wonderful feedback, Teri! We're glad to hear that Donald provided you with quick and effective service. It’s great that he helped you understand how to manage future issues. Your satisfaction is our top priority! Thank You! Mr. Appliance

Laurel Kozitza
Laurel Kozitza via Google

We recently were having some issues with our refrigerator so I contacted Mr. Appliance. Mark, our technician, was able to come to the house within a day or two. He was incredibly professional and very helpful through the process. Mark returned a few days later to make the repairs and we were delighted to have our refrigerator back at 100% I can't say enough good things about Mr. Appliance and in particular Mark our technician....thanks!!!

Response from Owner

Thank you for your detailed review, Laurel! We're glad to hear that Mark provided you with exceptional service and was able to resolve the issue with your refrigerator so quickly. Your satisfaction is our priority, and it's wonderful to know that you were delighted with our service. We appreciate your trust in us and look forward to helping you again in the future! Thank You! Mr. Appliance

Michael Kronstedt
Michael Kronstedt via Google

Response from Owner

Thank you for the rating!

Michelle Sailor
Michelle Sailor via Google

Mark was very quick, efficient, and kind. He got my dishwasher fixed in no time! I also found the company very communicative and reasonably priced. They gave a two hour window of when the service professional would be at my house, and about 10-15 minutes before arrival I got a text and email letting me know they were on their way and giving me the name of the professional. 10/10 would recommend!

St. Croix Valley Optimists
St. Croix Valley Optimists via Google

Mark fixed the problem in the initial service call. He’s a Great representative for your company!

Carina Prochnow
Carina Prochnow via Google

Donald was great to work with! Knowledgeable, professional and kind. Thank you for the great service

Jessie Rojas
Jessie Rojas via Google

Susan Johnson
Susan Johnson via Google

Gary and Carole Meyers
Gary and Carole Meyers via Google

Jennifer Beckel
Jennifer Beckel via Google

Donald was our service provider and was extremely efficient and knowledgeable! Would recommend!

Kelle Sargent
Kelle Sargent via Google

Donald came out to look at our dishwasher which had stopped drying. He was very knowledgeable and he diagnosed the problem quickly. In the end it would cost as much to fix the issue as to replace the unit and Donald was able to provide a few "reliable" brand recommendations to purchase as a replacement. Overall we were very happy with the service provided from start to finish!

Stacie Cannard
Stacie Cannard via Google

They came at the time they said they'd be here. Technician was very professional. The company helped me out with an issue I had. They are very fair and helpful. I would recommend them for anyone who needs appliance repair.

Pee Wee B Manager
Pee Wee B Manager via Google

Cory Cook
Cory Cook via Google

Mark showed up on time , with parts needed to fix my oven knew what he was doing & was in & out fast .very polite would recommend again Thanks

Rob Prall
Rob Prall via Google

Great job! Donald was fantastic!

Chris Eilitz
Chris Eilitz via Google

Mark did a great job getting us up and running, appreciate his help.

Cindy Kennedy
Cindy Kennedy via Google

Donald was one of the best techs we’ve had in our home in 25 years. Very polite, knowledgeable and thorough. We will have him back and have his card on file ! He quickly diagnosed and fixed our dryer 👍

Total number of 5 star reviews :258

help icon
Contact Mr. Appliance today to schedule your next service!