Total number of 5 star reviews :2405
We appreciate the fast and thorough service. Would not hesitate to call again if needed. Thanks for a great job.
Very prompt and keeps you Informed of when they coming with a text and shows a picture of the Employee
Would highly recommend Mr. Appliance for both repairs and maintenance. Their service technician, Jake, is extremely knowledgeable and helpful. Will definitely be using them again in the future.
Thank you for the review Lisa! We would love to work with you again in the future! We love hearing that you had a 5 star experience with Jake!
They responded our phone call the next day. Although it was an expensive fix but over all we like it.
Thank you so much for the review! We appreciate your business!
John did a great job. Very efficient and professional. Would highly recommend
Allyson, thank you so much for choosing Mr Appliance to repair your Wolf appliances! If there is anything else we can do for you please let us know!
John was out to our home a couple of weeks ago, so I’m a little later with the review. But, he was amazing!!!! He was so polite, efficient and went the extra mile. It’s very hard to find this anymore. Thank you so much to John and the friendly staff that I spoke with on the phone. We will definitely be using this company again and will ask for John every time. We will also recommend you guys to everyone. We appreciate you guys and so many thanks to John!
Colleen, recommendations mean the world to us! We are so happy to hear that you had a great experience with John! We feel really lucky to have him on our team here at Mr Appliance!
He was very professional, assessed my refrigerator had to order part, but they was there when they said they would be. Very clean, nice, professional, prompt and quick. I would use them again.
Deana, it was our pleasure to service your Frigidaire refrigerator! We love to hear that we met our goal of communicating every step of the process so you could know exactly when to expect us back! We look forward to working with you again!
Thank you for giving us the opportunity to work with you guys! We appreciate the 5 star rating!
Wonderful customer service! I really appreciated all of the effort to schedule and was there when they said they would be. The technician (John) was very knowledgeable and courteous. He bent over backwards to solve the problem. Great experience! I definitely recommend this company.
Thank you for the review, David! We love hearing that you found our company to have great customer service. We truly value our customers, so hearing that they are well taken care of is our favorite! If there is anything else you need from us please let us know!
Jake came to fix our leaking icemaker. He was detailed, friendly, thorough and a pleasure to do business with. Thanks Jake! Edited to add that Jayce was dispatched the next day to fix our dishwasher & he was also detailed, friendly, thorough & a pleasure to work with. Thanks Jayce!
Thank you for letting us know that you think Jayce is as great as we think he is! We are really grateful he's part of our team! If there is anything else we can help with please let us know!
They were quick to come to do repairs. The technicians were knowledgeable about what was wrong and how to repair it. They were clean and efficient.
Ann, thank you for trusting our company to repair your Frigidaire washer. We love to hear that you had a great experience with our technician!
Staff very friendly, the individual that came out was very professional. He was running behind which happens and I am not upset about that, he showed up close to 5 pm so I am guessing it was a long day for him. He got our microwave working but forgot to tell me pricing on how much to fix it. Standard procedure is they will charge you a fixed amount for the service call and diagnosis and then tell you how much to fix it once they have made the diagnosis. If you choose to use them they roll that service call amount towards the fix. This is very standard practice in most service industries. But the individual never did this so I was a little shocked at the total bill. I called in the next morning because the technician finished close to 6pm and the office was closed. The office manager looked into my invoice for me, let me know there were a few mistakes made on the invoice and reimbursed me for the overcharge. Being in the construction industry myself I have also made mistakes while putting invoices together. Long days and not paying attention when trying to rush through sending off the invoice can allow for mistakes to happen. So I appreciate Mr Appliance for responding so quickly and getting things fixed for me. Again Great Customer service just ask for the cost to fix your item just in case the technician forgets to avoid surprises.
Thanks for the review, Nathan. Providing excellent customer service is always our number one goal.
They were able to come and fix our washer a day sooner and the tech was friendly and efficient with his time.
Justin, thank you for choosing Mr Appliance to repair your LG washer in Hurricane! We love hearing that the repair was done in a timely matter, we never want customers to have to go longer than necessary with out a functioning appliance.
Phil, thank you for the 5 star review!
Thanks for leaving 5 stars, Gordon!
Trevor arrived promptly and diagnosed and fixed the problem with my refrigerator. It was great to have service the same day I called.
David, thank you for choosing Mr Aplliance to come out to Ivins and repair your GE refrigerator. We're so glad Trevor was able to get out same day, that's always the goal!
Same day service and repair, almost unheard-of these days. John was very knowledgeable and we quick to make the repair.
Kevin, it was our pleasure to send John to help with your General Electric dryer. Our goal is to always get repairs done as quickly as possible, we know how inconvenient it is to be with out a working appliance! if there is anything else we can help you with please let us know!
Great, attentive service.
Thanks for leaving 5 stars, Dan!
Needed help with my refrigerator and he came over the same day I called. Very knowledgeable and fixed my problem very quickly. I’m very satisfied and would use them again.
Valerie, thank you for leaving 5 stars! Quick turnaround times are always the goal, we never want a customer without a working appliance any longer than necessary!
Total number of 5 star reviews :2405