4.6/5

2201 Ratings

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ABBY TERHUNE
ABBY TERHUNE via Google

Very respectful, friendly, and efficient.

Response from Owner

Thank you for sharing your review, Abby! We're glad we could earn your trust in our appliance services, and we hope you'll reach out if you need us again in the future! The Mr. Appliance Team

DELANIA FITZGERALD
DELANIA FITZGERALD via Google

Derric was very knowledgeable and did the repair in a timely manner. Would recommend.

Response from Owner

Delena, we’re glad Derric was able to get your repair done quickly and with the expertise you needed. Reliable service is what we aim for! Thank you for your recommendation—we truly appreciate it! The Mr. Appliance Team

J & J McKinney
J & J McKinney via Google

Quick appointment scheduled and Derrick was great!! Came in, diagnosed and fixed! Good to go!!

Response from Owner

We're glad we could make your experience with us an easy one and quickly repair your appliance. We'll be sure to let Derrick know you appreciate his efforts! Thanks so much for giving us a call! The Mr. Appliance Team

JACKIE LOVE
JACKIE LOVE via Google

Ian was excellent… very knowledgeable and explained things so simply.. the only negative was the cost of the service call

Response from Owner

Jackie, it’s great to hear that Ian’s knowledge and clear explanations made the process easy for you! A well-done repair is an investment in keeping your appliance running smoothly, and we appreciate you trusting us with the job. Thank you for sharing your experience! The Mr. Appliance Team

Amy Malkus
Amy Malkus via Google

Derrick went above and beyond in providing professional service. Even after the initial diagnosis showed that it wasn't something he could repair (turned out to be an electrical problem and not the dishwasher) he spent additional time helping me understand the problem and the next steps I need to take, all without an extra charge.

Response from Owner

Amy, it’s great to hear that Derrick took the time to help you understand the issue, even though it wasn’t a typical repair. Making sure you have the right information is just as important as fixing the appliance itself. We appreciate you sharing your experience. Thanks for your kind words! The Mr. Appliance Team

DARYL PACHOL
DARYL PACHOL via Google

The technician did a professional job. He was very courteous and informed me of every step he made. And he gave some background on the issue he remedied. He was neat and clean, and respectful of the premises.

Response from Owner

Aside from your fixed appliance, you shouldn't even know we were in your home, John! We're so glad our service professional did an incredible job keeping you informed of the work he was doing. It's great that he shared his knowledge with you. Thank you for giving us a call! The Mr. Appliance Team

BILL & VIRGINIA KENNEDY
BILL & VIRGINIA KENNEDY via Google

Mr. Appliance's technicians are always competent, courteous, and friendly. We have had experience with them for a variety of appliances and brands over several years.

Response from Owner

William, thank you for always choosing us for your appliance repair needs! We're grateful to help you whenever you need our assistance, and we appreciate your wonderful feedback. The Mr. Appliance Team

Rebecca Reynolds
Rebecca Reynolds via Google

Technician arrived on time. (In the scheduled time frame) He was very couteous and diagnosed the problem.

Response from Owner

Rebecca, thank you for sharing your experience! We're glad our service professional did a fantastic job repairing your appliance. We hope to help you again! The Mr. Appliance Team

DONNIE PUGH
DONNIE PUGH via Google

Great work! Very professional!

Response from Owner

Donald, thank you for your feedback! We're glad we could whip your appliance back into shape. The Mr. Appliance Team

KELSEY BARKLOW
KELSEY BARKLOW via Google

Great service!!!

Response from Owner

Thanks so much, Kelsey! It was our pleasure to help with your appliance repair needs. The Mr. Appliance Team

SHAWN DAY
SHAWN DAY via Google

Response from Owner

Thanks, Shawn. We're glad our appliance repair services were helpful! The Mr. Appliance Team

Orphan X
Orphan X via Google

Upon moving into our new home and starting our first limit of laundry, to our surprise, we learned that the washing machine would not drain nor spin. Visited the local Mr. appliance in Gray, Tennessee looking for help. Melissa, the office assistant did a wonderful job and putting my fears to rest and getting us scheduled for a repair. On the day of the repair, the repair man came in, knew exactly what to do after the diagnostic check up and fix the problem. Now our washing machine as good as new. If you were having troubles with any of your appliances, I recommend very strongly reaching out to Mr. appliance. For me and my family, they did a fantastic job.

Response from Owner

Thank you for your recommendation! It's our pleasure to make your experience with us a smooth one from start to finish and expertly repair your washing machine for you. We imagine being new to the home, this caused frustration, but we're grateful you gave us a call! We're here for you should you ever need our appliance repair services again. The Mr. Appliance Team

JEFFREY KAPPAP
JEFFREY KAPPAP via Google

Very thorough, friendly service

Response from Owner

We’re so happy to hear you appreciated the thorough and friendly service during your appliance repair, Jeffrey. Our goal is always to provide top-notch appliance repair solutions that you can count on. Thank you for sharing your experience! The Mr. Appliance Team

Kim Benton
Kim Benton via Google

Response from Owner

Thanks, Kimberly. It's terrific that our appliance repair team earned your perfect rating! The Mr. Appliance Team

CAROLE CARTER
CAROLE CARTER via Google

Very efficient

Response from Owner

Thank you, Carole! We're glad our speedy expert service was helpful in whipping your appliance into shape. The Mr. Appliance Team

jay swell
jay swell via Google

Great service, friendly and knowledgeable associates, showed up when expected and made our refrigerator happy again. Thank you!

Response from Owner

It was our pleasure to make your fridge a happy, functional appliance again, Jay! Thank you so much for giving us a call. We're here if you ever need us again! The Mr. Appliance Team

CHRIZEMINE LIGHTFOOT
CHRIZEMINE LIGHTFOOT via Google

Very nice guys would recommend.

Response from Owner

Thanks for the kind words, Chrizemine! We’re glad our team made a good impression. Your recommendation means a lot to us! The Mr. Appliance Team

NITA SUMMERS
NITA SUMMERS via Google

Response from Owner

Thank you, Rab, for taking the time to share your excellent ratting of our appliance repair service. We appreciate your five-star endorsement! The Mr. Appliance Team

Mark Pearson
Mark Pearson via Google

They were professional, friendly and helpful.

Response from Owner

We're committed to keeping your home running smoothly, Mark. Thank you for giving us a call! The Mr. Appliance Team

PJSinJC
PJSinJC via Google

Fantastic service! I will not hesitate should I need their services again.

Response from Owner

Thank you for your review! We'd be happy to help you with any future appliance repair needs you might have. The Mr. Appliance Team

Total number of 5 star reviews :1939

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