4.9/5

917 Ratings

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Marlando Smith
Marlando Smith via Google

Marlando Smith
Marlando Smith via Google

Response from Owner

Thank you for the 5-star rating, Marlando! We appreciate your support and look forward to serving you again.

Robin Harris
Robin Harris via Google

The appliance operator came in, identified the problem and a timely manner, and also came back and put it the part that was ordered back in a timely manner very efficient knowledgeable of his job.

Response from Owner

Thank you for your wonderful review, Robin! We're glad to hear that our technician was efficient and knowledgeable. Your satisfaction is our priority, and we look forward to assisting you again in the future!

Diana White
Diana White via Google

This is the second time using Mr Appliance. Customer service and scheduling of appts was easy,l. Our service tech, Clinton, was very professional and courteous and did a great job. Pricing was very reasonable. Will definitely use them again!

Response from Owner

Thank you for your wonderful review, Diana! We're thrilled to hear that you had a great experience with our customer service and that Clinton provided professional and courteous service. We appreciate your continued trust in us and look forward to assisting you again!

Gary Hart
Gary Hart via Google

Had a great experience! Extremely professional and helpful. Matthew was our tech and went above and beyond to make sure everything was working properly. Had an issue with a different appliance a couple days later and they were my first call!

Response from Owner

Thank you for the fantastic review, Gary! We're thrilled to hear about your positive experience with Matthew and our team. Your continued trust in us means a lot, and we're here to assist you with any future appliance needs!

Fannie
Fannie via Google

Clint was so amazing. Super kind, knowledgeable, clean and respectful. I had the competitor come out first because that is who the home warranty place sent and the service was subpar and they didn’t fix the problem…Clint took the time to assess the issue and called for parts and ran to get them and returned to fix all within an hour! Wow!

Response from Owner

Thank you for your wonderful feedback, Fannie! We're thrilled to hear about your positive experience with Clint and appreciate your comparison with the competitor. Our team strives to provide prompt and effective service, and it's great to know we met your expectations. Your satisfaction means a lot to us!

Kendra Wallet
Kendra Wallet via Google

Very professional

Response from Owner

Thank you for your kind words, Kendra! We're glad to hear you found our service professional. Your satisfaction is our priority!

Ryan Goode
Ryan Goode via Google

Response from Owner

Thank you for the 5-star rating, Ryan! We appreciate your support and look forward to serving you again.

Michael Rufflin
Michael Rufflin via Google

Friendly and professional love it

Response from Owner

Thank you for your kind words, Michael! We're delighted to hear that you found our team friendly and professional. Your support means a lot to us!

Kelsey Kellogg
Kelsey Kellogg via Google

Response from Owner

Thank you for your 5-star rating, Kelsey! We appreciate your support and look forward to serving you again.

Teresa
Teresa via Google

Very quick appointment. Benjy showed up on time. Talked to me about my washer and quickly went to work. Once diagnosed he explained what the problem was and gave me a repair estimate. I decided to buy a new washer. He was very professional. I rate many technicians about their knowledge but #1 is how much personal time they spend on their phones! That was not a problem with Benjy. Your company is going on the top of my list for appliance repair. Thanks for the service and let Benjy know how much I appreciate his service.

Response from Owner

Thank you for your wonderful review, Teresa! We're thrilled to hear that Benjy provided you with timely and professional service. Your feedback about his focus and expertise means a lot to us. We appreciate your trust in our company and look forward to assisting you with any future appliance needs!

Julie Andrews
Julie Andrews via Google

The technician was very thorough and provided a lot of information about our refrigerator that we did not know including the proper way to keep it dust free and running better/longer!! Our service was completed promptly, and we were very pleased with the technician and Mr Appliance!!

Response from Owner

Thank you for your fantastic feedback, Julie! We're thrilled to hear that our technician provided you with valuable information and outstanding service. Your satisfaction is our priority, and we look forward to serving you again in the future!

Bernadette White
Bernadette White via Google

Response from Owner

Thank you for your 5-star rating, Bernadette! We appreciate your support and look forward to serving you again.

Patrick Helman
Patrick Helman via Google

Response from Owner

Thank you for the 5-star rating, Patrick! We appreciate your support and look forward to serving you again.

Jim Boyd
Jim Boyd via Google

We were quite happy with the service. Technicians came to out home to diagnose thf problem with our fridge. ( Frozen bladder), promptly ordered the part and returned for installation. Would gladley call again if needing their service

Response from Owner

Thank you for your wonderful review, Jim! We're glad to hear you were happy with our service and that our technicians were able to assist you efficiently. Your satisfaction means a lot to us, and we look forward to helping you again in the future!

Michelle Larson
Michelle Larson via Google

Quick, easy and professional when scheduling. I also appreciated the great communication re: when they were on the way and a photo of who was coming. Service appointment was quick and technician was very professional and friendly. Reviews were great which is why we called them and after working with them, I can see why.

Response from Owner

Thank you for your wonderful review, Michelle! We're thrilled to hear that you had a positive experience with our scheduling and communication. It's great to know that our technician provided professional and friendly service. Your kind words and trust in us mean a lot, and we look forward to serving you again in the future!

Roger Jones
Roger Jones via Google

Great service

Response from Owner

Thank you, Roger! We appreciate your feedback and are glad to hear you had a great experience with our service. We look forward to serving you again!

Dave Sandven
Dave Sandven via Google

Benjy was great, helped us get our dishwasher working and has a wonderful personality and good sense of humor!

Response from Owner

Thank you for your wonderful review, Dave! We're thrilled to hear that Benjy provided great service and had a positive impact on your experience. Your satisfaction is our priority, and we appreciate your kind words!

Amela Okic
Amela Okic via Google

Response from Owner

Thank you for the 5-star rating, Amela! We're thrilled to know you had a great experience with us. Your support means a lot!

Amber Guthridge
Amber Guthridge via Google

They felt awful I had waited a month to get my freezer working due to our home warranty company. When they heard that, they came out the same day! Found the issues and got it fixed quickly. 100% will call them in the future!

Response from Owner

Thank you for your wonderful review, Amber! We're glad we could respond quickly and resolve your freezer issues. Your satisfaction is our top priority, and we appreciate your trust in us for future needs!

Total number of 5 star reviews :809

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