4.9/5

124 Ratings

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Don Himes
Don Himes via Google

Our ten year old GE refrigerator wasn’t working properly and of course the store we bought it from said they only sold products and didn’t service them. Nothing unusual these days, so I went on line to find someone for service. Mr. Appliance got my attention with their positive reviews and comments. I called them and Jared, their very knowledgeable service professional, came the next day. In a short time Jared had the problem identified and changed out some parts from the stock he carried in his truck. It was a pleasure having him repair our fridge with his friendly, efficient and professional approach. I highly recommend Mr. Appliance as a provider of service for household appliances.

Response from Owner

Hi Donald, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!

Shelly Stoll
Shelly Stoll via Google

Response from Owner

Hi Shelly, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!

Brian Mcalister
Brian Mcalister via Google

Washing machine needed a new pump. Jared didn’t have it in his truck. So he went to shop came back later in the day to make sure we were up and going. Great service

Response from Owner

Hi Brian, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.

Kevin/Lindsay Kolter
Kevin/Lindsay Kolter via Google

Response from Owner

Hi Kevin, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!

Tammy Mack
Tammy Mack via Google

The technician, Jared, was very helpful and professional. He fixed our machine quickly and the cost was very reasonable. He was honest with us about the cost to repair vs. purchasing a new washer. I was able to get an appointment within a day and Jared arrived on time within the stated timeframe. I highly recommend Mr. Appliance.

Ruben Flores
Ruben Flores via Google

Very good job in fixing a leak in our frig.

Meghan Donnellan
Meghan Donnellan via Google

Easy to schedule and quick service! Very good communication too

Dean Murray
Dean Murray via Google

Called in the morning with a broken dryer and they were able to send someone out that afternoon who arrived within the specified timeframe. Dryer was back up and running when they left. Fast and efficient service. My only request would be better detail in the invoices. There was no breakdown between parts and labor - just the total cost and tax. Parts were listed, but the cost of the parts was not included.

Kathy Hager
Kathy Hager via Google

Very knowledgeable and polite. Fair price.

Jim Boyce
Jim Boyce via Google

Debbie Catani
Debbie Catani via Google

The tech was early. He had called before arriving and offered to wait a few minutes in the driveway until I was ready. He went right to business, assessed the problem and repaired the dryer very quickly. He cleaned up his workspace (and more) and offered some maintenance tips. I would definitely recommend.

Bill Affeldt
Bill Affeldt via Google

Gina Crossley
Gina Crossley via Google

That did exactly what they were sent to do and my washer door closes and locks again. Thank you

Mary Stojsavljevic
Mary Stojsavljevic via Google

Arrived a bit earlier than scheduled, which was perfect. Very careful with my oven parts. Explained what he was doing and answered all my questions. Very pleased with his service.

David Bohl
David Bohl via Google

Michelle Travers
Michelle Travers via Google

Great communication and prompt service. Highly Recommend

Response from Owner

Thank you so much for taking the time to leave this five-star rating, Michelle! We really appreciate your business. Please let us know what we can do for you in the future.

Toni Nelson
Toni Nelson via Google

Kevin and Sam were great! Timely and courteous and diagnosed the problem quickly and gave us an explanation on the problem. Clean up was done professionally and we are very pleased now that we have a working washing machine. Thank you for the great service!

Response from Owner

Thank you so much for taking the time to leave this five-star rating, Toni! We really appreciate your business. Please let us know what we can do for you in the future.

Sally Licht
Sally Licht via Google

Servicemen was friendly, knowledgeable and professional

Response from Owner

Hi Sally, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.

Bob Brainerd
Bob Brainerd via Google

Diagnosed the problem and ordered necessary part same day. Promptly had part delivered and scheduled follow-up to complete the task. Timely reminders and updates kept everything on task. When contacting other repair companies, they didn't want to tackle the problem. Mr. Appliance accepted the assignment and crushed it!

Response from Owner

Hi Bob, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Kathy Kryzenske
Kathy Kryzenske via Google

Great service, Kevin diagnosed problem with my oven and had the correct replacement part on hand. Not cheap but worth getting it done and done with the correct parts

Response from Owner

Hi Kathy, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.

Total number of 5 star reviews :114

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