4.7/5

213 Ratings

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Paula Rego
Paula Rego via Google

I recently used Mr Appliance to repair my front loader washer because of a previous experience with them repairing my refrigerator! They are reliable, on time, and have fixed the problem the first time ! Will use again

VICKI MEYER
VICKI MEYER via Google

Notified of arrival time, efficient and knowledgeable repairman

jeanette fabbricatore
jeanette fabbricatore via Google

Mr Appliance is an awesome great company I would recommend them to everyone. My repairman Richard was so great he was friendly and very knowledgeable. They gave me an appointment so fast and he solved my problem . Another company I had 3 times could not do the job right.

The Rob Smith
The Rob Smith via Google

Jerry Minchin
Jerry Minchin via Google

The appointment scheduling was easy and quick. The repairman quickly diagnosed the problem with our ice maker and had the parts ordered and installed quickly. I would highly recommend their service.

Willie WilliamsCA
Willie WilliamsCA via Google

Great job

Jeff Burton
Jeff Burton via Google

Devon is the best! Because the freezer in our rental totally iced over, it took 2 trips to manually remove the ice & complete the repair. He worked around our schedule which was very much appreciated!

Terry Mathews
Terry Mathews via Google

Little expensive and it took him awhile to get the part but that wasn't their fault other than that great service

Response from Owner

Terry, thank you for your honest feedback! We appreciate you understanding that the delay in getting the part was out of our control. We're glad to hear you were happy with the service overall. We'll definitely take your comments into account as we continue to improve. Thanks again for choosing us!

Marcus Aurelius
Marcus Aurelius via Google

Great service and very knowledgeable technician

Response from Owner

Marcus, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and technician. Your satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to assisting you again in the future!

Nicole Elliott
Nicole Elliott via Google

My dryer stopped working and as a family of six that cannot happen. I called at 10 AM and they were here by 12:30, he was very upfront about the price, he was efficient, communication was great and I would definitely use them again.

Response from Owner

Nicole, thank you so much for the kind words! We’re thrilled we could get your Samsung dryer up and running so quickly, especially with a family of six to take care of! We really appreciate your trust in us and are glad you had a positive experience. Don’t hesitate to reach out if you need anything in the future—we’ll be here to help!

Guy Conway
Guy Conway via Google

Devon was great; found the problem with our fridge easily and went through the problem and the options before doing the work.

Response from Owner

Guy, thank you so much for the positive feedback! We're thrilled to hear that Devon was able to quickly identify the issue with your Frigidaire fridge and took the time to explain the problem and options clearly. We truly appreciate your trust in us and hope to continue providing great service in the future!

Ken Laskin
Ken Laskin via Google

Fast professional svc

Shari Kelly
Shari Kelly via Google

I would highly recommend using Mr. Appliance for any repairs. Devon was outstanding and very knowledgeable in repairing our Ice maker and water line. Not only did he did he asses the problem, but he showed me step by step how to identify any issues in the future. That is the kind of service I will gladly return for and no doubt request him to do any repairs going forward. Thank you Devon you went above and beyond and I appreciate your kindness! 5 star employee!!

Response from Owner

We truly appreciate you taking the time to leave such a fantastic review! We're so glad to hear that Devon provided you with outstanding service while repairing your ice maker and water line in your Frigidaire refrigerator. It's great to know that his knowledge and step-by-step guidance will help you feel confident in identifying any future issues. At Mr. Appliance, we always aim to go above and beyond, and we're grateful that Devon was able to deliver that experience for you. Thank you for your kind words, and we look forward to assisting you again in the future!

Ana Orellana
Ana Orellana via Google

Devon was great our dryer is working perfectly now! Highly recommended!

Response from Owner

We really appreciate you taking the time to share your experience! We're so glad to hear that Devon was able to get your Electrolux dryer working perfectly. Thank you for the recommendation – it means a lot to us! If you need anything else, don't hesitate to reach out.

Mic Jul
Mic Jul via Google

Devon's scheduled job was to fix my stove control panel, but then he noticed a towel in front of my fridge and asked if I was having leakage. He quickly determined that it was a clogged drain and that he could take care of it. On a whim I asked him about my shaking washer. He took a look and said that he could take care of that too. I am so appreciative of Devon's attention to detail and concern. He not only fixed all three problems, but he gave me useful tips to avoid repeats. Devon was timely, professional, efficient and just an overall pleasure to work with. My dog Julie (his unofficial assistant) says that he's a keeper. Thank you Devon for fixing the issues and saving my family thousands in new appliance purchases. Mr. Appliance is the way to go.

Response from Owner

Thank you so much for sharing your experience! We’re thrilled to hear that Devon was able to go above and beyond by not only fixing your stove, but also spotting and addressing other issues you weren’t even aware of. His attention to detail and proactive approach really reflect the quality of service we aim to provide. It’s great to know that Devon was able to save you money and give you helpful tips for the future—plus, it sounds like he made a new furry friend in Julie! We’ll be sure to pass along your kind words to Devon, and we’re so grateful for your trust in Mr. Appliance. We look forward to serving you again if needed!

K O'C
K O'C via Google

Jessica Matos
Jessica Matos via Google

He was very professional, fast and accurate. Back in business my washer. Thanks Devon.

Joe Fowler
Joe Fowler via Google

Very professional and honest. Great communication.

Response from Owner

Joe, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we’re glad we could meet your expectations with professionalism and clear communication. If you have any more needs regarding your dryer or anything else in the future, don’t hesitate to reach out!

Maripaz Vazquez
Maripaz Vazquez via Google

Amazing Customer Service all around! From the start to when I called to schedule appointment and all the way until the technician was done. Devon was professional, courteous, and very thorough with his assessment. He was able to quickly determine the issue and even informed us on how to prevent future problems with our appliance. We are grateful for the time he spent with us to answer our many questions along the way, as he truly went above and beyond. We will continue call Mr. Appliance for any future services and will make sure to ask for Devon!

Response from Owner

Thank you so much for Maripaz taking the time to share your wonderful experience! We're thrilled to hear that Devon provided such exceptional service and went above and beyond to address all your concerns. Your satisfaction is our top priority, and it's fantastic to know that our team made a positive impression. We'll make sure to pass along your kind words to Devon—he’ll be thrilled to hear them! We look forward to assisting you with any future appliance needs. Thanks again for choosing Mr. Appliance!

Mike
Mike via Google

Devon and his colleague did an excellent job in service of a washer and dryer. They are well-versed in what they do!

Response from Owner

Mike, thank you so much for your kind words and positive review! We're thrilled to hear that you're happy with your repair on your GE washer. It’s great to know that it’s meeting your needs and making your laundry routine a bit easier. If you ever have any questions or need further assistance, don’t hesitate to reach out. We’re always here to help!

Total number of 5 star reviews :193

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