What People Are Saying About Mr. Appliance

I called Mr. Appliance because my refrigerator was freezing the bottled water and soda. The soda had actually exploding in the tray. This happened twice within one week. I was sent an email the day before giving me an arrival window and who my technician would be. They sent a picture of him. I was assigned Bradley. He arrived within the stated window of two hours, introduced himself and performed a diagnostic on the refrigerator. He found the problem (the fan stopped working) and explained to me what the fan does. He told me they did not have the part in stock and would have to order it. The new part arrived and the office called to schedule a date for the install, to get my refrigerator up and running. Bradley, was very professional, kind and took the time to explain everything to me. He came on Tuesday and was back on that Friday to install the new part. I was so happy with him and the work performed that I had them replace my garbage disposal too. I will definitely call them again if I need help with another appliance.

Great repair with professional tech who was prompt and very good in communicating and fixing our Freezer problem.

The service techs were fast, considerate and knowledgeable. I received excellent service and was kept up to date throughout the process!

💯 professional and reliable service. Kolby the technician was outstanding and very knowledgeable and informative. Explained how my freezer and fridge worked and what was wrong after 5 minutes. The only company I’ll ever use for any appliance that fails. Completely trustworthy.

Gteat service! Highly recomend.

Everyone involved with our repair was great!!! Will definitely be using them again

Jerry Lambert, our Mr. Appliance technician worked quickly and efficiently to diagnose our problem with the Thermador vent for our gas cooktop. He solved the problem in one visit. I would recommend Jerry and Mr Appliance.

Fantastic work on our convection/ microwave oven. Fixed two problems. They were professional and polite. Good price

John was on time, effectively and accurately diagnosed the problem. We highly recommend Mr. Appliance. Great service!

Very easy to schedule & Eric was great. Knowledgeable, professional and got us fixed up quickly.

Very friendly and knowledgeable service tech.

Dave did a great job and was very helpful and resolved are issues with refrigeration and washing machine highly recommended

My washer has issues which I tried to resolve. The morning I called Mr. Appliance a same day appointment was available. I was happy to hear that news! I appreciate being told upfront service charge fee and the tech would give additional price for parts/labor. There were no hidden cost. Mr. Mike Lovvo arrived within the time frame given. He was courteous, respectful of property, efficient with troubleshooting problems. He explained what he was doing and had done to resolve my washer problem. He gave advice how to protect my unit during storm power surges. My repair was very affordable. I will definitely be calling "Mr. Appliance" should I need appliance service again. I had home warranty but was displeased with it and was hoping to find alternative and I did..

Though this is a review of Mr. Appliance, this review is based on the 1st experience with them based on the experience which included two visits from Jeffrey to correct a microwave issue on a new installation. Jeffrey is the WOW technician who is the perfect example of a technically proficient, dedicated to quality expert who loves what he does. Simply put, Superior and Outstanding in every way!

I will use them again. Their customer service was great! Communication was definitely a plus. Thank you!

Very pleased with dryer vent servicing by Peter and his assistant. Prompt, efficient, on time and great cleanup. You came a distance but so glad you did. Will call again for next 2 yr service. Thank you.

Repair was completed in a timely and professional manner. Also, I would like to mention the cost was very affordable.

We had Excellent service!! Very happy and impressed with the technician (Bobby) that came out to service the dishwasher, very knowledgeable and courteous. Also Setting up the appointment and speaking with the office staff went smoothly as well! Highly recommend this company and will use them again if we need to!